Category: | Insurance Agency |
Address: | 924 N Pleasantburg Dr, Greenville, SC 29607 |
Phone: | +1 864-404-4220 |
Site: | locator.carolinas.aaa.com |
Rating: | 3.6 |
Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 8AM–4PM Closed |
CA
Carolyn Cordeiro
This is an update to my original review. I they may have given me a fair deal on my oil change and belt change, however, they told me I needed transmission cooling lines and it would cost $300.00. I said no because I did not have that kind of money to spend. A couple of days later A friend had me take it to a transmission place to see what they would say. They told me it was only the fittings that I needed. The total job cost under $100.00. AAA Auto is a ripoff, they will try to get money out of anyone. Also want to add that my change oil light stays on for a long time after I start my care each time. This was not happening before the oil change. Original-(Great service, they did everything possible to make sure I had a good deal. All kind and attentive and took great care of me. Definitely will be back next time I need car repairs. Lee went out of his way to help me out and Bill was great too.)
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Troy Garrett
Being from North Carolina, my family and I were down in Greenville for a day, our car broke down and the tow truck driver took it here. All they did was replaced the top dead center sensor and charged a "fair" price of 526, which included 109 for a diagnostic test, a service which is free at many auto parts stores. The parts cost was $100 and the job was 2.5 hours. After all that, they did not even replace the valve cover gasket, which is as any one who knows anything about vehicles knows, is very poor workmanship. Furthermore, the staff were rude and had no explanation for the charges and with out a doubt took advantage of our family during a time of crisis. I would sooner abandon my car on the side of the road then take it to this shop again.
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Don Hazle
AAA Car Care Center on Pleasantburg Drive in Greenville, SC has maintained my car for four years now. The car, a 2001 Mercury Sable, was in fair shape when I first brought it in to be serviced. Now the car is in excellent shape thanks to AAA Care Car Center. I feel they are honest and will try to help you keep your car as long as possible. The staff has been more than accommodating in helping me maintain my car. I would recommend this shop to anyone. Thank you, to the entire shop and staff.
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Paul Fennell
This is one of the worst possible places to get your car fixed. They charged an insane amount of money to "fix" something and made it worse. This is like an internet troll in real life. How they can be certified for anything, let alone to fix cars is beyond me. If you have to bring your car here I recommend running away to a place that knows the difference between a wrench and their own body orifices. It is laughable they have the gall to advertise they can fix a car.
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A Private User
I had to have my vehicle towed by AAA and they recommended their Care Car Center. The estimate I received was hundreds of dollars (45%) higher than the next estimate. I had to pay to have it towed again but still saved hundreds. When I called back their service manager said their estimate mistakenly had doubled the labor charge. Perhaps this was a mistake on their part but let the buyer beware.
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Tonya Mashburn
My trip to AAA was wonderful. My car had starting and alignment issues. They explained exactly what they were doing and inspected in a reasonable amount of time to be accurate and considerate of me. They took me home and picked me up when done. They also have great prices. Thank you Lee Griffin for your advice and care. I highly recommend this AAA.
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Rebekah Brightbill-Dasari
We were travelling and had to have some sounds checked to make sure we were safe to get back on the road. Excellent, friendly staff; straightforward description of the problem; and quick resolution. If other service centers used this place as a model, car maintenance would not be so traumatic.
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randy Watson
I took my daughters car in for an alternator but got 4 calls over two days with new problems. The last being a ruined oil pan and plug but when we said we would tow the car to another garage the problem was said to have been a mistake. The employees are either crooked or incompitant
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Sarah Smith
Had car trouble while travelling from North Carolina to Florida with two large dogs. These guys were great in helping arrange a dog-friendly hotel and got the car fixed by the next morning! Saved what could have been a terrible trip - great service, friendly staff, really helpful!
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Mark Long
AAA Car Care Center took my SUV in without an appointment. They were able to diagnose, correct the problem in a few hours. The people who worked with me were professional and provided great customer service.
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Jo Masterson
When I called to make a reservation to have an oil change I was amazed that you could do the job immediately. I waited while the oil was being changed and it did not take long. The price is great, too.
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Kenta Stokes
Great service, honest, and allows the customer to make the final decisions whether or not to proceed with the recommended repairs. Highly recommend dropping your vehicle off here.
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Dr.David G.Corcoran
Very poor customer service ,excuses excessive to proceed with basic maintenence items for AAA members. I would give them a 1/2 ☆ and would not recommend,nor use them ever again.
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Jaquetta Ross
Such an awesome experience. Lee and the team took great care of me and my car. They went out of their way to give exceptional, friendly service. Will definitely be returning!!!
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Heather Wilson
The customer service at the Pleasantburg Car Care Center far surpassed my expectations. They gave me wonderful service at a great price! Thank you guys for all of your help!
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Justin Ching
Even with my oil change appointment being 1st one of the morning i waited over and hour and half to get it done
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Barbara Crowe
LEE ,was very professional kind curtious. I appreciate him and this Company because of Lee at Car Care Center.
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Lucas Colmenares
Always helpful and friendly. Got my car fixed multiple times after contacting their roadside assistance.
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Rene Klimek
Did a great job at a super price. Lee is over the Car Care dept, and is very pleasant to deal with! A+
MI
Michael Hayes
Great place to get a quick and easy oil change. I was in and out with acceptional customer service.
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Ed Rea
Helpful with my needs. Easy access and informed, attentive staff. Thankful for this AAA office.
PA
Pamela Cruz
Awesome job!!! I love how they treat their coustomers and would recommend them to everyone
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Paul Varga
Honest people. Very good service. Highly recommend. Easy to get an appointment.
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Christine Karam
I will say the customer service is wonderful but they alway over price things..
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John Zimeri
Very bad experience, what a shame they bear the AAA name! Avoid this place!
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Suresh Muthukrishnan
Nice location and really helpful service reps.
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Myrna Dayan
EXCELLENT, prompt service.
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Jeremy Likins
Great people to work with.
3
3 Monkey tree
Something is different
MI
Michaelsimpsin5770 Simpson
Good customer service