Federal Way Auto License Agency

Category:	Department of Motor Vehicles
Address:	1320 S 324th St Suite 802, Federal Way, WA 98003
Phone:	+1 253-874-8375
Site:	fwtabs.com
Rating:	1.9
Working:	8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–1PM Closed

Location

Photos 10

Reviews 43

Bud Brock Bud Brock

If you are buying on the internet have it mailed. Went here, only two other clients waiting. the internet pick-up window was open and there is a bell to ring. Well I rang the bell and waited five minutes and no one showed, so meanwhile the other windows are empty and doing nothing. I went to the waiting line for the next available clerk. guess what no one was at any of the windows. finally a young lady showed up and asked if she could help. I gave her my receipt and she immediately gets huffy and says I should go to the internet window. I told her that I had but no-one showed. She said I should have rung the bell, I told her I did. She threw my papers to me and told me next time go the internet window. With so many good people out there looking for jobs, why do they hire rude and lazy people?

Panen USA

Good convenient location for being the only one in Federal Way. The person who help me was fast and courteous. However, the reason For 3 star review is because, the customer service lady beside her was so rude to her customer who she was helping with. That guy was just trying to pay with cash and she didnt have any change for it, and the guy told her, that he could pay with card. Then she started talking sh@$t in front of this guy to my customer service lady. That was just unacceptable as a customer service person!

Taylor Goormastic

Literally one of the slowest DMVs i have every been to. And there number system is a joke. You get to you initial two counters quickly and then they go through everysingle number again from 100-300 before you can actually get your paperwork processed. I got there at 11 and waited for my number to be called for over 3 and a half hours. There were people that were there before me still waiting when i was called. Will definitely go to a different DMV next time I need to do anything again.

Adriane Goodwin

We have used Federal Way Auto licensing for several years. We are very happy with their customer service. Something to note, Saturdays are very busy, so bring your patience or order your tabs online so you just have to walk up to the online window and make sure to ring the bell! They come to the window right away! We usually pick tabs up during the week and the wait times are not very long. We will continue to use them! Thank you.

Andrew Barrios

Clerks are rude and messed up my address for my tabs forcing me to visit this hell hole in person. When asked to speak to the manager the clerk who barely could understand I was hung up on. Definitely going to have my tabs mailed to the kent licensing agency in the future. If i could leave negative stars I would. They need new workers and better management there very sad.

Lisa Stuverud

No handicapped parking at entrance, unorganized line with no "take a number" service unless you are getting a title, no accommodations for disabled people unless you bring an extra person to hold your place in line, SLOW and limited staff and No public restrooms...really ??? Left the building...going to Fife.

Katherine Rupert

I was in here yesterday and the woman did not give me back my ID. I had to come in today and take a number or get in line to get it. I waited over an hour. Plus this place looks seriously ghetto. Grunge-a-roo...yuck...the one in Tacoma on 12th was always so fast and friendly...and much nicer too...

Gretchen Killeen

Not bad, if you need tabs. Title is a pain. Two dealership title officers, two for individuals. Been in there, where dealership title offers had no one at their counters. Individuals had to wait for the other counts to open up.....no cross service. Paying an additional fee to sit and wait.....

Danielle Novak-Smithson

I was in the this office the other day to pick up my tabs. Lucky for me I went online to order them, so it was really easy to come right up to the "internet window" and ring the bell. A nice lady asked me for my drivers license and then handed me my tabs, easy as pie!

Paul Rusev

Very rude service... Had me go and do an emissions test FOR NO REASON AT ALL ... so i went down to fife and guess what ... way cheaper and I was told I did NOT need an emissions test on my vehicle ....so just save yourself the trouble and go down to fife......

Tammy Marshall

HORRIBLE!! Rude and incompetent from the girl behind the window on up to the snotty manager Jan. Spare yourself the headache and wait for hours at DMV. Oh, and thank you for keeping the lobby freezing cold for your customers!

Jesus Torres

Most unfriendly people they dont want to do their job or help you and thay are sooooooooo slow this are the people that should get fired and whats worst is that we pay the salary, i never going back again

Jhermaine Vee

This place sucks ! I was in line for half an hour , once they called my number they said I was in the wrong line. Signs were not clear . When I went there was only 1 person working . Slow as hell!

Ryan LaVergne

This faculty is staffed poorly. The second time I have been here and the last. The average wait time is over 20 minutes and that is the Express Window.

Alex Sorochuk

Wasted over an hour in line to transfer a title yet one more time they told me I have something wrong with my papers. Extremely slow and not helpful

cam e

Wish I could leave -5 stars, workers act like u bothering them even though we paying some outrageous prices. Fife licensing is 100%better

Jeff Berard

Slow and in organized. Fife office has it wired. I should have gotten out of line and driven to Fife. I would have been better off.

Peter M

Waited in the "express line" for over 2 hours to get a 3 day trip permit... The people behind the counter are absolutely brain dead.

James Goodgion

Slow slow slow. Only 4 other people in there and waited 45 minutes. They even asked the customer in front of me to do math for her!

Lauren Bencini

I called several different numbers and was NEVER transferred to a live person. I cannot believe how horribly run this place is.

Gabe Duma

Fast if you let them help you and not scream at them got me out 10 mins while other screaming lady took 40 mins apparently

Peter D M Loveland

Have not tried new, location, but it is a very packed parking lot, may have to renew online next time tabs are due.

Jacqueline Washington

The people at this agency are so rude and very unprofessional! My pet Chihuahua can do a much better job!

Domingo Sandoval

I was in and out in 10 minutes. Renewed my car tabs no problem. Employees were respectful and curious.

Layun Flores

Without a fucking shit assholes

Fernando Ramirez

They act like they doing you a favor but in a rude way... auburn is better service for sure

Ash Haldane

First person I talked to cut me off. Second was able to help but was curt.

Maya Ramirez

If is a contest about the worst customer service they will get #1 for sure

Jordon Rivers

So incompetent staff.I guess they just pay them minimum wage.

Bugzy Lindsey

Stupid non customer service having bitches ....just lazy mfs

Matthew Winer

Been waiting 40 min. 1 window open 5 workers. 10 customers

Sinteki BlackCrow

Slow people. Only 4 people working out of 8 windows.

Pintu Thakor

I went there with my wife staff so nice and helpful

Luke Kim

Feel sorry for people who have go to this place.

Ivan Kiforishin

Wait Is Extremely long. Staff is slow

Andy M

Very very low !! Bad bad office

Miro Kon

Service is unacceptable !!!!

Heather Knapp

Very friendly and efficient.

Kala Swenson

Very helpful, fast service!

All Ball

No bad experiences yet.....

Heather Feller

Totally rude every time!

Jazmin Lop

Less than 5 minutes!

Ryan McCord

As bad as advertised.

Federal Way Auto License Agency

Location

Photos 10

Reviews 43

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