Chase Bank

Category:	Bank
Address:	1820 W Van Buren St, Phoenix, AZ 85007
Phone:	+1 602-261-2683
Site:	locator.chase.com
Rating:	2.7
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–2PM Closed

Location

Photos 12

Reviews 18

George Morales

There was a long line just to use the automated self serve machine. every person ahead of me needed the help of the chase attendant which defeats the purpose of self serve. Once it was down to three people ahead of me I was able to see each persons account info. There is no privacy or security regarding your account info. Speaking directly with a bank teller is by far still the most secure way to bank at a location. The sad truth is that this location along with other similar self serve locations is probably contributing to countless fraud. Beware of the ATM outside because it smells like urine and feces because of the homeless. Good luck.

Abel Garcia

It is a well slouch bank does not have enough staff and it is always a long wait, you can not change major checks of $ 2500 and have many silly charges, they charge you for anything and when you go to claim not explain. Alegence of this bank if you really want to save or use basic transfers.

Leeloo Dalis

8/10/16 Went on my break to withdraw cash since I had to wait for a new debit card via mail, there was people in line but I was at the teller in 5 minutes or less. He advised me that he could print a temporary debit card with my name on it until my card arrived!! I was very happy about this and, how quick, efficient and painless this was. Great job!

Marle Rocha

They always have friendly service and waiting time to speak with a representative is minimal, you get immediate response

Claude Hepworth

Worst Chase Bank on the West side of Phoenix, terrible customer service. I hate going to this location, get a clue Chase Bank, you need to pick it up, worst employees and management. This branch has to be the laughing stock of all Chase locations.

Shawn Mernagh

This used to be the best Chase location. They have closed up almost all the cashier windows and installed glorified atm machines inside. No thank you, I pay to talk talk real people, if I need an atm I can allways use the one outside thank you.

Thomas Roofing LLC

Terrible location. Manager is incompetant. If you are business account do yourself a favor and avoid this location. They do not know or follow Chase rules.

Lifehack Tips

They said if I deposited with their new kiosk system it would be available immediately. They put a hold on it 5 minutes after telling me that. :(

Robert Gutierrez

It says they open at 8 am but when you go there it says 9 am on the window

Van Hostetler

Simply a standard full-service Chase location.

Samantha Gomez

Got there at 1:54 pm and it was closed ...

josue loma

Never had a problem. Always helpful

iola gary

Staff and service both good.