|Address:||3855 N Cicero Ave, Chicago, IL 60641, USA|
|Working:||9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–2PM Closed|
Always had a bad experience here. My policy was issued by Molly and it was wrong from day one. Finally switched to another State Farm agent on Irving a few months ago and he got it worked out for me. The agent Shane was never available and his staff was never friendly or knowledgeable about my policy. Go somewhere else for insurance. Plenty of good State Farm offices on Irving close to this office that can do better. Call and transfer your account like I did.
Where do I start with this place!? Customer service is not good here and the staff is very dishonest. I handle the business for my elderly mother and when I call I have to speak to a rude young girl named Mollie. Very unprofessional and she can never answer any of my question. She always say she will have to call me back with the answer but I never hear from her and have to call back again. Very bad office and bad customer service.
Knowledgable efficiant office with parking! Skip knew everything there is to know about insuring my property, he made a stressful situation very quick and easy for me, lifting a huge weight off my shoulders. Very satisfied with my new agent!
They really took care of me when I totaled my car over the summer! oops.. offered a bunch of discounts for my auto insurance and have free renters :) everyone who works here has been really helpful to me
Office very helpful, keeps me in the loop. Appreciate the calls I get to check in on things.. referred a few ppl over who are happy with the product as well.
Staff was really helpful, they took the time to answer all my questions and explain the different policy options to pick from for renters insurance.
Great experience from start to finish. Called in, got a quote and smooth process from there on. Received my temporary Insurance card in minutes.
This office helped me with a claim recently, so much easier than past insurers. I had my car fixed in a week! Glad I switched to State Farm
(:Molly is a sweetheart and extremely knowledgeable. You will without doubt need insurance if you even think badly about her:)
Great service! Highly recommended this office. Shane and his staff are very knowledgeable about the products.
Samantha Evelyn Alcozer
Great experience, great customer service, will definitely stick with State Farm!
They were very helpful and upfront with quotes for car insurance.