Todd Thomas - State Farm Insurance Agent

Reviews 8

CO

Cowboy Jack

Several years ago my son recommended I move my business to the Todd Thomas agency after I had a bad experience with another agent. Best decision of my life, insurance wise. The office manager Melanie welcomed me like a long lost relative, and guided me through the process of moving my various insurance policies to the agency, and made the transition seamless and easy. I met Todd and we discussed the coverage levels on my policies and he was able to lower my rates with several discounts. They continue to be proactive in keeping me posted on my insurance rates and I always confer with them in advance of a vehicle purchase, etc. so they can get me the best rates. Melanie has been remarkably patient with me when I have questions on policies, and guiding me through the best way to cut through red tape on payments, notices, and the lot. They are a delight to work with and I appreciate the personal interest they show me and my family. I highly recommend them.

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Katrina Boswell

I have been insured with Todd Thomas, State Farm Insurance Agent in San Luis Obispo, CA, for over 10 years. I stumbled across his office when I was first starting out as a college student and just needed auto and renters insurance. Since then they have insured everything from my engagement ring, to our first home, and my husbands business! When we had kids it was important to us to get life insurance, and they took care of that also. Through every change (jobs, cars, homes, kids, etc) I have always been able to depend on Todd Thomas and his professional staff, Melanie, in particular. They all have always treated my husband and I with kindness and respect. They would never waste our time, or try to take advantage of us. We have been very happy with our service at Todd Thomas, and I highly recommend him.

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Ben O

I have had the pleasure of working with Todd Thomas and his State Farm Insurance Agency for well over 10 years now. They are the absolute best when it comes to insurance. Todd and his staff go above and beyond to bring their customers the peace of mind that they deserve. But what really sets them apart from other local State Farm Agencies is their amazing customer service. These are the kindest group of people you could hope for. Especially Melanie, she is the best, our family just loves her. So if you want to be treated like family and receive the best of the best in insurance coverage you should definitely head down to their office at 1238 Marsh Street, San Luis Obispo and see what they can do for you.

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VA

Vanessa Robbins

I have been with this office since I was 15 years old and I will be 27 this year! They are absolutely amazing! Anytime someone I know is looking for insurance, I guide them to the Todd Thomas office in SLO! I personally handle all account related inquiries with Melanie. She is the definition of GREAT customer service. She has made every account edit, payment and set up easier than need be. Not to mention she is an absolute doll. Should of left this review YEARS ago since the service and attention to detail has not changed, but only gotten better. Thank you for being a branch I can depend on!

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Suzy K

My family and I have had the pleasure of working with Todd Thomas and his staff at Todd Thomas, State Farm Insurance Agency in San Luis Obispo, CA, for many years. We have homeowners insurance as well as auto insurance coverage and have never been disappointed by the personal and expert handling of any issues that have come up over the years. We highly recommend their services and products and, in fact, would encourage anyone to contact them and find out how great their customer service is as well as their expertise!

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Josh mendelson

Todd has been my insurance agent since I graduated from Cal Poly in 2013. He has made the process extremely easy for a first time insurance buyer. Aside from getting a great price, Todd was able to walk me through every detail of my policies. By helping inform me, I was able to feel confident in my decisions. So if you like great customer service, I would highly recommend Todd Thomas and all of State Farm for anyone looking for a new policy.

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Jill Glover

I recently moved to the Central Coast and transferred my insurance to Todd Thomas. I have been very happy with the level of service I have received and highly recommend this agency.

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Beth Brennan

Todd cares very much about his customers and his business. He is always available to answer any questions. I would highly recommend him and his agency..

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