Category: | Insurance Agency |
Address: | 16000 Apple Valley Rd, Suite C2, Apple Valley, CA 92307 |
Phone: | +1 760-843-1938 |
Site: | masseyins.com |
Rating: | 4.8 |
Working: | 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM Closed Closed |
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A Private User
just a little FYI... My agent is Jacqueline E in Victorville she is honestly the best agent. I called around a lot when we were buying a house & she was the only was who was on top of everything. She looks for the right plan for you & your needs. She always gets back to you promptly. She has this personality that makes you feel that your not only a customer. I loved everything about her that I recommended her to my family. My brother in law & brother just both bought a house & had no hesitation going to Jacqueline for their insurance & are both also recommending her to their family & friends. Thank you Jacqueline for everything!!!!!!!!
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A Private User
My name is Greg and I have a construction co. I have been with Massey ins. for over 10 years, and have dealt with Christen Potter every time I call. She is basically the only one I deal with when it comes to insurance, and I feel like she works as a personal assistant for me. Any time I have a question she has an answer for me and she looks for the best rates without loosing quality. Her work takes a load off my mind so I can concentrate on other aspects of my business. I never have to look twice at what she does. When I had a claim she handled it all for me. I trust her work fully and she exceeds my expectations every time I use her.
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M Erskine
I was having the worst experience with my policy when my account was held with another brokerage company called ISU Insurance. After calling my insurance company they directed me to the most near insurance brokerage firm that they utilized and I called Massey Insurance Services. Within a few seconds I could tell that I was speaking with a professional who was a master at her profession. Amber Molina has been the best Insurance Representative I have dealt with. Thank you for the peace of mind with an effortless transaction.
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A Private User
-Steve Young dec 9 2011. I have been with massey since 2006.Christen Potter has been my agent.they have always been so helpfull with anything I need.I was once stuck in a scale house in New Mexico and they wouldnt let me go until I had some paper work i would never need again and she put it together for me in minutes and talked to the scale house.I was out of there quick.massey has been such a help with my trucking needs.
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A Private User
Massey Insurance has been great for all my insurance needs. A few months ago I was shopping around for new auto and house insurance and Jacqueline was the best. She took the time to listen to my needs and find exactly what I was looking for very quickly. She was able to get my insurance at a cheaper cost than my previous insurance company which is a huge plus. I highly recommend Massey Insurance to everyone.
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Shirley Bergquist
Since we did not have an agent with our previous insurance carrier, I had had forgotten how wonderful it is to have an agent. This past week I made an inquiry into purchasing a one day liability policy and within 24 hours I had a quote from Jackie. I have only good things to say about Massey Insurance located in Victorville. They are a first class operation! We have our auto and homeowners with Massey.
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Brad Cannon
Horrible insurance company. Is not up front and honest with you about anything. Tries to send you bills and collect money from you with absolutely no explanation of what they are from. The owner gets extremely rude with customers when they have a valid concern and are just trying to resolve an issue. Not willing to take any actions to try and help the customer out.
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Jacqulyn Lopez
I recently (June 2012) switched to Massey for two reasons: 1. The prices were great and well in my budget, and 2. I had a great referral from a client who has been with Massey for over 5 years. I am very pleased with the politeness and courteousness when calling in about questions and how fast I get responses. Thank You Massey. Have a wonderful Holiday Season!
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LadyGreyOwl
Amber is excellent!!!! Both myself & my mom have had average to subpar experiences before with insurance companies & didnt realize there was anything else until Amber came along!! Our Experience thus far has been Most Excellent!!! Thank You Amber!!!! & Thank You Massey Insurance Svcs of VIctorville!! With Blessings, Alice Montgomery & Ki MontGomery 8-))
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Jennifer Wester
I LOVED working with Amber!!! Super knowledgeable and EXTREMELY helpful!!! Not only did she get everything from quote to finish done in under an hour, she did it all via email so that I could have full coverage and proof for my drive home from work!! HIGHLY HIGHLY recommend her and the rest of the Massey Insurance staff!!!
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Karl ONeal
I had been looking for an insurance company to handle our new business venture. From the very beginning Christen helped me choose the right coverage and made me feel confident that I was at the right place. Christen treated me professionally and most of all..........like I was with an old friend that I could trust!
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A Private User
Christen Potter has been my agent since 2003. She is great. always available for me if I have questions, or an emergency. She always bends over backwards to get the best rate on a renewal policy, or just to help with a problem. I would, and do, refer anyone to Christen, and to Massey insurance service
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Dorene Jaramillo
I was very pleased with dealing with Amber at Massy Insurance..She got me a perfect insurance quote. All I needed to do was call her and pay for my insurance quote to finalize it..Very polite and professional over the phone. I had insurance instantly.. thank you Amber
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Roger Aguilar
I have been a member for three months and I am very pleased with Massey Insurance. My agent Amber is very polite , friendly and courteous. The prizes are very low and affordable. I would high recommend it to anyone looking for cheap and reliable insurance.
