Category: | Credit Union |
Address: | 1810 Woodman Center Dr, Kettering, OH 45420 |
Phone: | +1 937-912-7000 |
Site: | wpcu.coop |
Rating: | 3.7 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–1PM Closed |
MA
Marc Banner
Wright Patt credit union is in whole a good bank. However, the Woodman branch has gotten worse and worse over the last year. Lines are to the door most days, regardless of the day. The tellers tend to disappear throughout your wait. They can not seem to make simple transactions without getting someone to help them. Many times you can go in on a Friday, and find one to two tellers. I myself have started going to the Huber branch even though I live in Kettering. If you want long lines, poor customer service, and rude management when you complain, then the woodman branch is your bank. I have seen the place packed while the manager sits at her desk brushing her teeth! Gross! I have called to the district manager more than once, as have many of the other customers I get to talk to for 45 minutes waiting to cash my check. Nothing is ever done. I only wish the main office would send someone down to pose as a customer to see what the members of that branch have to deal with daily. So unless you enjoy frustration and incompetence, stay away from the kettering branch.
A
A Private User
Convenient location, friendly service! Member of this credit union since 1984. Excellent!
TO
Tom Webster
Very nice people! Excited to help, they stay late and answer questions!
A
A Private User
it would be nice if they answered their phones when you call them
BR
Brenda Schmitt
Very friendly, professional, clean, well organized.
JA
Jaxon Williams
Courteous, helpful, fast service,
JU
Justin Alexander
A great place to bank!