|Address:||332 Marshall Dr f, St Robert, MO 65584|
|Working:||9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–6PM 9AM–2PM Closed|
Well here is the problem... the teller patricia was rude.. she said about my account and I didnt know what she was talking about so i leaned over a little... what does she do raises her hand close to my face and then turns her computer screen... i asked her what was that for and she says oh i might have other peoples information on my screen... im going to point out two things.. one you have that black thing on the screen so we cant see it and two... why the hell would you have other members information on your screen if your not dealing with them... you dont have phone here so no one will call you about their account.. and if your done with a member you should put away all their info and not keep it on your computer... thats a invasion of privacy if your looking at it other than business reasons... and oh yeah she just got bacl from her break while i was in line and i was her first customer so info should be on that screen. Im pretty sure there wasnt but dont give that excuse and put your hand towards my face thats what pisses people off.. i have no problem with navy federal but she is a new employee at this branch but yet worked since november 2010.... need to learn some respect and your job before you do something that will make you lose your job. Dont have a problem with anybody else or the bank... just her and the way she acted.
very nice staff who quickly helped me and explained the processes of setting up a new account. Even though they were very busy, I waited no more then 10 minutes before I was welcomed into a office to complete my paperwork. There was even a new trainee there and she was able to efficiency do her job given her lack of experience, while maintaining her professionalism at all times.
I don’t live here but the ATM was out of service, like completely. I was traveling through and needed them to step up. This bank location is a total waste of time.
Is now by the super 8 in liberty piazza about 3/4 of a mile west of the location this says.
Awesome bank with awesome staff. No matter what it is, they make it happen.