American Financial Resources

Reviews 14

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r c

STAY AWAY FROM THIS COMPANY AND RONALD GARRETT, HE IS THE MOST UNPROFESSIONAL , UNORGANIZED CLUELESS PERSON YOU WILL EVER DEAL WITH. LACK OF COMMUNICATION FROM RONALD GARRETT AND HIS ASSOCIATES IS BEING KIND. I STARTED THE LOAN PROCESS ON 6/12/14, GOT PRE APPROVED 6/17/14 HAD ALL PAPERWORK FILLED OUT AND ESTIMATES SUBMITTED BY 7/20/14. AFTER DOZENS OF PHONE CALLS AND E-MAILS THEY TELL ME THEY NEED MORE FORMS TO BE FILLED OUT, DONE FILLED THOSE OUT AGAIN, PROPERTY OWNER WAS NOW GETTING IMPATIENT (UNDERSTANDABLY SO) SET A CLOSING DATE FOR 1/23/15, SPOKE TO RONALD GARRETT ON 12/27/14 AND WAS ASSURED THAT IT WOULD BE DONE. I NEVER HEARD FROM RONALD GARRETT AGAIN. FINALLY AFTER ANOTHER DOZEN OR SO PHONE CALLS I REACHED ONE OF HIS ASSOCIATES AND SHE SAID SHE NEVER RECEIVED THE PAPERWORK FROM RONALD GARRETT AND SHE HAD NO CLUE WHAT WAS GOING ON. DEAL IS NOW DEAD BECAUSE THE LAND WAS SOLD. THE HOME BUILDER I AM DEALING WITH WAS READY TO GIVE ME A DISCOUNT TO USE ANOTHER FINANCIAL INSTITUTION BECAUSE HE SAID HE HAD TWO OTHER HOME BUYERS DEALING WITH RONALD GARRETT AND WERE TAKING EVEN LONGER THAN MY DEAL WAS AND HE ALSO SAID THERE IS A COMPLETE LACK OF COMMUNICATION WITH THIS COMPANY AND RONALD GARRETT. SO BEWARE OF THIS ORGANIZATION AND ESPECIALLY RONALD GARRETT !!!!!!!!!!!!!!

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Todd Werling

I recently purchased a house in NJ. As we know the process can be very daunting. American Financial Resources/E-Lend made sure the transaction went smoothly. Joe Amelio worked with me explaining my options and was able to make sure I received the best possible rate. The exchange of documents was easy and the communication along the way was great. I would recommend using American Financial Resources/E-lend for your mortgage needs.

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Jose Tavarez

The experience with the eLEND team was phenomenal. I was able to close on time even though I encounter major hurdles with the property I was purchasing. Really excited to have chosen eLEND for my financing needs as I was able to experience our process from a consumer standpoint and felt very confident every step of the way that my loan was being worked by top notch professionals.

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Sadia Bihi-Gilmour

The closing took 5 hours today. Too many cooks in the kitchen, a deal that would normally take 6-8 weeks ended up taking over 12 weeks. I represent the seller and I felt really bad for them. The buyers were also very patient. The mtg company, disorganized, kept asking for paperwork that was sent to them months before, issue after issue. Would never recommend this company.

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Cathy Beck

I refinanced with AFR (eLend) and I can honestly say it was a pleasure to work with them. Lowered my rate, cut a few years off my mortgage. They were super helpful during the process. If I needed them, they were available for a call, but mostly done online (which was very easy to navigate and convenient). Highly recommend!!

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Peter Strack

My experience with this company so far has not been a good one. They do not follow up or follow through with what they say they are going to do. They say they will call back with answers or they say they will have a manager call back and it never happens.

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Lorie S

It took over 6 months to do a refi. I would go weeks without hearing from them, calls not returned, my file was passed around and no one could give me updates, even supervisors. I have bought at least 10 houses in my life and this refi was a nightmare.

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michael barnett

American Financial Resources is a Shoddier, one of the worse places to try getting a mortgage loan. They do not understand FHA Guidelines, consequently causing me to lose thousands of dollars without getting a mortgage. Michael Barnett

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jordon williamson

I hate this place they change my insurance to 2500 for no reason changing my payment from 860 to 1130 they are now keeping my money its gone forever I will refinance as soon as possible months I have been fighting this so feed up

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David G Wobbe

Excellent experience! I have bought several homes, refinanced 2x in the past 20 years and this was by far the easiest re-financing I have ever done! Thank You Renee Tiberio and eLend!!

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Ted Femi

This company bought my loan and they have been great. lowered my rate by more than 15 and have always answered any questions that I had promptly and professionally.

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John Holiman

Efficient process. Kind of slow answering questions but overall process smooth and easy. No delays in closing. Good rates. Standard fees.

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uchenna nduka

William was wonderful ! Jessica as well . Thanks for making the process smooth. I plan to use them again

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CA

Cathy Perreault

No one will ever return your phone calls. You can only speak to a voice message system.

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