Category: | Insurance Agency |
Address: | 474 N State Rd 198, Salem, UT 84653 |
Phone: | +1 801-798-0300 |
Site: | coltsampson.com |
Rating: | 4.9 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed |
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Royal Bateman
Lovely agency to help you with buying, and billing. When I got rear ended I called them..... never got to talk to my agent. "Ok i thought must be busy". Over a week later I get a voicemail. But the moment my insurance is about to run out.... BAM email, text, call, multiple warnings about how bad it will be to no re-enroll. Oh and when I ask the office staff to do ONE THING (change my mailing address) it..... never happens. I give them 2 stars because I feel like 1 star reviews are discouted. They are great at sales, and letting you know when your insurance is about to expire. "Like a good neighbor Colt Sampson will call you to upsell!" (scratch that usually an email.)
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Mitch Snow
Well, started off terrible when seeing a mistake in billing. The mistake caused by after hours phone number (no star for after hours help) Calling Colts office and speaking with Mariah turned my frown upside down and saved me lots of money. Im greatful for her customer service. I could tell she was smiling over the phone just helping me save money and correct a mistake. Go ahead, Mariah. DROP THE MIC! BOOM! Thanks, Happy Customer
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Chrystal Butterfield
Colt and his team are amazing. I live in the Salt Lake area and prefer to use their office in Payson which is more than an hour away from my home. They have saved me money as well as made some great recomendations. I am proud to suggest them to my friends and family members who are using them as well. I know that when I call their office I can always get the answer I am looking for and save sometimes more than I am expecting.
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Vandes Price
I had a great experience with State Farm insurance. Colt Sampson and his group are very personable and easy to work with. I requested a car insurance quote from them and got it within the hour. They are not like the typical high pressure salesman either. They just want to make sure you get the great price. I highly recommend them.
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Tamra Adams
Just wanted to let everyone know about the exciting new location for Colt Sampson and his associates at the State Farm Insurance Office in Spanish Fork! Everyone there is warm, friendly and ready to help with any insurance questions or needs. Conveniently located and a one stop shop for all types of insurance. Call them today!
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Esther Shepherd
Every time I call they are the nicest people ever! Everything I call about is done in a timely manner and I love how they treat me like family! Best rates, great service and I absolutely love how they take part of the community!! I highly recommend Colt Samson and his amazing office for your insurance needs!!
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Noah Evans
Mr. Sampson was reliable and trust worthly, he always answered my phone calls and emails within a 24 hour period. Every encounter I have had with Mr. Sampson, he was smiling and straight forward. I truly felt he gave me the best possible deals, and cared about my satisfaction as a customer.
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Ruby Camacho
Had a GREAT experience working with Colt Sampson and staff. Being the first time in a crash I had no clue how things worked so their expertise, and the sense they truly were working to get us the best, was invaluable while trying to solve a difficult situation. Would recommend them 100%!!
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Monica Potter
I had previously rated 1 star for lack of customer service but the owner Colt personally called me and took care of my issue. I really appreciate this specially coming from the owner and wish all his employees would implement the same level of attention towards customers. Thank you Colt!
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Kimra Ross
This office has been great to work with! When I switched my auto insurance over to State Farm they were able to get me a better rate with higher coverage. Kevin thoroughly explained my plan and has answered every question I have had. Highly recommend using them!
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Kaylee majers cabrera
Awesome customer service, got in a car wreck and the agent stayed on the phone with the other company and I while we settled fault and plans for repair. I am very pleased to be their customer. I just switched from Farmers and it was the best decision I did!!!
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Tyler Byron
My interactions with Colt were nothing but positive! He is an enthusiastic State Farm agent with his customers satisfaction always on his mind. If you are in need of a positive experience while changing insurance than Colt is the man to go see.
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Jaime Porras
The best service and very good treatment that gives all office staff 100% recommended.
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Scott Walters
Colt took the time to sit down with me and my family to help us figure out the best options. They were great. They also were very responsive to a referral we sent them. Thanks Colt Sampson and State Farm.
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Taralyn Smith
As a young person, I am always appreciative of businesses that treat me with respect instead of talking down to me. The staff is friendly and efficient, I would recommend them to any of my friends.
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Brent Wall
Colt and his team are the best. I have been with Colt for over 3 year and he has delivered outstanding customer service and truly cares about my well being and make sure that I have every I need.
