Category: | Auto Insurance Agency |
Address: | 6809 Patterson Ave, Richmond, VA 23226 |
Phone: | +1 804-282-7022 |
Site: | bit.ly |
Rating: | 5 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed |
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Gil Seigler
Ric and his company are truly what they advocate - Good neighbors who are there to stand by you. Ric has handled several losses over many years with our family (auto damage, hurricane damage to our home, and even surprisingly significant damage to our car by a mouse!) In EVERY crisis, he and SFI responded professionally, fairly, and quickly to settle our claim with knowledgeable and friendly folks, always hassle free. He did not just give us a number to call and pass us off into a corporate maze, he always stayed with us through the process and made it simple - followed up to insure all went well - even how to catch those pesky damaging rodents. Great company - great agent!
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A Private User
Ric has been a reliable advisor since we moved to Virginia over ten years ago. Recently when our grandson turned 16 and it was time to turn him loose on the roads. We visited Ric and he spent a great deal of valuable time impressing our grandson with the importance of practicing safe driving techniques and accepting responsiblitiy for his actions. Beleive it or not the grandson really appreciated the time and has been a responsible driver. On another note, I had a major accidents back in 2003 and 2007, State Farm and Rick came through wonderfully in a time of need. Keep up the great work Ric.
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John Esposito
The most knowledgeable insurance agent I ever dealt with. I have been with Ric Bergstrom for almost 20 years and he and State Farm have come thru for me in every situation I had to deal with in the last two decades; from a new roof on my house because of a hail storm to teenage daughters having their share of car accidents. But the key word is here is that he is an expert at what it does. John
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A Private User
This agency is the best. Forget computer generated response systems and long wait times, the Bergstrom agency operates on the old fashioned principles, especially CUSTOMER SERVICE. Time and time again I have received accurate and invaluable insurance advice from Ric and his team of experts. Forget about a gecko, intelligent humans are the best for your insurance needs...
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A Private User
I continue to hold my insurance with Ric because he is incredibly available and responsive. If you call or e-mail his office you will have a personal response from him within the business day. I would recommend him to any of my friends / family and look forward to doing business with him for years to come.
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MH W
Ric and his professional staff have been nothing less than spectacular to deal with. They have been exceptionally professional and knowledgeable, and dealing with them has been a pleasure. With Ric and staff in control of my insurance issues, insurance is one less thing I have to worry about.
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Karen Lebo
Ric has been my agent for well over 15 years. Every experience with Ric and his staff have been terrific, whether due to a filed claim or advice on adding cars to my policy. Ric is very knowledgeable. He provides practical, no-nonsense advice. I trust Ric and recommend him.
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A Private User
Ric is a fantastic agent. He and his team are responsive and provide excellent service. I have been a customer for over 5 years now and would never move to another agent. It is all about great rates and customer service. I would recommend the Bergstrom agency. Thanks.
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A Private User
Ric and his team make insurance easy; most of the time I can just email Ric and/or his team and I receive an effective response within the day. Excellent service in every way - makes the insurance process painless! I would highly recommend the Bergstrom team!
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April Rodgers
I have been with Ric for about four years now and he is AWESOME! He is always willing to help and checks in with me regularly. I highly recommend Ric and Statefarm!.
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Andrew Craft
Ric and his team have always been quick to respond to all questions and requests, whether a change in address or managing car repairs after interacting with a deer.
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Alysha Hickman
I had a great 2 year experience with Ric and State Farm Insurance! If I did not move out state, I would still be with them.
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Emily Aycrigg
Ric and his team are fantastic! Margaret was always so helpful every time I called, always willing to go above and beyond.
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Mike Harrelson
Prompt, friendly, and professional. Thanks Ric and Margaret.
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Mary Carbonneau
Wonderful representative of State Farm insurance.