|Address:||1515 SW Multnomah Blvd, Portland, OR 97219|
|Working:||8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 9AM–2PM Closed|
Wade and Debbie Henkelman of Dial One Roofing run a 5 + Star Roofing Company! Wade gave us a very informative bid complete with a video explaining what we needed concerning our roof. We decided to go with their company and are very impressed with the outcome. Debbie kept us informed throughout the entire process with daily updates and e-mails, which was very reassuring. She was also able to help us with finding a reliable painting contractor which made our lives easier. Wade has a very competent and knowledgeable staff who were respectful of our property and friendly onsite. He showed up regularly to check up on progress and to do a final inspection. The roof itself turned out beautifully (if you can say that about a roof..ha) and it comes with a 50 year warranty. We are so pleased and would highly recommend Dial One Roofing of Oregon for either repairs or a new roof. Jennifer and Eric A.
A Private User
It really doesn’t get better than this. My roof looks wonderful; I really love the detailed treatment of the shingles on the hip and ridge areas. It’s been more than a year, and it still looks great. I had considered several other roofing companies before choosing Dial One. A friend (knowing that I was in need of a new roof) told me to check out a roof recently done in her neighborhood. I did, and was impressed, so I got a quote from Dial One. After comparing notes (not the cheapest, but definitely not the most expensive) I knew I was going to get a quality roof and quality workmanship. Wade did daily inspections, with good people working, and no cutting corners, they did it RIGHT! You know, my house really has the best looking roof in my neighborhood. My friend was right, I am glad I listened. Quality roof, quality work, fair price, it really doesn’t get better than this. Thanks Wade!
Dial One Roofing is like a long term relationship. Wade & team do not disappear after the job is done. They check in periodically to see how our roof is doing. I even received a call during a big wind/snow storm to see if if everything was ok - 8 months after my roof was replaced. Big customer service. Attention to detail. High quality work. I interviewed 5 roofing companies. The Dial One Roofing bid was about in the middle. We chose them because they felt very knowledgeable and we felt we were not being sold more than needed to get a safe and sound roof replacement. This has been a choice we could not be happier with. Our family highly recommends Dial One Roofing.
We had such a good experience with Dial One Roofing that I have already recommended them to friends. When Wade came to our home to examine the work needed and to give an estimate, we immediately sensed that he could be trusted. He began by telling us what we did not need to have reworked! As the work progressed, we became increasingly pleased that we selected Dial One. They approached the job with an attitude of service and made every effort to keep our property as clean as possible during what would otherwise be a messy job. They maintain communication with us, and exude quality not only in their workmanship but in their customer relationships.
Wade at Dial One Roofing was fantastic! Not only did he respond quickly to my initial call, he came out the same day and did a full evaluation of my roof. He quickly found the source of the water damage, and assured me that it could be fixed by replacing about 1/3 of the roof -- he said the undamaged portion of the roof still had a lot of life left in it. This was great news to me since most of the other contractors I spoke to wanted to replace the whole roof. All my interactions with Wade were efficient, timely, and courteous -- it was a pleasure doing business with him. I would highly recommend Dial One for any of your roofing needs.
We will recommend Dial One Roofing to our family & closest friends. Great quality & customer service! Wade & Debbie are friendly & very professional. Our roof is beautiful & looks better than we imagined. Our job was a particularly difficult due to circumstances. We bought the home & it was required to have a new roof completed prior to closing. This made for a lot of stress, to say the least. Wade’s crew & lead foreman Pedro were terrific! Great clean up every night; couldn’t even tell they were there that day. Do yourself a favor and hire Dial One Roofing!
Wade was gracious enough to visit us twice. He did a fine job examining our roof and was very candid with us: the roof was "still doing his job", he said, but gave it no more than a year or two. He answered all our questions and outlined the manner in which the work would be done. The work crew was very polite and worked hard. We are delighted with the workmanship, the phone contacts with Debbie, and the follow-up by her once the roof was finished. Our thanks to the Henkelmans for their professionalism, thoroughness, and personal touch throughout the process!
Fantastic job from quote to finish. I feel fortunate to have found a local company that met and exceeded all expectations. I just finished a kitchen remodel only to discover leaks from kitchen skylight and other places. Wade quickly came to inspect and provide quote. Within a week I had a new roof and skylights. The crew worked from morning till dusk and left the property completely clean :). As suggested by Wade we picked a color that really complemented our house when finished. The quality of workmanship was top notch. I am a HAPPY customer.
Amy Kevin Wright-Schreutelkamp
After getting three other estimates, Dial One was the most reasonable and had the best warranty of the other two businesses. Plus, they were able to work with our schedule and begin quickly. There is a good chance that Dial One saved our house from major damage because of the latest rains. Debbie, the receptionist was kind, communicative, and even came out to our house to drop off a Christmas treat. I recommend them highly.
Our experience with Dial One Roofing has been outstanding. Wade is an exceptionally skilled and highly competent roofing professional. He has a high level of integrity which is instantly apparent. He and his staff are punctual, professional and courteous. We are very pleased with the overall level of service we have received from Dial One Roofing and would highly recommend their services for any roofing needs.
They did a amazing job. Wade, Debbie, Duane and the entire crew were so nice and professional. We had them replace our entire tile roof and build us a new patio cover. They explained all options to us and helped us make the best decisions that worked for our situation. They did not leave until we were completely satisfied. I will be telling everyone I know about them.
Dial One Roofing is the best in the Portland area. From start to finish, Debbie, Wade Duane and crew were professional, polite, trustworthy, honest, reliable prompt and much more. We had a tile roof and patio cover replaced with new gutters installed. They did it all. They even brought in a port a pottie. I wish I could give them a higher rating. Thank you so very much.
A Private User
Wade came over to inspect my roof and made a minor repair while he was there. I was worried that I needed either extensive repairs or a new roof and Wade assured me that all looked well. When I do need a roof or any repairs, DialOne will be the first place I call: he was friendly, helpful (explaining what he was doing and seeing), and courteous.
Dial One Roofing has come through twice this year for our clients. During the high winds in late November our client started losing roofing tiles in a wind storm. Wade and Dial One were able to get a new roof on before any further damage occurred. They saved the day, literally!
I was very pleased with all aspects of our service from my initial call, to quick scheduling, to onsite fixes for our roof. I am definitely keeping their card handy to use again (hopefully not needed for awhile) as well as to recommend to friends/family.
10/10 all around. The crew was very polite and efficient. Debbie and Wade were very communicative and accommodating. We are so happy with our roof and have nothing but great things to say about the whole process from start to finish.
Nothing like a large leak found on our roof right before the rain storm. Once materials arrived they worked between showers to install. My neighbor is their biggest fan. They watched and were impressed.
Totally Pro in attitude and expertise. Superb installation by craftsman who care about their work. Great communication and followup. This is how you run a quality roofing business. Highly recommended.
Wade and crew are top notch and competent. Great capable company whatever your needs... Flat roof, composite, water leak detection.... They do it all!!!
Fabulous company and so wonderful to work with! Wade and Debbie are an incredible team and their customer service is exemplary!