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Sarah Buhler
We have enjoyed our experience with Colt and his team. It is always so easy to communicate our needs with them. And Colt goes out of his way to do so many great services in the community as well!
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Dillon Manwaring
Always there to help with questions about coverage and my rate. Quick responses and helpful agents. They have helped make sure I get the lowest rate, and keep in touch like they should.
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Matt Barber
Hardest working agent in the State! Love working with Colt and his honesty and integrity show in everything he does. He is always working for his clients and he has a great team.
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Jeanna Brough
We switch our insurance to Colt because he was able to give us a huge discount. But since we have switched, we have had nothing but great interactions with his office!
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Brittley Eldredge
The staff here is very friendly and makes you feel like part of their family. I would recommend this agency to anyone looking for a quality insurance experience.
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Toy Itup
Absolutely the best agent I have ever had. So easy to work with and actually cares. Thanks for all the hard work guys, and making my life a lot less stressful!!
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Francisco Quezada
We have been very pleased with how Colt Sampson and his office has worked with us to get us the best price for insuring our home and autos through State Farm!
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Andy Merkley
Very helpful employees! I feel like I have a personal relationship with them, and I know they have my back. Would definitely recommend to everyone!
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Robert Dollar
So excited to work with Colt for my insurance. Great service and can tell that he genuinely cares and wants to give his customers the best.
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Emily Quezada
Colt and his team are always ready to go above and beyond what is absolutely necessary to answer your questions and solve your problems!
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Brendan Holmes
Colt is a great agent, and always gives you a fair price. Plus he will help you move, change a flat tire or anything else you may need.
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Julie Wilcox
We are impressed with the great way that Colt Sampson gives back to the community. We are happy to have the company in Salem. Welcome!
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steven morty
I always do everything over the phone always quick and easy. Always answering questions for me and they talk to you by your name.
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Nicolas Cruz
I am disappointed with those agents who are not interested in their work and I call you not answer but if you are ready to charge
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Grant Duff
Amazing man with a fantastic agency. Will go out of his way to take care of you and make sure your needs are met.
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Stacie Brown
Colt has always been great to work with. He is friendly and courteous and always willing to help with anything.
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angel adams
Absolutely wonderful!!! My first time time getting auto insurance and recommend colt Sampson and his team.
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Kimberly Gammell
They are very friendly! Already with another state farm agency, but thinking on switching to these guys
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Matthew Chesnut
These guys are awesome! I really appreciate how willing they are you help me out with everything!
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Patino Hidalgo
Very good service. Professional
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Jared Maruji
State Farm is a great company and all my interactions with Colt have been nothing but positive!
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Laura Wooten
Extremely helpful staff! Great customer service. They always know my name whenever I call.
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Mariah Hamilton
Colt is an incredible agent, that provides an easy insurance experience with great prices.
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Karina Alvarado
Super Nice staff and help me Lot with my policy, thnks a lot you guys are awesome
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Emily Beattie
Colt and his team and so accommodating and always so helpful and friendly.
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Eric Slaugh
Great company, great people! I definitely recommend doing business here!
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Tyler Goudy
Well put together. Great and polite people. Great people to work with.
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Bryce Turpin
Great insurance company! Good to see them set up in Salem!
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Brianne Tinoco
Thanks for the free BBQ look forward to getting a quote!
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Tana Bagley
Great customer service! They are always happy to help!
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Octavioo Mendoza
buenisima
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john christiansen
Honest and hard-working, I trust Colt and his agency.
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Kacey Tingey
Great service. I have been well taken care of too.
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Misty Paxman
Great day at the parade and awesome BBQ. Thank you
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Jared Beal
Very nice bunch of guys and they are very helpful
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Patricia Sio
They are very helpful and FAST! Thank you Kevin!
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Anshul Sharma
Great service! Very helpful and friendly people!
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Christopher Marble
Colt is awesome. Great member of the community.
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Jacob Evans
Has helped our family for years great service!!
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Adelay Duffin
Everyone is super helpful and very friendly
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Sarah
Super helpful and nice. Not pushy at all.
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Bridgett Cook
Everyone is very friendly and personable!
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Miriam Steele
Fun, energetic and very caring office!
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Melissa Nielsen
Great insurance! Love State Farm!
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Jeff Taylor
Always great service!!!
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cambria Andersen
Great guys!