Category: | Insurance Agency |
Address: | 33302 Valle Rd #200, San Juan Capistrano, CA 92675 |
Phone: | +1 949-348-7400 |
Site: | ins-solutions.com |
Rating: | 4.9 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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A Private User
I do not recommend anyone to this agency. When you have a bad experience with them,it speaks for all the representatives even though they may not all be to blame. I was a previous customer and was calling them back to get auto insurance with them when i was transfered to Jim. This guy had some nerve to tell me that my auto policy was cancelled due to non payment when it was paid in full. Besides that he said he didnt have time to look into my situation because he had another customer. I found that totally unacceptable and inappropriate. I dont see why you had to take the call if you were busy elsewhere. To top it off he was extremely rude and didnt know a thing about customer service. They definitely lost me as a customer and i STRONGLY DONT RECOMMEND anyone to this company unless you wanted to be treated like dirt. They are not the only insurance agency in orange county!!!
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A Private User
For a decade now, I have worked with Insurance Solutions. They insure my businesses - liability, errors and omissions, workers comp, group health and benefits, the list goes on... Tony runs a great professional service and is ably supported by Steve, Bryan, Theresa and a whole team of great sales and service staff. I highly recommend this agency. I am not an easy person to please, especially consistently over many years, but this Agency has done just that! At every renewal, they go to bat for me, presenting different carrier options, more coverage for same price or just better pricing or a better deal. There always is someone to handle your needs immediately and I have never had to wait long for solutions from these guys - they live up to their chosen name - Insurance Solutions.
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A Private User
Dolores has provided personalized service to me, my sons and my businesses for some 15+ years. I get to talk with a real person -- the same person year after year. Imagine that! All the new and newest technologies cannot replace actually talking with Dolores on the phone or -- get this -- talking with her in person in her office! Way to go Insurance Solutions and especially Dolores! Jim V
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Deb L
Insurance Solutions was referred to me for a house I was purchasing. When my regular insurance carrier could not cover the roof, Insurance Solutions came through for me. Great service, quick response time, easy to talk to and understand. I have used Insurance Solutions for my small business and have recommended them to others. Great company to work with.
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A Private User
Jeremy Perez, Bryan and all the folks at Insurance Solutions have always taken care of my auto insurance needs with speed and professionalism and have always strived to advise me as to the best updated coverage. I highly recommend them to anyone seeking any kind of insurance.
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A Private User
Jim was fantastic when it came to switching my insurance premiums and saving me money! Dolores sent all the paperwork in a timely manner and is always personable & pleasant to speak with! Thank you for providing great customer service!!
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A Private User
I love insurance solutions I did recieve auto and home insurance from them. Jeremy Perez was extremely knowledgable, proffessional, and courtious. I highly reccomend insurance solution and Jeremy if you need any kind of insurance.
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A Private User
Insurance Solutions has the best customer service on the planet. A caring, courteous staff always goes the extra mile to make sure you are well taken care of. Thanks Insurance Solutions....you have my business for life
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A Private User
Since two years I am using insurance solutions. Many times I recommended my friends and they also got good benifets. Specially I appreciate Jeremy insurance agent who always helped and suggested policy options
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A Private User
I have been with Insurance Solution for around ten years now and they have always been there for me to answer questions and a great support team!
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A Private User
Liz at Insurance Solutions has been very professional and gone above and beyond to be helpful! Thanks, Liz!
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A Private User
Jeremy Perez was very helpful and informative in discussing my insurance options. Thank you very much!
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sgort2
Excellent service, extremely helpful, even helped transition my new homeowners policy to my lender.
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A Private User
Jim is wonderful! Very friendly and helpful! Thanks Jim for meeting all my insurance needs!
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A Private User
Jeremy is knowledgable, helpful and always available for a last minute quote or question.
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A Private User
Jeremy was very helpful I finding the best options for my auto and home insurance!
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Jill Hardy
Excellent company--highly recommend!