Category: | Insurance Agency |
Address: | 4761 Lake Michigan Dr NW Ste E, Walker, MI 49534 |
Phone: | +1 616-453-3276 |
Site: | agentcurtis.com |
Rating: | 4.5 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed |
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Carla Sarmiento
All I can say is WORSE State Farm office in Michigan, from the front desk to Kevin Curtis the "State Farm Agent". Kevin is the most unprofessional "professional" I have ever met. When I noticed I was being charged $240 for the last 3 months after cancelling my insurance with him back in Feb. 2017 I called him to let him know what was going on, he seemed very nonchalant with no urgency in fixing my problem. Instead he blamed me because he would not see any forms filled out for cancellation of policy, I thought your office would take care of that. Not the customer. After talking to Kevin directly to cancel all of policies again more than a week ago, I learned that he has not even submitted my refund and he did not cancel all of policies with them I STILL HAVE MY HOUSE INSURANCE ACTIVE because Kevin did not cancel after I spoke and emailed him. If you want to cancel your policies with them make sure you call more than once, and you explain to them with pictures that you NO LONGER WISH TO STAY WITH THEM. This is why I am here, giving them negative reputation to avoid more victims, I also filed a complaint with their Corporate Head-Quarters and the State. Now they owe me a lot of money and are making it impossible to get MY own money back. Such a bad experience.
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Ross Stevens
Kevin is highly recommended for all your insurance needs! I have had other insurance agents and none have been as personal or attentive to our insurance needs as Kevin and his team. We have had some small and 1 very large claim, all were handled very professionally and timely with no arguments or aggravation. State farm is a great insurance company, Kevin is their best agent!
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Tom Pelham
Kevin is a fellow agent of mine; Kevin always goes above and beyond for the client and his staff is very friendly and knowledgeable. I am a big fan of Kevin and his office because they put the customer first and provide all of their clients with the amazing GOOD NEIGHBOR service that has made State Farm such a great company since 1922!
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Gideon Eising
I used this place for 2 1/2 years while I lived in Michigan. They were always ready to answer my questions and tried to get me the lowest rate. I would recommend to anyone looking for a state farm insurer to start here.
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Mark Vander Veen
Kevin and his staff are great! They always take care of me quickly and efficiently, and they have always been willing to take as much time as needed to explain all my options and answer any questions I have.
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Wesley Darling
Kevin and his office treat you like one of the family. They are responsive, professional, and very respectful. I would recommend them to anybody that is looking for insurance coverage.
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Kerri
The agents at Kevin Curtis State Farm go above and beyond for their clients. Everyone is extremely friendly and helpful!
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Matt Marsman
Always great service from Kevin and his staff. Very knowledgeable and work hard to help you when you have an issue.
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Annah Chouinard
This office truly cares about their customers. Great agent and the staff is best
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Jordan Smith
Love this office! They will go out of their way to help you in any way