|Category:||Unemployment Insurance Consultant|
|Address:||500 N Calvert St #401, Baltimore, MD 21202|
|Working:||8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM Closed Closed|
Be warn---the people who pick up your desperate phone calls are ruthless, mean, rude, and unempathic. They always sound angry and rushed like you have burnt down their house and use its ashes as fake smoke for a movie set. Their call hours are only from 8 am to 2pm weekdays. The rest of the time they spend perfecting their craft of how to degrade, dehumanize, and belittle their fellow citizens who NEED to feed their families. There will be one day where karma will naturally run its course and these horrid people will get it served the hard way. If your front line employees, the representatives of your department, are like this, I truly have no hope for this department.
This place is so ridiculous. Bad service bad people snotty people. Tell you to wait 2 minutes then you wait 2 hours for a 30 second chat with the most disrespectful human beings ever. If you dont like your job dont go to work. If you cant do your job correctly let someone else do it who can. No office they said so phone service should be excellent considering there is no office to talk in person. They are scared thats why. They make so many people mad that they get scared one of these upset people will kill them. If they just did their job everything would be fine.
the workforce is good for some people. For instance if you want to participate in any of their programs or training you would have to fill for financial aide. A person that want to stop the cycle of unemployment would enter into a College our Unversity. Higher Education is the key to any success.
This is a government program. It doesnt matter that this place has a 1.5 out of 5 star rating, because the government forces all of the most productive people in society to pay for it no matter what. Lower quality people flock to jobs like these (MVA, TSA, etc..) for a reason, people...
I applied in the beginning of July and had some problems. I called and spoke to a young man named Justin. HE WAS FABULOUS! He was knowledgeable, polite, and within 15 minutes my account was up and running and I had all the information I needed. He restored my faith in this system.
If i could give no stars i would ive been calling these ppl about 3 days straight. Phones sending me back to rhe automated system cant talk to a real person. I guess paperwork is what rhey are deciding to stick too. So irritated
Unresponsive and no further guidance. Make sure to stay on top of your mail if you apply. Because their window for application is very slim and if you miss it, prepare to fall into call center purgatory.
The service is horrible they never answer the phone prompt repeats itself over and over! They hold your money for nothing than make you do si much for your money! They need to do a whole lot BETTER!!!
THE WORST !!!!!!! They put you ON HOLD, then tell you that the LINES ARE BUSY....then tell you to call back later goodbye...click......not CUSTOMER FRIENDLY AT ALL
Spoke with a guy yesterday and he had to be the worst human being on the planet, all he wanted to do was argue and bash me smh I was humble until the end
Said they call me back about my claim but havent heard anything. Called them and got a message to call back later and then line drops. So pissed atm.
The lady that I spoke with was very friendly and helpful. I was expecting someone curt and rude so was very pleasantly surprised.
Dont bother pushing 5 to speak to someone it sends you back to the beginning....smh....Fine government agency...NOT!!!!
Just spoke with a gentleman concerning our business. He was very helpful, nice, solved my problem. Great service!
I cannot get through on the phones to talk to someone. Called 4 times and it rings with no pickup.
No one answers the phone it rang for 96 min no answer called back and prompts kept cycling thru
Lines always telling u to call back, digusting, keep u waiting for a lil money, tired of them!
Been on the phone 3 different times for 45 min to an hour and nobody ever answered the phone
Useless imbeciles, even a trained dog would attempt to at least pick up the phone.
Was on hold for 1hr and 17 min. still no answer or call back very poor.
TOO MANY PROMPTS TAKES FOREVER JUST LET ME TALK TO AN ACTUAL PERSON.
They Take For Ever To Pick Up The Phone