Category: | Party Store |
Address: | 32351 John R Rd, Madison Heights, MI 48071 |
Phone: | +1 248-585-2444 |
Site: | stores.partycity.com |
Rating: | 3.9 |
Working: | 7AM–12AM 7AM–8:30PM 9:30AM–8:30PM 9:30AM–9PM 7AM–12AM 7AM–12AM 7AM–12AM |
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Tanya Young
Terrible costumes that are way overpriced! The costumes and accessories look great online/on the package covers but when you try them on they are truly horrible! The prices are outrageous! $12 for a small fake beard, $50 for a clearly used dirty superhero jumpsuit. Also terrible customer service, I called ahead to inquire about a costume, they told me they had it in the standard adult size so I put it on hold. Lo and behold when I got there it took them forever to find the costume even after I gave them the name it was under and the costume number. Then when they finally found it I was informed that they did not have the size I had requested and been promised, instead they only had the "plus" size which is for obsese men. I told them it would be too big on me but they kept insisting I try it on. Their "fitting rooms" are nothing more than a few small plastic booths with curtains with a small mirror inside and no hooks to hang up your clothes or the costume. Also, it was crazy busy but for some reason they only had 3 cash registers open which meant a HUGE line of customers waiting to pay for their items. TERRIBLE PLACE! Will NOT be coming back!
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Jimmy Yousif
I just walked out and promise i will not be back, a larger women i didnt get her name because she didnt have a name tag just completely blew me off when i asked for help to locate something that i was told from a different location that they had 14 in stock, the lady put no effort to check all she said was if you dont see it then we dont have it to bad. Worst customer service
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Chelsea Pence
Just terrible! I walked in at 8:54pm rushing to get candy for my wedding reception. And the bald gentleman told me all their registers were closed and that I had to leave. Who does that? So my money is being turned away during business hours? Never going to this place again!
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Keith Shamma
Have had nothing but great customer service at this location. Friendly and helpful staff help in finding what you are looking for since it seems they rearrange the store every 2 weeks. Party city is great for any kind of party planning.
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JOSHUA ELLERBY
Charged me for something I never got for $16.00. The kid that blew up the balloons half tied the bunch and few got loose. Wasted money here...will not make that mistake again.
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Eric Ulicny
Went too this establishment twice and both times received very poor service at the checkout. Both times I felt the cashiers were rude and borderline disrespectful.
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Mikaleen McClure
My 2 Reg. Places, are closed!? The one on John R, Is OK, but my original P. City, 13 & Woodward, was HUGE, organized, clean, Well staffed! It was a 5 Star!!
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Jason Rowe
Long lines, most of the staff was not particularly helpful. However one staff member was very helpful and turned a 1 star visit into a 3 star visit.
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Megan Walter
Huge selection. Great customer service, I was asked if I needed help by 3 different employees and taken directly to the aisle I was looking for.
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Llz Karas
Always able to find that certain something for any occasion u r planning. One disappointment, hard to find staff when assistance is required.
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Adam Barr
really really expensive for the cheap stuff they sell. Took forever to find everything, check out and leave.
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Nikki Jenkins
Huge store with great selection of everything you need for a party! Especially love the school spirit items.
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Edy Gies
They had a well stocked, well organized, and well staffed store. We found exactly what we needed.
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Lena Pellerito
Not enough employees but a huge store with more products then the Sterling heights store.
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n8B B
I like their selection here lots of party supplies! Prices are pretty high though.
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Teri Evans
Best party city ive ever been to. Very clean and fully stocked. Huge variety
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kristin herren
I always go here for party supplies. Great prices and a good selection.
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Jeffrey Nagy
Nice clean store, very large. Pretty much anything you need for a party
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kaleb Diana
Much bigger from when they moved. Everything is organized from with in.
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Candace Ziglor
They had what i wanted but the wait for the cashier was incredibly long
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Miguel Penaloza
Not a bad place but never enough people to help customers out.
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Justin Adams
Staff is dry and somewhat unhelpful..website does not work..
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Michael Crouse
Very nice. Easy to find what you want. New remodel.
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Jeff Maluzhinsky
Everything you need for a themed or unthemed party
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Keith J White
They have some of everything for the themed party
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John Rusanchin
New location is clean, organized, and spacious.
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Krysta Wells
Every color and kind of balloon you could want.
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Donald Krutsch
Great staff and great selection of products
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Angela Slusher
Having a party or shower? This is the place!
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John Waldman
Ok store location, kind of hard to find.
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Jacqueline Burkette
You can find everything for a party!
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TanVeeR AhMeD
Great theme collections for paties.
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David Lightfoot
Nice customer service , great place
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Lissette Myles
Clean, great staff. Well organized
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Bridget Sluck
Staff were kind and helpful.
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Ranjith Kumar Kotra
Nice place for party shopping
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Jessica Bieber
Unnecessarily slow check-out.
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Michael Hoang
Party supplies are endless!
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Laura Lucas
Great selection and service
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LaTasha Summers
Found the things I needed
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wolf protector
Store needs to be cleaned
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Grace Yancy
It is a very good place!
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Tyrene Watkins
Always have what I need
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Alyssa L
Great selection.
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Miracle Randall
i love party city
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Paul Borg
Good selection
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kesha dillard
Great
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Christina Rees
Poo