First Legacy Federal CU

Reviews 8

CA

Casandra Collins

I have been a member with this credit union for several years. Everyone that I have ever encountered has been very nice and professional. The main issue I have, along with several others...THEY DO NOT ANSWER THE PHONES AND THEY DO NOT RESPOND TO EMAILS. It is also very unfortunate that if you have a VISA Debit card, you can not use it to rent a car. Lastly, please understand that if you deposit a check over a certain amount, it will be held for 7 days. This is beyond ridiculous. They will not release one penny to you, even if you have money to cover what you have requested from your deposit that is already physically in your account. If you are a new customer or have had issues with NSFs or other issues that you personally have caused to cost the bank money, you may want to put a hold on the check, but if you are a long standing customer, have direct deposit, and have not had these types of issues, you should be allowed to keep at least $100 a $5000 deposit if you want to (just an example). Needless to say, I must get another account along with this one because there are way too many limitations to being an account holder that are not with other banking institutions. I will remain a member because there are many pros to banking with First Legacy but a 7-day hold on a check is not one of them.

---

CL

Cleark Mungo III

After the employee clean out, the service has went to hell. Had a fraudulent transaction on my account and the told me to call and see what I can do first then had to fill out 4 documents basically re-writing the same thing on each and was told it could take 120 days before I get my money back...wth. With my other credit union it only takes 7 to 10 days.

---

ME

Melvin Baylor

They made me feel like they knew me for years accepted me without judgment and was very patient while I was indecisive. Yet and still they made it happen and I left happy.

---

BI

Billie Johnson

No one knows anything and lines always long and slow. Only one banker because everyone quits.

---

TH

The Artist Known As Lena J.

They provide the personal touch; it feels like a family bank....MY family! :-)

---

PA

Pamela Moses

HORRIBLE!!!! Never answer their phones.

---

BE

Bea Liv

Opening my account was easy.

---

DE

De Morrow

Great BLACK OWNED bank

---

---

25 most recent searches

---

---

See also other insurance companies: