Doug Mercer - State Farm Insurance Agent

Category:	Auto Insurance Agency
Address:	2813 Silver Lake Rd, Fenton, MI 48430
Phone:	+1 810-714-0370
Site:	dougmercer.com
Rating:	4.8
Working:	8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM Closed Closed

Location

Photos 22

Reviews 19

Paul Jackson

Doug Mercer prides himself in putting customers first. He is always kind and giving and will clearly explain the answers to any questions you may have. I have and will continue to recommend him to anyone looking for an insurance agent.

Beth Estrada

I feel like Doug is not just a typical agent. He is not someone you will never hear from and I like that over the years I receive updates and info through email, mailers, etc. He was phenomenal with the claim he handled for me, too!

Olivia Narges

I am disabled and Doug went above and beyond the call of duty when he took care of some issues with my life insurance policy. I am completely satisfied and impressed with his professionalism and commitment to his clients.

Kevin Goldstien

I just filed my first claim in the ten years I have been insured through this office. I struck a deer and the whole process was handled very well. I am happy to have a good group of people to work with me on that side.

Courtney Fair

I have been so happy with how Doug continues to handle my auto, health, and etc. insurance. He is a very nice guy who really cares about his customers and takes a personable approach to business which sets him apart.

Donald Donelly

Doug Mercer at State Farm: J Douglas Mercer is so wonderful at filing claims for me. They really helped me to figure out my claim after I got in a car accident. Their assistance was needed and much appreciated.

Larcey Shoemaker

They were able to handle my claim quickly and professionally. I have been insured here for eight years and this was the first claim I had to file. I am so glad I can count on them getting things done for me.

Hector Cain

Dough Mercer at State Farm is always responsive and available to answer any questions I have. He provides great service and is very hardworking. His handling of my insurance claim exceeded my expectations.

Randall Werda

Doug Mercer and his staff at State Farm have a friendly approach to providing insurance and retirement options and have been very helpful in providing me with the best vehicle insurance to meet my needs.

Roxy Fillard

Douglas Mercer at State Farm provides great service. He is always looking out for us and provides clear and helpful information. State farm is definitely the best insurance company we have ever used.

Ivan Green

He really cares about his clients. He is a hard worker, he really explains things thoroughly and in a way so that you understand. I would most definitely recommend Doug Mercer to anyone.

Lindy Hagersithe

I go to Doug for auto, home, and I have insurance, and i have annuity through them. He has experience, is knowledgeable, explains things clearly and has a great attitude.

Ray L

Doug and his staff are very on top of their customer service. Any questions you have they are answered promptly and up front with what exactly you get out of your policy.

Tonya Wilson

The customer service here is just top notch. Everyone in the office is responsive, attentive and they let me know about available to discounts for my policy.

Jen Kniivila

I have absolutely LOVED working with Doug and his staff over the last few years. Very personable & attentive! I recommend their office to everyone.

James Russell

I have had auto and home insurance through J Douglas Mercer the past 6 years and would recommend them to anyone because of how much we like Doug.

Kareem Davis

They are great with keeping you informed with any new coverage offers or discounts that they might have by sending out flyers and mailers.

Faye Bond

During our twenty-plus years working with Doug and his team we have always had complete confidence in the help and advice given to us.

Yvette Farmer

I recommend J Douglas Mercer to anyone in the Fenton area. Great service and helpful staff.