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Linda F
Amber at Massey Ins. is always pleasant and eager to help with my many questions through-out the year. She finds me ways to save on my auto and home policy and does so with an upbeat friendly attitude. Thank you Amber and Massey for your friendly service.
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Albert Guzman
Reliable, efficient, professional, are just a few qualities Massey has proven to provide our commercial business for the past five years. I highly recommend them to anyone who is looking for a company that truly cares for their clients needs.
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Regina Juarez
Massey employees have always treated us like family. We have been with Massey for over 30 years now and have always been happy with the excellent service we have gotten whenever we call on them. We feel so blessed and safe in their hands❗️
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Miguel Rodriguez
Hello, in few words I just want to say thank You to Jacqueline M. Eldredge, for Her profesionalism and amability when I was desperate looking for my trucking business and thanks God I was revered to Her !!!!!THANK YOU JACQUELINE¡¡¡¡¡
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Norman Toyama
Amber and the staff at Massey insurance are the best. I have dealt with many insurance companies, and they are the best!!!! They are very helpful and willing to listen to all the my concerns. Thank you Amber and Massey.
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Dorothy Smith
Massey Insurance always gives superior service!! They make changes such as adding and removing vehicles from the policy in minutes with just a phone call. I highly recommend Massey Insurance. Thank you Amber Molina!!!!
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A Private User
I have been with Massey for over 2 years now, and Amber has always provided me with great customer service. I originally used Massey because of the low price, but I will remain with them because of the service.
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Michelle Valles
Massey has done an excellent job with handling our business insurance, that I have transferred my home policy to Massey! Not only is their customer service top notch, their rates are GREAT!
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A Private User
Christen has been my agent for over 20 years. She handles everything right the 1st time. The whole staff always goes the extra mile. Thank you Massey Insurance you are the best!
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Nikol Kwasnicke
Great experience! So happy to found an insurance company that is on top of everything and always available to speak with. Thank you Amber and Dea for all your help.
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Jim Morton
THANK YOU JACQUIE FOR YOUR QUICK AND COURTEOUS SERVICE WITH MY COMMERCIAL POLICY QUOTE AND PURCHASE. I RECOMMEND MASSEY INS. SERVICES FOR ALL INSURANCE NEEDS.
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Donna Ybarra
We have been with Massey Insurance for many years and have had great service. Whenever we need anything, Amber is quick on her feet and gets the job done.
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Heather Shull
I have used Massey for my trucking company David E. Courville Trucking for many years. I am nothing but pleased with their service! -Jeanne Courville
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Brandie Rose
Such great customer service! Getting car insurance was quick and easy, thanks to their amazing employees! Now my wheels are insured with a smile. :]
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Falona Bailey
I HAVE ALWAYS HAD THE MOST UPMOST HELP FROM MASSEY INSURANCE. NEVER A DELAY IN SERVICES THEY ARE VERY FAST AND SO SO FRIENDLY. HIGHLY RECOMMENDED
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Crystal Pruett
Massey is one of the best Insurance Companies in the High Desert. We love Amber. They go out of their way to help all customers!!
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David Jackson
Massey insurance was very helpful in getting me insurance on my Trike. I will use them for all my insurance needs
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Rachelle Nelson
THEY ARE ALWAYS ON TOP OF EVERYTHING AND READY TO HELP AN ANY WAY! MAKING MY JOB EASIER THANK YOU!
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A Private User
Massey has the best agents. Christen is the best I have seen. She always has the right answers.
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Leesa Beezley
Amber at Massey Insurance is an excellent agent and takes care of all our insurance needs!
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Dave Sherman
Been with Massey for years. Amber is always a joy to work with. These guys rock!
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Teri Blackmon
Hi I have been a client for over 9 years and Massey Insurance is a great Company.
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Jennifer Curci
I love Massey been with them for over 9 years!! Customer Service is always #1 !!
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Tina Black
Good customer service, outgoing to help me with getting the coverage I need,
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D-man G
They have horrible customer service, they are also very rude and disrespectful
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Dr. D. P. Gatten
Can you believe that our auto insurance wet down this year! TY Dea
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Cynthia Chavez
Fast, professional and courteous! Best rate and coverage around.
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A Private User
Massey has great customer service!! Christen is awesome!!
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Alfredo Esparza
good people always ready to help never too bussy for you
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sandra montoya
Customer service has always been great!
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Roshanna Risken
ALWAYS THERE TO HELP WITH EASE!!
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salvador urrutia
Good services. A give 5 ☆☆☆☆☆
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Ale Munoz
Always fast and easy!
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Issac orozco
MASSEY IS THE BEST