Premera Blue Cross

Category:	Health Insurance Agency
Address:	7001 220th St SW, Mountlake Terrace, WA 98043
Phone:	+1 800-722-1471
Site:	premera.com
Rating:	1.6
Working:	5AM–8PM 5AM–8PM 5AM–8PM 5AM–8PM 5AM–8PM Closed Closed

Location

Photos 20

Reviews 16

jbwalton100

My mother had a major stroke and was airlifted 5 hours away. My father and I frantically packed and met her at Swedish in Seattle. In my hurry I grabbed my mediset while packing. Her condition worsened and we were there longer than planned. I spent all my extra money on food, accomodations etc. I ran out of my meds in my mediset. I asked for refills through the hospital and Premera turned me down. There was only 2 days left for a refill. I explained the situation, that my mom was dying and I was far from home. I SIMPLY CANNOT BELIEVE THAT THEY HAVE NO POLICY ON VACATIONS/EMERGENCIES. NO COMPASSION HERE. THIS WAS VERY IMPORTANT HEART MEDICATION THAT I COULD NOT GO WITHOUT. I ENDED UP RUNNING OUT AND GOING INTO ATRIAL FIB BECAUSE OF LACK OF MEDICINE.

Tim H

Premera and their subsidiaries have charged us a total of five times for two people in a single month. Technically they charged us twice when we switched then when we called to correct it they charged us again. Tried to call their customer service again to correct it but they kept me on hold for over an hour until their service line was no longer open. Nice to see they have your back.

Dale Corner

I would give it less. Premera health refuses to hire decent staff in any sense or meaning of the words. They have allowed 11 million customer records to be taken from their servers and sold to the highest bidders. They are so inept that you could find better health care in a mental ward. If you take them as your provider, I promise you, you will live to regret it for an eternity.

Zheng Ziyi

Permera Blue Cross totally sucks! Call them 6 times and all customer services gave me different answer. They talked some bullshit for one hour and said they will research it and get back to me in 5 days. Then I got another chunk of bullshit after 5 days. Back and forth three times! They are hiring idiot and totally do not know what they are doing!

kathryn krueger

This is the worst customer service I have experienced. I was on hold for an hour, and finally spoke to someone who told me to send in my payment, which I did immediately. They cancelled my plan the next week. On hold for an hour and 1/2 to talk to someone to try to get my healthcare plan reinstated.

Richard Martin

Thee website is the absolute worst. I have never had such a hard time trying to give someone my money. Every single month I have to reset my password to try to gain access. I have had to change it several times within minutes trying to get their system to work correctly.

Phil Bowden

just waited on hold for 20 minutes, operator answered, connected me to the appropriate department, waited on hold for another 15 minutes, operator answered ...then I was cut off 5 seconds later. Really?????

Adam Bernbaum

Premera Blue Cross provides a tedious and opaque process of health care provision. Finding medical care after moving has been a genuinely and sincerely irritating experience.

Benjamin Duran

I have premera through my job at a local healthcare provider. Somehow premera didnt cover me when I had to have surgery at my employer. How does that work? Premera is awful.

Sir B

By far the worst insurance co. They accidentally cancelled my insurance and they have been "fixing it" for 2 weeks. Told me not to worry LOL.

Debra Daniels-Zeller

Premara Blue Cros Gold Plan on the Healthplan Finder only allows for 14 days of inhome Hospice. How is that affordable healthcare????

Jacob Hecker

Insurance for my health? Too bad I have a heart attack every time I get a bill and claim denial.

Ron Peltier

I am extremely angry with Premera for carelessly allowing my personal information to be stolen.

Frank Wendling

Subscribe to Premera Blue Cross; Have your personal & financial information stolen.

naomi chambers

I have had primera for over a year. No complaints what so ever.