Allstate Insurance Agent: Catherine Davis

Category:	Insurance Agency
Address:	400 McCaslin Blvd Ste 200, Superior, CO 80027
Phone:	+1 303-665-0585
Site:	agents.allstate.com
Rating:	4.4
Working:	8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM Closed Closed

Location

Photos 66

Reviews 12

L Yecke

Allstate wrote a homeowners policy for my parents in 2004. Since then my mother has moved in with me and when I looked at the bill in Feb. 2016 I noticed the payment was high. After a little investigating I found out the policy was written as a single family dwelling instead of a manufactured home policy. I called Allstate immediately and spoke to Michelle to inform them of the error. Michelle said she would look into it and get back to me. I informed Michelle she could verify the information on the Weld County Web site. After playing phone tag several times, I received a voice mail from Michelle on March 28th saying they were going to re-write the policy. I asked for a refund of what was overcharged and her reply was, they could not backdate the policy or issue a refund. I asked to speak to corporate and they said they didn’t have the number someone would call me. I received a call from corporate and they were aware of the error. They said it’s the customer’s responsibility to review the policy every year. I noticed the error and reported it right away. I’m sorry your agent wrote the policy incorrectly! What about the agent’s responsibility and level of customer service from the agency? Since the policy has been amended and re-written her payment is now half of what she has paid for the last 12 years. So all the money Allstate was overpaid they get to keep plus the commission. Wow, Great Customer Service from Allstate…Are you really in good hands? Try American Family in Louisville they have Awesome customer service and rates. Also, if you have had issues with this agency I would put in a complaint with the Insurance Commissioner’s Office.

Marica Follett

Terrible experience. They made many errors on our account, and I had to call multiple times to fix it. In addition, after completing a maSsive renovation on our house, they refused to insure it for more with out getting invoices from the plumbers, electricians, and general contractor, as well as copies of the building permits. Went to another insurer,WHO gave as a better rate and upgraded the coverage. Never got to speak to Ms. Davis, instead spoke with uninformed surrogates. Had this agency for 15 years and regret every cent we paid them. GO FIND SOMEONE ELSE TO USE FOR YOUR INSURANCEi

Roger Walker

Catherine has assembled a great team. There is always someone there to answer a question or provide information. Its nice to have a personal relationship with a local insurance agent rather than being connected to a call center somewhere. I am confident to send my real estate clients to Catherine and trust that they will be well taken care of. Many have thanked me for recommending Catherine and her team and they are pleased with the service and competitive rates that they are offered. Thank you for your many years of loyal service and keep up the good work!

Dawn Meyers

Ben and Michelle are our agents and had a chance to talk with both today. Their knowledge and expertise are definitely appreciated! Ben was thorough with our policy review and Michelle went into depth with a review on my homeowners flood options and Mortgage Protection options. I have been with Catherine Davis’ agency since 2008- it’s not about the cheapest insurance but the service and options we have that keeps us with Allstate.

Cynthia Banks

We have worked with Catherine Davis and her agency for many years. They are incredibly attentive with new policy needs as well as any needed claims. They are local and friendly and they invest in the families in our area. They get our highest rating!

Amber Richmond

We were involved in a bad accident last summer and so appreciated the help that the staff provided us! Michele walked us through our Med Pay claim and helped us along with processing our car estimate and eventually replacement!

Grant Nelson

I have always received respect and professionalism from the Catherine Davis Allstate Team, and have always had my questions answered and found resolve to any matter that I had. They are absolutely amazing!

Art Reisman

Always there to help, responses on weekends and holidays. Much much better than my previous experience with Farmers

Helene Meyer

Catherine and her team are wonderful. They are easy to work with, very attentive and available if you need them!

David Heese

Catherine and her team are incredible. I could not be happier!

bigboyramon

Great Team & Great Service.

Lora Covington

Great customer service!