|Category:||Auto Insurance Agency|
|Address:||6112 York Rd, Baltimore, MD 21212|
|Working:||9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–12PM Closed|
This off is the worst . they have the worst customer service. the will keep you on hold for an long period of time just to avoid you issue. I had got 2 policies from 2 different agents they decided that they we going to cancel my policy because i stated i had to call them 11 times. Also let me tell you how rude they were. The close at 5pm i was on the phone talking to a rep at 4:57pm so of course the conversation carried on past 5pm. The rep put me on hold, left the office and then drove down the street. Do you know i stayed on hold for over 30 mins, by now it 5:33pm. everyone left the office but i am still on hold
I personally wanted to leave Mr. Eric Dechtiaruk a review. He was more than helpful. He saved me a few hounded dollars after my accident. And gave me and lot of wonderful information about insurance policies that state farm just started offering that I was unaware of. And I am truly grateful. That you again for your help. And I would recommend you and state farm to anyone that needs insurance!
Eric Dechitiaruk, one of the representatives at Scott Garvey Insurance, is an outstanding employee in every way, providing consistent and continued valuable support. He is unerringly professional, timely in his responses, and accurate and thorough in every aspect of his work. He is one more reason why I am grateful to be dealing with Scott Garvey/State Farm Insurance.
I have had the best experience with Scott Garvy State Farm. Our agent Patrick is amazing!!!!! He got us a good rate and introduced us to State Farm Bank, which gave us a better deal on our new car loan. I will be going back to Patrick for all of our insurance needs :)
I would recommend Ms . Kay Brougham she is the best , very professional ... I was very statisfed with her customer service , usually when I call this location I never get a reply , but she answered in a timely manner and got the job done .
It was a great experience, I feel like state farm may be one of the best insurance companies worldwide. Carlos mateo helped me, my daughter & my car, I cant thank him enough....awesome guy, awesome insurance company !!!!
I have been using State Farm for about 6 months now and Gabe Charles is one is the most helpful people I have met in the industry. He answers all my questions in a timely manner and has a great knowledge of the industry!
My experience with State Farm has been great. I have renters and auto insurance for a reasonable price. My agent Cortney is wonderful. She returns my calls fast and answers all my questions.
Patrick helped me with all my insurance needs including setting up a great life policy which no other insurance company ever talked to me about. Five stars!
Had a wonderful experience. Everyone that worked there was very nice and eager to help me and answer all of my questions.
This is the best agency in Baltimore! Everyone is friendly and genuinely cares about their customers.
New guy messed my policy all up now im in collections with the state of maryland idiots
Kay is extremely helpful and knowledgeable. Always recommend this office!
NOT A FAN, TOOK WAY TO LONG TO GET A CALL BACK AND NOT VERY PERSONAL.
Kay was very helpful and a pleasure to work with!!!
Kay Ellen Brougham
Great team, full of positive energy