Category: | Credit Union |
Address: | 3601 Mulberry Church Rd, Charlotte, NC 28208 |
Phone: | +1 704-392-3418 |
Site: | novacu.com |
Rating: | 1.6 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed |
JO
joseph kershaw
I have normally had good experiences with CPCU/SSCU, but unfortunately this time the experience is not so good. My card was interrupted and my transactions are being declined, but I do have funds available. The office of course is closed for Veterans Day (which I understand). The issue though that I am having is that I am not able to get my card issue resolved until Monday morning at 9am. There should be some kind of after hours support for emergencies like this. As I am sure that CPCU staff are able to access their cash. I personally do not write a lot of checks and there are some places that do not accept checks so what am I supposed to do when I am not able to use my card to get gas etc. With the fees that you charge there should be some kind of support for emergencies like this. I have called an executive, but lets see if I get a call back....
LE
Leandria Berry
Very bad customer service, very nonchalant they take their time with everything tone of voice is rude especially the teller with long fingernails with all those designs on them. Once all my deposits clear after my law suit I will be closing my account with them
HO
Hott Sutton
This bank locks the doors before 5:00. Ridiculous!!!
JA
James R
CPCU resolved my merger issue. Thanks CPCU.