Great Northern Insurance Agency

Reviews 19

NI

Nicole Castillo

AWFUL Customer Service. Do not expect follow through from these employees. Contacted office several times regarding my policy and a refund that was owed to us. Waited on several call backs that never happened. Spoke with Bart, he was polite but unprofessional. Mayra was very rude, lacked basic customer service skills and actually hung up on me. They will not transfer to a manager upon request, and basically just give their customers the run around. It all was very frustrating. The one thing they are consistent with is taking your money. And unless this is your only option for auto insurance, I would take my business elsewhere. Poor service.

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PR

Priscilla Haralson

Poor customer service, the agent was very rude just because I was inquiring about how to cancel my insurance with them. They make you mail in a letter that would take about 3-4 days to receive, then receive your refund in 30 days. They need to update and make it easier via online, fax, or email.

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JO

Jose Sanchez

SALES DEPARTMENT is very arrogant and ignorant... they lost my business which includes two policies and also lost a referral ... they will no longer get my business nor will they get any business coming from me.

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CU

cutie pie

Every time I go into this office everyone has a bad attitude. They speak to you like you are a kid with such disrespect.

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A

A Private User

The folks at the front desk are really friendly and the insurance was great for the low price I was quoted.

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SU

Sundra Brooks

Gave them several chances and each time they proved me wrong. I will never use them again.

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MI

Mia Tucker

Worst insurance company ever!!!Needs to be shut down!!!!Have no good deals what so ever!!!

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A

A Private User

Great sr-22 insurance agency in Chicago. I was a high risk driver and they set me up.

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LI

Lisa Cortes

Customer service needs much improvement. People need to learn to follow thru.

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DO

Dooney Bedgus

rude people and ignorant..they use to be good years ago

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VI

Viola Coleman

The staff is very helpful, efficient and courteous

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A

A Private User

Provided me with sr 22 insurance at a great rate

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MA

Martha Smith

The staff here is very nice

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A

A Private User

WORST car insurance ever.

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JO

John Poe

Cheep insurance for sure

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DW

Dwight Hill

I do not know

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PA

Paul Anderson

great service

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SA

Sandra White

Good people

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CL

Clintd Leslie

Good price

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