Category: | Insurance Agency |
Address: | 8465 Elk Grove Florin Rd Ste 100, Elk Grove, CA 95624, USA |
Phone: | +1 916-822-2100 |
Site: | agents.allstate.com |
Rating: | 4.8 |
Working: | 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–5:30PM 9:30AM–12:30PM Closed |
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Nikko Quintana
WORST experience ever. This office is very unprofessional. Anyone can call and make changes to a policy w/out being the account holder or having Thier info. I was NOT asked my D.O.B my ss# my phone # my address NOTHING yet they still allowed me to make changes t ok the account. All Thier conversation are recorded and so the proof is there. That being said you ARE NOT" In good hands with Allstate " at least NOT with Matt or his team. I filed a complaint with Allstate and they basically said " We will take notes on this TY for your complaint. That office allowed changes to be made to my account from an ex WITHOUT my knowledge and now that I totaled my car they will NOT pay. AGAIN the proof is on the recording they did NOT verify who they were speaking to
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jose gonzalez
Before coming to Matt , I used to think that Allstate was too pricey for me and my families budget .A quick 5 min phone call changed all that ! Not only was Matt very professional and knowledgeable, but he was extremely helpful . Matt was even able to save me money and provide me and my family with better protection than we previously had with other companies . We now see the value of being Allstate customers and are very pleased with the high level of service we received !! -nate
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Gwendolyn Cornwell
I was with State Farm for years, however I left due to increasing premiums and decrease in coverage. When I walked into Allstate Matt and his staff were very friendly, helpful and found a premium that was $25+ lower then State Farm with Great coverage!! They made the experience easy and without any pressure, I will definitely refer friends and family to this group!
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Ric Martinez
Matt is Great! He always takes care of any issues or questions I might have. He makes changing anything on my insurance simple and easy without all the headaches. I would recommend to anyone!
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Robert Cunningham
Very professional, courteous, and caring staff. Matt took the time to explain insurance benefits to answer my detailed questions. He helped me save a lot of money!
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TONY WEIBELL
Matt is super-attentive and responsive, and generally the nicest guy on the planet. He knows his stuff and is upfront with the information you need to know.
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steph john
Matt and his team are so helpful and they take time for there clients. Thank you matt and team.
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Samuel DeTavis
i love that they always answer the phone and my questions!