|Address:||1328 W El Camino Real, Ste 2, Mountain View, CA 94040|
|Working:||9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–5PM Closed Closed|
I stopped by his office for information for my wife’s car, but I found not only a very professional and friendly team, but very knowledgeable as well. Randy came out to meet me, and took the time to have a nice conversation about my visit and this new purchase for my wife. He explained clearly all the coverages needed, but taking consideration on our special needs. But best of all, in our conversation Randy showed me, and surprised me, with all the different options they have for life insurance. I thought I had enough with mine and my wife’s at work, but now I know where my misconceptions were. Now, my kids future is safer, and in my wife’s case, she bought one life policy where the payments will be return to her if nothing happens to her while this policy is in place. I truly recommend Randy if you have any insurance questions, and his office, great professional and friendly team.
Randy is one of those people that truly loves what he does and it shows in how he has explained to us what services he has to offer, what personally is best for us in terms of insurance coverage, what ways he can help and how we will benefit long term. He makes it clear how proud he is working with State Farm and the high level of service and integrity the company represents. Most insurance companies today do not have someone like Randy that works with you individually...you call and who knows who you will be working with that particular day. Randy makes every effort to get to know you and make sure that he is available for personal service when needed. That is so valuable these days especially! I highly recommend talking with Randy about any of your insurance needs.
I came in for a quote and the process was so fast and easy! I recently bought my very first car and I wasnt sure of which coverages to get, Randy talked me through everything and made sure I understood exactly what my options were. I am so glad I found such a friendly agency to help me out with all of my insurance needs! Go check them out, you will not regret it!
Randy is the best insurance agent I have ever dealt with. He is a true professional, and just a cool, friendly guy. What separates him from the other agents I have worked with is his commitment to getting to know his clients and working towards building a real, lasting relationship. I would not hesitate to recommend Randy to anyone looking for a new insurance agent.
Randy Chang is the person to talk to about insurance needs. He kindly reviewed all my policies, made recommendations to stick to some, offered better coverage to others. The best part, with my super hectic schedule, he brought his team to my restaurant to complete a very thorough interview. Randy Chang with State Farm I recommend. Thank you Randy.
This insurance office has great customer service. I never have to wait on the phone to get quick questions answered. The agents are very helpful as well and prompt to get back by email or phone for any requests. I recently worked with Louann and she was a great help. She really made it easy in keeping track of my auto policy.
Great insurance agency! Excellent communication and friendly customer service every time I have an interaction with them. I highly recommend doing business with Randy Chang and everyone at his office. Service Specialist Louann recently helped me out with an important question and she was a pleasure to work with!
The team at this office is extremely helpful and I have been with them for several years. They recently changed locations but luckily are still in Mountain View right off El Camino Real. Lately, Louann has been helping me and she always does a great job every time I talk with her.
All of the staff was super friendly and helpful! As a new adult out of college Randy really took the time to explain and walk me through everything to make sure I understood what each policy had to offer and which one was the best fit for me! I highly recommend them to anybody!
Great insurance office. Always available and helpful. Reliable. I have my auto and home insurance with them, and the rates are very competitive. Everybody in the office is very nice. Recently, I interacted with Kevin Wang, and he is great! Thank you!
Randy and his office were great helping my wife and I get settled and set up after a move from the east coast. We really enjoyed working with him and would recommend contacting him with any insurance needs.
Randy and team has done a great job in providing insightful insurance advice and prompt service. Recently moved to the bay area and now have car, house etc coverage all through State Farm - quite painless!
Chen Der Low
Have been with State Farm for about 2 years now. Great service. The service specialist Louann helped me with my ID card when I needed it for me new car purchase. Fast and efficient service,
Being a 19 year old college student, Randy spent lots of time carefully explaining everything I needed to understand about auto and renters insurance. Thank you for the good service.
I highly recommend Randy Chang to anyone needing business or personal insurance. He is very professional, responsive and knowledgeable and I have even referred him to my own clients.
Randy provides really good personalized insurance suggestions for me, and is very professional and efficient with dealing the my new home load; Highly recomment!
Randy was friendly and honest with me. He made the entire experience an enjoyable one and I look forward to working with him in the future.
i love the office because they have very nice service team members, and they speak Chinese , English and spanish! Great office!
Great insurance company! Experience was very smooth. It was pleasure working with Greg. Highly recommended!
Good experience with wonderful agent. Highly recommendation! Always choose State Farm! And thanks Rachel~