Category: | Insurance Agency |
Address: | 6525 Gunpark Dr Ste 360, Boulder, CO 80301 |
Phone: | +1 303-530-3444 |
Site: | agent.amfam.com |
Rating: | 4.9 |
Working: | 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM Closed Closed |
PA
Paul Cheng
Incapable of handling flood insurance issues during Boulder County flood. Ella Washington was not capable of articulating where she could and could not help with flood issues. When pressed to help, staff was rude and denied service. They forgot who the customer is. Flood insurance handling is somewhat of a gray area between FEMA and the selling agent. Ella Washington agency was not prepared to handle relationship between agency and FEMA.
TA
Tami Giles
Every time I call the office I am greeted in the most kind and professional way. Everyone in the office is so great to talk to and genuinely care about your personal circumstances and are more than happy to help you come up with the most appropriate policies for your situation. I have been a client for over 20 years and have referred many people to them. I plan to stay with them until Ella retires! :-)
LI
Lindsey Martinez
Always a pleasure doing business with American Family Insurance. I have been a customer to them for several years now and definitely feel I can trust them. They have always taken care of my needs. They are quick to respond whenever I need anything, and have always provided me with excellent Customer Service. I will continue to be a loyal customer to American Family Insurance.
ED
Edward Young
Best insurance agent i think I have ever had there go that extra mile to make sure your happy and do a very good job explaining the coverage to you they do not try to sell u something that u dont need they treat u like a human being not just another number and Ella Washington did not ask me to write this if she wasnt a good agent i would say so I give her 10 stars
KE
kenneth coon
I absolutely love the quotes I receive today and In fast timely manner with no hassle of being on the phone for a few hrs. once the quotes were done great communication and ended up saving $350 a year on my home insurance in Saving $600 a year on my auto and ATV insurance unbelievable experience could not be happier. Great team Thank you again
EL
Elise Berlin
Ella has been my agent for years. Along with her sister and the excellent staff I have been more than pleased. They do everything they can to help me get my best prices and look after my best interest. I highly recommend this office.
CA
Cari Cook
We love Ella and her staff. We had to transfer to her because our old agent was doing a terrible job. Ella has made sure we have the right coverage for our policies and there is always someone to answer questions if you call.
HE
Heather Melchior
I have been with AMFAM for around 10 years now. I know that whenever I need them, that they are there. I have my cars, house & life insurance with them and feel secure with my choice as having them as an insurance company!
ME
Melissa Keithly
Ella and her staff have consistently provided top notch service to our HOA clients. From coverage to claims, they have gone above and beyond. Professional, honest and knowledgeable! I would highly recommend Ella!
JU
Justin Snow
Ella Washington Agency has been handling my Boulder Tile Pro LLC, construction liability policy for several years now. The rates are great and I have received excellent service every time I have needed it.
AM
Amy Wells
Great company and always gets us a great deal! We have been with them for over 8 years and have really enjoyed the experience. They are honest and always willing to help when I have called.
LU
Lucia Gartrell
Ella Washington agency is the best around. We insure everything with them. She will bend over backwards to help you in all your insurance needs. Seriously the best!!!
ME
Melissa Chavez
My family has been with Ella for about 20 years. They always provide the best customer service and do their best to save us money.
JU
Julia Heck
Ella Washingtons agency is the absolute best, top of the line insurance agency there is out there!! Wish I could give 10 stars!!!
MA
Matthew Maske
Excellent service on recent claim. Helpful in all aspects of insurance needs. Highly recommend.
MI
Michael Roberts Jr
Incredibly friendly staff offers help whenever needed. Always a pleasure working with this team.
TR
Traci Aquista
Ella and her staff are always so helpful and professional. By far the best agency.
MA
Mark Karpowich
The personalized service that Ella and her team bring to our family is priceless!
JE
Jennifer Reimer
Margie was great to work with and very responsive. Great service!
DA
David Stubbs
Great communication and they absolutely care! Thanks!!
MI
Mike Wilson
Always excellent service.