Heber Park City Appliance

Category:	Appliance Repair Service
Address:	Heber City, UT
Phone:	+1 435-200-4081
Site:	parkcityapplianceservices.com
Rating:	3.1
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 9AM–2PM Closed

Location

Photos 8

Reviews 14

Trevor Hebditch

Same experience as everyone else with a washer repair - VERY BAD The sale probable are of course, but the after service motives are NOT customer focused at all. A very young repair person arrived and immediate stated that he could only run the washer empty, thus he could not assess the real issue of a grinding noise throughout a loaded cycle. He proclaimed after several calls to others that a) it was the motor, b ) it was functioning c) it could be run for some time without issue, not even considering risk or loud noise issue. Without EVER looking at the reported issue! Maybe the repair person was right in his assessment, but the customer approach was not at all, thus no confidence and no repair. Buy a new machine was the outcome! My father worked as a repair man and then a service center manager and when I was younger I worked as a junior repair person on white goods, and our customers would NEVER have been allowed us get away with this. I support local business but not when it is just plain bad.

Angie Hubbard

I was pleasantly surprised by the variety of appliances and furniture they had!! My washer went out and they were quick to get a repairman to my home to look at it. After we discovered my washer wasn’t worth fixing I went to Heber Appliance to pick out a new one. They deducted the cost of my service call off my new set. I am competitive shopper, so I was surprised after all my shopping around that they were the best priced and they are local!! They delivered my new washer and dryer and set it up. We are so lucky to have this store in Heber. I will definitely be back!!

Jake Kuntz

I called them once and they thought they fixed it by resetting it. Called a second time which then they said they needed parts. Now im calling just to see if clearing the hoses will work. Each time they reschedule me a week and a half later! Im going over a month now without a washer. 2 visits already totalling only 15 minutes. This is ridiculous. 100$ dollars up front and then a month of waiting and for what? If you are in park city please go through salt lake. Save yourself the trouble.

Peter Sorensen

My family has used Heber Park City Appliance for many years. We have purchased a refrigerator, dishwasher, washer, dryer, and water softener from this reputable local vendor. We have had a great experience with the company. Whenever we have had a problem with an appliance, the repair person who responded was polite, knowledgeable, and performed needed repairs to our satisfaction. I recommend Heber Park City Appliance to anyone needing new appliances or needing an appliance repair.

Michelle Reichert

Lengthy repair time and overpriced. Washer unit had new minor damage to the outside and loose screws that had not been tightened when I picked up the machine. Charged $40 just to "look" at the unit and that was a separate charge that was not applied to the repair. Employees were full of excuses and defensive when I expressed my concerns. Save your time and money and take your appliances down to the valley.

Lynn Adams

We have always been treated fairly and professionally. We had a nearly new GE washer that turned out to be a true lemon and un-fixable. Heber Appliance really went above and beyond to get us into a different brand washer with a minimum of cost. They really helped in a way that GE would not do.

jess ivie

Great experience in and done in 20 minutes. I phoned ahead to ask if they would call me at the front door so I could put my dogs up before they came in, of course it had to be raining but they waited all the same. Thanks guy!!!

backwardsrun

oven and washer were both broken. He got both up and running and had to order a part LG parts came from east coast somewhere but came in 3 days now both are running .

Rachel Howard

Beyond impressed with the customer service. Thank you for the quick service, and the fantastic follow up. Will be a forever customer!

Derrick Hendrickson

Great family business, locally owned and operated for over 30 years. We are proud to be apart of this community.

Benjamin Brian Jenkins

Competitive prices on appliances and furniture. Great small town family owned buisness.

Samm Robins

Excellent service with a uniquely helpful staff. I will be back.

Jason p

There mark up on there parts is VERY high!

Kristopher Madsen

Excellent sales and service team