Category: | Chimney Sweep |
Address: | Randolph, VT |
Phone: | +1 802-728-3900 |
Site: | chimneysaversvt.com |
Rating: | 4.9 |
Working: | 8AM–4PM 8AM–4PM 8AM–4PM 8AM–4PM 8AM–4PM Closed Closed |
MI
Michael Claudon
The experience has, on balance been super positive, but there have been hiccups. These guys worked their tails off and more, and the final product is well above excellent. But .... Insufficient attention to dust control required that I spend a full week vacuuming and washing the walls, ceiling, all of the furniture, and worst of all, every piece of our substantial collection of paintings, antique clocks, coffee grinders and Persian carpets; and on and on and on. At the end of the day, I simply could not clean the walls and ceilings in our family and formal living room sufficiently - they are gray rather than antique white, so must empty both rooms so I can paint the ceilings in both rooms, the walls in the family room, and try to find something that will clean the curtains and wallpaper in the formal living room. Fortunately I have the experience and skills that allowed me to remove, tear down and clean the movements and cases of about a dozen early American clocks. Then there is the smoke pipe left outdoors that I must recycle, when we assured that all waste would be taken away. The bottom line is that I am conflicted as hell writing this review. Fran and his team could not have been more skilled, patient with my wife and myself, and thorough. They even slapped some roof coating onto our standing seam steel roof where rust had begun downhill from the chimneys. But they should have tented the fireplace and wood stove openings where they had to grind material away, which produce black clouds of soot and heaven knows what else, which then covered every surface in two rooms. Yes, I would hire them again in a heart beet, but we would absolutely have a very detailed conversation around dust and debris control ahead of time.
JO
John Burke
We built our home in Vermont about 15 years ago and after many Vermont seasons the chimney and roof were starting to display wear and tear. The recommendation was to get the chimney re pointed before the roof was done. I have been in the construction industry for many years and can say unequivocally business is built on your reputation through strong referrals. I used some of my industry contacts and some other referrals and all led to Chimney Savers. The choice was easy. Since we were not home when the work was being conducted we had to have trust in the company and Chimney Savers never disappointed. Everyone we dealt with were professional from the inspection to the completion, they also left the site in great shape, always a sign of true craftsman. We will absolutely use them again for the maintenance and continued upkeep of our Chimney. Great Job!! Special thanks to Paul Bianco, your handling of this service and followup was excellent. Thank you very much. John Burke
MA
Mark Ellis
Chimney Savers picked up our new soap stone stove at the Woodstock Stove factory, delivered it to our house, removed our old circa 1987 Hearthstone Stove, and installed the new Woodstock Stove and pipe. They did an outstanding job. We have hardwood floors in our kitchen and living room and the stoves needed to exit and enter the house through those rooms. My wife and I were very concerned about damage to the floors since we had a bad experience with a previous contractor not being careful. Frank and Josh took the extra time to lay down the necessary protection and they were very careful removing the old stove and installing the new one. They even took the time to repaint the thimble where the pipe exits the ceiling. The new stove looks great. I highly recommend this company. I plan on using them in the future for chimney cleaning.
GI
Ginny Denham
a team of 3 came to repair our chimney. They set up quickly,were very careful not to scratch our metal roof. They all knew what they were doing and worked hard and efficiently all day long. 2 of the workers had worked together for more than a few years, but even the new guy as he called himself worked very well with the other 2 and he took directions very well, but also seemed knowledgeable about what he was doing. They were careful in the house and even outside,working around my gardens. They picked up and cleaned up before they left, and asked if we were satisfied with the job. They explained what they were doing and why. We were Very satisfied with their work and would definitely recommend them. KEVIN AND ERIC AND FRAN ALL WERE EXCELLENT!
CA
Cathy Filiano
I cannot say enough about my experience with Mike, Pat and Rich who installed a 40 foot long stainless steel chimney liner for my new oil burner. Paul was timely in giving me an estimate, he called the day before to confirm, the guys were 5-10 minutes early, and did such a quick and efficient job...even on a cold morning in the snow! They made it look so easy! They were pleasant, hard working, respectful of the property and took far less time than I had anticipated. They also worked well with the oil burner guys! I would not hesitate to give them a call again...Thanks a ton guys!!!
CH
Christina Jacobs
Chimney Savers were excellent! Fair Prices. Friendly and knowledgeable staff. Reliable with their services. They responded promptly, helped us to figure out what we needed based on what we wanted, and they were wonderful at getting what we decided on installed in a timely manner. They do amazing thorough work with both the setting up and maintaining of the chimney systems. They have come back and done a fantatic job cleaining the chimney with not a mess in sight. Would very highly recommend them for your chimney services.
KR
Kristyn Dumont Achilich
Paul, Jeff and Josh were helpful, informative and trustworthy from the start. Paul took a look at our whole house to evaluate the best position for our new Hearthstone stove before giving us an estimate. He respond to a few emails that helped us better understand our purchase and use of the stove. Jeff and Josh were skilled and efficient installers that left the house clean and tidy. We would recommend them to anyone looking to install a stove or chimney and will call them when we need ours swept! Many thanks.
KE
Ken Vandermark
I asked Paul to take down an old, no longer used, chimney and repair the other. He easily convinced me the other was in very bad shape, so he should replace it. I certainly had to agree. He and his crew were very efficient, very professional, and very timely in the work, and easily showed me that all they did was necessary. All inside work was done with absolutely no dirt or damage. Gene did a great job on the interior brickwork. A very professional job at a fair price. I would hire them again.
