State Farm: Sharlene Downs

Category:	Auto Insurance Agency
Address:	480 W 78th St Suite 103, Chanhassen, MN 55317
Phone:	+1 952-934-7329
Site:	statefarm.com
Rating:	5
Working:	8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM Closed Closed

Location

Photos 16

Reviews 21

Nathan Nyren

After having some unfavorable outcomes from our previous insurance agent/agency my wife and I decided to make a change. We did our research and checked out the other top insurance companies and landed with Sharlene at State Farm. They not only provided us the best coverage, they also provided the best monthly premiums. Being first-time home owners, Charlene was very patient and explained everything we needed to know regarding how to protect our assets. My wife and I had endless questions and Sharlene was able to provide detailed answers to all of them and then provided answers to questions we did not know to ask. We have not currently had any claims filed, so I am not able to speak towards how well that aspect is handled. However, I anticipate it will be as smooth and easy as all of our interactions have been thus far. We have spoken with several of her office staff and they have also been very helpful and polite. Bottom line, we would and have recommended Sharlene and State Farm to our family and friends.

Ed Sundstrom

Sharlene Downs is the best insurance agent in the business! I have been with Sharlene since she first opened her agency in 1989. That is when we moved to Eden Prairie. My former insurance agent had become hard to get in touch with at times so I decided to switch to someone local and Sharlene’s office was just down the road. At the time she was new in the business and very gung ho, just what I was looking for in an insurance agent. The great thing is she has built her agency into an extremely well ran business and she is still as gung ho as ever. Her staff is very friendly, knowledgeable and easy to get in touch with. If there is any reason you may think that your current agent is not doing as much for you as you hoped, you owe it to yourself to give Sharlene a chance. I am sure you won’t be disappointed.

Benjamin Silver

When I started my business over 3 years ago, I needed a trusted source for all of my insurance needs. My family was using a different insurance agent for our personal insurance, but after working with Sharlene and her team at State Farm in Chanhassen it was clear we were working with some of the best people in the business and we immediately moved our personal insurance to her along with all of our business lines of insurance. I cannot say enough good things about Sharlene and her team, they have been extremely helpful and responsive whenever we have questions or need to make a change in our insurance. Her team has become a critical part of the success of our business and provided complete piece of mind for our personal insurance needs.

Mike Mancini

Sharlene and her staff are outstanding. We previously had insurance through a brokerage and I did not have a clue what was insured through who. When I finally took the time to switch over, I realized I had been putting it off because I thought it was going to be a lot more work than it was. I took all of our insurance documents into her and she and her staff sorted through them. All I had to do was sign the papers and pay for the premiums. Not only that, but we saved several hundred dollars than what we were paying to all of the other companies...and now all of our insurance is in one place. I could not say enough good things about Sharlene Downs and her office. If you have the opportunity, sit down with her. It is worth your time.

Jeanne Hillestad

It was years ago that I picked Sharlene Downs name from the yellow pages. Little did I know that I would be getting not only an incredible insurance agent, but also her fabulous team. Sharlene surrounds herself with excellence, and leads in an authentic and hospitable style From day one, our family has been given personal and professional attention to detail. Whether it is a teen getting their drivers license or adult child getting married and starting their own policy, we have been listened to and cared for, by this incredible team. I not only recommend Sharlene Downs Agency, but also invite you to take them up on their generous offer to evaluate your insurance needs.

Kate Cosentino

I have worked with Sharlene Downs and her entire team for my business for nearly 10 years, and they have always gone a step above in customer service, quality of service and care for detail. Throughout all of our many business insurance claims and needs, they have never disappointed...lightning, water damage, building damage, computer and equipment replacement - all of it. I also work with them for my home and auto, and I appreciate the consistent care, sound advice, and personal service the entire team provides for both my business and my personal insurance. Sharlene makes choosing the right policies so easy...and she is always just a phone call away.

Rick Palmer

I have been working with Sharlene as my insurance agent for nearly 20 years. I wish I could report that I have been free of all needs from an insurance company, but I am not a perfect driver nor am I particularly lucky. I can report however that either one of her extremely helpful staff or Sharlene herself have always provided me with the highest quality of service. They are quick to return my calls and provide me with everything I need for both my home and my car. I could not imagine trusting anyone else!

Ed Fogarty

Sharlene Down’s State Farm Insurance Agency out of Chanhassen is excellent. My family transitioned our insurance to Sharlene’s office almost 2 years ago after she was recommended to us. Since that time we have met to review our insurance coverages annually (something that wasn’t happening before Sharlene). We have been extremely happy with the service she and her staff provide. I have great confidence when I recommend Sharlene and her office to my family and friends.

John Ellmaker

As an IT professional I assumed I could decipher the world of insurance on my own using the internet to price out my options. Sharlene immediately found me significant savings and expanded my coverage in minutes, she also took the time to over the phone and in person to explain the things I had missed. There is still something to say about an experienced insurance agent tailoring a solution for you and Sharlene does this in spades. Thank you!

Jen Takvam

Awesome agency! Working with Sharlene and her team is so easy. They make everything simple and easy to understand. Whenever I call with a question or just stop in the office I’m always greeted with a friendly “hello” and “what can I do to help you today”. Very refreshing. You can tell everyone in the agency really enjoys being there and helping the clients. Highly recommend this agency

Nancy Brydle

I used the same insurance company my entire adult life until two years ago when I switched to State Farm. Sharlene has saved me money and provided exceptional service while making the somewhat dry process of discussing insurance enjoyable due to her lovely personality. She is an extremely responsive individual and her entire staff embodies her values. I highly recommend Sharlene Downs!

John Berman

I recently moved to the Chanhassen area and was referred to the Sharlene Downs State Farm Insurance Agency by one of her current customers. Sharlene and her team are very professional and helpful. I insured my home, auto, motorcycle and boat with her I saved money and the process was very easy. I feel fortunate to have found them and I would recommend their services to anyone.

Lisa Wellman

Excellent customer service! I have been with Sharlene since aprox 1990! She and her staff are always courteous, knowledgeable and follow through with answering any questions promptly. We have many different types of policies with Sharlene and have had no issues at all in all of these years with Sharlene, her staff or State Farm. Thanks Sharlene and Staff for all you do!

CMG MN

Sharlene and her staff are the best in the business! As a mortgage professional I recommend all of my clients speak to Sharlene. She sits with all of the clients and educates them on every aspect of their insurance. She and her staff are very customer focused and are there when you need them most!

Jen Ree

Sharlene and her team are great! They do an excellent job of explaining things in a way that is easy to understand. They also recommended and helped me get the best coverage to protect my assets, giving me a piece of mind!

mike bertelsen

Switched from Farmers couple years ago because I was never informed of better rates or options. Her and the staff take great care of all the needs and are very quick to update policies.

Liz Beckley-Higgins

Sharlene and her team have been taking care of my family and their insurance needs for well over 10 years. Their service is excellent. I highly recommend Sharlene!

chris johnson

Christians, Inc. appreciates Sharlene Downs and her hard working group at State Farm in Chanhassen. Like a "good neighbor," Sharlene is always there to help.

SaRee Machtemes

This agency is top notch. The customer service is excellent along with friendly staff!!!

Danielle Dietz

Always great and fast service! All the staff is excellent!

Lesley Fahey

Great to work with! So down to earth and helpful!