Category: | Auto Insurance Agency |
Address: | 8204 E Broadway Blvd, Tucson, AZ 85710 |
Phone: | +1 520-258-0504 |
Site: | az.aaa.com |
Rating: | 4.3 |
Working: | 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM Closed Closed Closed |
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John P
Attended a seminar promoting Rocky Mountaineer rail excursions and must say the presentation left something to be desired. The seminar was very informative and helpful and the persons presenting the seminar did an outstanding job presenting the information and answering all the followup questions, but the facility was less than perfect. The presentation took place in the back of the room and was partitioned off the rest of the office so there was little privacy. The partition walls did not go up to the ceiling so the light from the rest of the office made it difficult to view the slide show and all during the presentation we could hear other employees talking on the phone conducting business. The presentation, subject matter and presenters were great, but the facilities could stand a bit of improvement.
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C Lawson
Wendy in your East side office was extremely helpful arranging and coordinating my upcoming trip. She helped with the flights and found the best prices for me. She also arranged a rental car for me. By doing all of this she made my trip so less stressful. She made me copies of the trip plus sent me info via e-mail. She knew her job and did an excellent job. Wendy is a great representative for AAA
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Lois Van
I walked in without an appointment and went home with travel guides, maps etc. that will help me plan a road trip to several states. The gal behind the desk was pleasant and helpful. I know now that I can go on line and the travel books can be mailed to me. I travel with AAA in my car!
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SAMMI K
I went to the East office to see what my mystery gift was and was greeted by Jessica. She was absolutely wonderful and very helpful. I now feel this is the office I will go to so that I can get her help and input on whatever. Thank you for having such a great employee.
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Frances Carlson
The art of customer service is not lost at AAA - Tucson East. Not only were my immediate needs fulfilled, Jessica Marsteller offered helpful information that I had not even thought to ask. She made what could have been a tiresome experience absolutely delightful.
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Bob Messenger
I needed help for a trip coming up. I went in and was greeted well and help quickly. All my questions were answered quickly, maps and tour books provided and I was on my way in no time. Special thanks to Nancy who was very helpful and courteous.
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Freddy Cienfuegos
the service at the office .AAA has been a beautiful experience thank to ms. Jessica, and especial to ms.Shannon for her help. Gema Cione
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Philip Bommarito
Very good service. The travel agent was very knowledgeable and informative in helping me to plan my my upcoming road trip. Also told me about the AAA app which I then downloaded on my smartphone.
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Lou LaFrate
I needed a few map of the Tucson and Phoenix area since we recently moved to Vail. The agent who assisted me was courteous and prompt. I would recommend visiting this location for assistance.
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Nery Lee
Our travel agent Debbie Kyle is very knowledgeable, efficient and organized. Her standards remain high and she is constantly thinking ahead to make sure our trip will go smoothly.
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David Smith
I went into the office to apply for an International Driving Permit and had it done and in my hand within 15 minutes. Thank you AAA for excellent and friendly customer service.
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HHYY SRP
I called them a terrible woman faked a phone connection problem and I called again and again nobody picked up the call anymore, a very bad custom service!!! Poor management.
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christine Cornett
The agent I worked with was knowledgeable and able to look beyond what I was asking and give me some very sound advice and information. I will definitely use AAA again.
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Bill Starke
AAA provided my wife & I a trip tick, small map for our drive to Canyon Lake, TX. I am picking it up today. Very helpful, & useful. Reps. were friendly & helpful.
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Sheila Wing
We are new to Tucson and stopped in to pick up a couple of Tucson maps. The staff was friendly and helpful from the minute we walked in the door. AAA is the BEST!
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Vicki Hadd-Wissler
Just needed a few maps and a couple of Tour Books. AAA staff are always pleasant, and able to answer questions. Office is very well maintained inside and out.
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cp copperthite
We had very good service. Wendy Noel knew exactly what we needed and she helped us greatly. Good service from top to bottom. Suzie Copperthite, Tucson, AZ
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John Gerlach
Yesterday I visited with Jill Brooks Garcia to purchase insurance. Jill was helpful, informative and just an all around good person to conduct business with.
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Franklin Roe
Staff is excellent and friendly. This office far exceeds what we experience in California with a great number of travel supplies. Very professional team.
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Patricia Melton
The service was great, got my passport picture quickly and some good advice on making travel plans. I will go back and have them help me with my next trip.
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Steve Glowacka
me in the Tucson Office, met with Athena who was very polite and helpful. I told her I would get back with her after our family worked out the schedule
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MT Kessel
AAA seems to be carrying fewer and fewer maps. They no longer carry the map for Santa Fe, NM? The staff was also not very helpful.
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Paul S Walton
Your staff was friendly, courteous and went out of their way to make us feel comfortable. You can count us as satisfied customers.
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Mary Jo Le Blanc
Just got my RV with AAA! Fast and easy...no wonder that I have been a loyal member since 1977!!!! Great company!!
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Carol M
Service was prompt, cordial, and very helpful. It is difficult to get AAA travel help as I live in Sierra Vista!
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Bill Egert
My business was taken care of promptly in a very courteous and friendly helpful manner. Thank you
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Cathy Downs
needed passport photos , staff were very helpful and kind !!!especially front desk .great office.
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pc07ish
Just stopped in for some movie tickets for stocking stuffers and Jessica was very helpful.
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Herb Meshel
Ruth Hughes our travel agent did a great job in getting our vacation planes finalized
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Nancy Flesher
ALWAYS EXCELLENT SERVICE NO MATTER WHEN I GO IN FOR SERVICE OR QUESTIONS!!!!
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Elizabeth Catren
As always, I was able to get the information and maps that I needed.
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Patricia Sutton
The staff was very helpful and answered any questions I had. 5 stars!
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Bruce Pajak
AAA always been good for me when help was needed thank you !
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Elyse Mcgarvey
Their staff has to be the most incredibly rude people
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Susan Yamamura
The staff was extremely helpful and very gracious.
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Wesley Bird
Very good friendly helpful service.
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John L Downs
fast easy and marlene was great
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Darwin Hayes
Great, fast service as always!!