BL
Blake McKnight
Chimney Savers has been fantastic to work with. They have installed a chimney liner and altered the piping of a wood stove to meet insurance requirements, and their work has been excellent. They have responded to my email and phone communication quickly, and they have gone above and beyond what was required for a job, including helping me fill out insurance forms and take measurements. They would be my first choice to do any kind of chimney work, and I hope to work with them again in the future.
BR
Brian Degnan
I needed my chimneys restored in my victorian house. While we were at it, we added some extra flues and brought the whole 120 year-old system into the modern era while keeping the feel of the old chimneys and connections. The guys did not only a great job of rebuilding the chimneys, they also spent time with me to understand what were the best choices for the new flues. They were also great while working with slater, and I am very pleased with the finished product.
JA
James Cutchins
We were very pleased with the service that we received from Chimney Savers. They were very accommodating with setting up a time for our appointment and their service personal were on time. Alan and Chris were very polite, knowledgeable and went out of their way to answer our questions. With their input we felt comfortable that our fireplace is safe and that modifications would not be worth the expense. We will definitely call Chimney Savers for any future work.
BR
Brian Knudson
Our experience with Chimney Savers was great 2 years in a row. I would never change. Easy to make an appointment. Alan is very professional and leaves the area spotless!He also is a great resource for advice and he informs you of safety. Yearly information and tips keeps me aware of how important it is to be up to date on safety when you need your wood stove. Thank you Chimney Savers! I would highly recommend them to anyone needing service.
AP
April Trepto
Paul came to clean my chimney in July. I found out my liner had cracks in it. At first it scared me and Paul explained everything to me. I contacted my insurance company. And today Fran and his crew arrived to install a new liner. It was done in 3 hours. Fran explained everything to me and I was very pleased. They are professionals that I would recommend to anyone needed a chimney cleaning or repairs. I am a happy customer!!!
JO
Jodi Vilardi
Concientious, informed, up to code and friendly! I have appreciated and would recommend Chimney Savers to anyone. These guys have done a lot of awesome work for me from explaining and walking through insurance stuff, keeping my chimney up to code and ensuring safety and are incredibly professional to boot! Communication with home staff via email has been very convenient as well. Thanks you guys.. ill stay with you!
MI
Mike Goudzwaard
Chris provided an informed quote and spent as much time as needed to answer question about our chimney insert job. Chimney Savers promptly forwarded a detailed quote, outlining basic and additional services. I called several times and always reached someone (usually different people) knowledgeable. The job was scheduled within two weeks and Mike and Bob were prompt, knowledgeable, clean, and efficient. Thanks.
J
J W
These guys were terrific. I hired them to install a liner in our chimney that services our wood stove. I made the appointment several weeks ago and was contacted again days before the appointment to confirm. They showed up exactly when they said they would. They did excellent work and were very respectful of me and my home in the process. I would absolutely hire these folks again.
LA
Lawrence Nobile
Technicians arrived on time, they were very professional, explained what they were doing, and showed me what the problem was. Although it was only a temporary fix until we get the chimney relined and weather capped, they at least got heat and hot water working again in just a few hours. I would highly recommend Chimney Savers to anyone who needs chimney repair or cleaning.
AN
Andy F.
Chimney Savers installed a stainless steel liner for me. They showed up exactly when they said they would and they were efficient, courteous and highly professional. They did an excellent job and the price was fair. They even put a drop cloth down on our basement floor--all the way from the entrance to our furnace. Not the living quarters of our house--the basement!
ME
Melissa Dunn
Well they were on time even squeezed us in to a tight schedule. Unfortunately we are now left with an eye soar of a brick patch in our living room. 100 dollars was offered to "remedy" the problem. I would have rather paid the hundred and have it fixed well. Very sad to write this we have used them for cleaning our chimney for years at our last home.
SE
Sean King
I had extensive repairs and updates to my existing chimney, all handled professionally and with beautiful workmanship. The staff is knowledgable, friendly, and customer service is first rate. When my chimney cap was not what I expected, the matter was handled with quiet efficiency and no fuss. Would definitely recommend Chimney Savers.
NA
Nathalie Hebert
My experience with Chimney Savers has been excellent. The office staff is courteous and helpful. The technicians always arrive within the scheduled time, are tidy and knowledgeable. This company installed our first wood burning stove and we plan on having them install a second. I have no reservations in recommending Chimney Savers.
SE
Sean Fleming
Highly recommended. Every one of the five guys I met in working with them, including the owner, were polite and knowledgeable. Had a pellet insert and a liner pulled, and a new wood stove and insulated liner installed. Did a quality job, and am very happy with the results. Quite a contrast to the last chimney work I had done.
GI
Ginny Giles
Oliver came and cleaned out my wood stove and flue pipe today. He was friendly, polite, and knowledgable and made suggestions for safety and efficient use of my stove. He also cleaned out the catalytic converter, and left everything very neat and clean. I am very happy with your service and will definitely use it again.
DA
David Haberl
Excellent quality cleaning and installation service. Professional technicians did a very neat and clean tile liner removal, and stainless liner installation job on a steep standing seam roof mostly in the rain with a tight deadline. Definitely will be going back to them for any future needs. Thanks guys!!!
JA
Jacques Finlay
Dan did the estimate, Josh and Alan did the installation and the masonry re-pointing on our chimney. We were very impressed with the professionalism and courteousness of all three of these individuals. Josh and Alan were very thorough in cleaning up after their work was done. We highly recommend them.