|Category:||Auto Insurance Agency|
|Address:||4445 W Flamingo Rd, Las Vegas, NV 89103|
|Working:||9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–5PM 9AM–12PM Closed|
I DO NOT RECOMMEND THIS AGENT I was with this agent for about 5 years, and during all that time I never once spoke with my agent Matt. He is always out of the office or assisting another client. I would leave messages and send emails, but never got a response. The girls in the office overall are knowledgeable and somewhat helpful, but too many times I would find myself left on hold for up to 20 minutes at a time. When I finally had enough and requested to speak with a supervisor or for corporate info they refused and informed me there was nothing I could do and no one I cloud speak to. I must say, I am impressed at the effort put into responding to this review. I STAND FIRM IN MY HONEST REVIEW OF THE BAD ATTITUDES AND CUSTOMER SERVICE AT THIS OFFICE Also after I choose to post this review, as a fair warning to others, I received a $900 bill for a policy that was canceled over 60 days prior. My lawyer will be contacting your office to further discuss this.
Customer service is worth every penny! ! Switched over from a smaller broker company and not only did I save $$ but I can speak to the same person that signed me up anytime I need help or have questions. They are all very knowledgeable and I like that they are open until 7pm. Especially in this 24hr city.
Very Helpful !! AMAZING DEAL !! Never paid less than 250 for my insurance before even though I have a good history I would give Joe more stars if I could !! He is just the most helpful person I ever met !! He gave me a great deal !! And he was very friendly and professional!! Thank you !!
Trully,Mr.Keim has an outstanding employees with excellent customer service skills.Polite,courteous and concerned.My special thanks and recognition goes to Bibiana TovarGarcia for exceptional customer service on and beyond,always.
I was extremely happy with the friendly and suprisingly fast solution to the question I had. I never hesitate to call state farm, knowing I will always recieve friendly and very acceptable solutions for all my insurance needs.
Its great if you let them take a monthly deduction from your bank account..but if your 12 year old nephew is in the hospital with Cancer, and you pay online they will make you pay 30$ for what was once 13 and some change.
Excellent office and service even better Highly recommended, ask for Bibiana is the best.
If there was 10 star rating i would give it a ten. The service was faboluos , best agent ive had. Would definetly recommend to anyone else.
Thanks Denise, she help me a lot, I had problem with my previous agent , she help me for getting the best situation
Called to get a quote and the girl was very rude to me
Fast and great customer service! Open late also.
The best insurance and great customer service
Service is great, real friendly staff.
Great Service. Very responsive.
EZ PZ Service Every Time!...
The best office