VA Puget Sound Health Care System

Category:	Veterans Hospital
Address:	1660 S Columbian Way, Seattle, WA 98108
Phone:	+1 206-762-1010
Site:	pugetsound.va.gov
Rating:	3.9
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 100

Reviews 44

Ron Kell

4 stars is an average not a constant, easily reached off I5 there is a large parking garage - but just only large enough - parking is tough and a bit of a walk if handicapped or wait for the occasional roving golf cart- so arrive early. And if it is raining hard take the main elevator to one of the basement levels, exit, turn left and walk into a handicap parking section there is a second bank of elevators that brings you closer to a covered walkway. When you enter there is a information desk with very helpful volunteers who will direct or walk you if necessary to your clinic, after checking in, you will wait in a dismal probably crowded hallway or alcove to be called. Depending upon the clinic you can expect exceptional specialists or mediocre and annoying people more concerned with their petty existence. Yeah, the VA has its share of bureaucrats lying crossways at the feeding trough, but it also has some very compassionate and qualified staff. The lady I saw at the eye clinic was very competent and attentive, the staff at the audiology department were equally helpful, pleasant and knowledgeable. After wandering the back halls and finally finding my physical therapist, he did a more thorough examination than the PA and ortho doc that sent me there. It has been my experience, that once you get past the barrier to entry, the overworked understaffed primary care clinic, the other departments are staffed with helpful pleasant people trying to provide you with quality care. Just finding them in a maze of construction or poorly laid out locations is the challenge. And I have 50 years of medical service industry experience to base my opinions upon.

James Parshall

this place use harassment under the direction of the Director office. He allowed the Patient advocate and the customer service who work only for the director to cover up crime to include sexual assault harassment and holding of heart meds by his patient advocate office to force veterans from care he help his privacy offer cover up lies and even sends you letter to say that we try to contact letter so that the customer and patient advocate office can lie, because they do not have to help veterans with there problems and the customer server rep can harass veterans from the town meeting and there is no use to file a compliant cause the director office approves denial of care to veterans who are whistle blowers and protect employees who give out information on veterans so that they can get free rent. then tell you that you have to leave this VA so that the people who harass stay and you have to drive 37 miles out of your way to get care. I could not even get money back fro going to Seattle the ER room the patient advocate told me that she would not help me even the customer rep would not help me . I could not get help with dental even after 3 years of trying. and then someone put in paper work outside the VA even that was cancel when to fee services they just told me to go to a congressman when to patient advocate and the customer service rep the both told take care it myself so the So the director approve of helping veterans i guess he just wants veteran to kill themselves so that way he can protect abuse this is the Great VA hospital not happy unless the make veterans kill themselves

Berry pea shooter games

Today, I had a CPAP appointment and my experience was wonderful. On time, courteous, and informative. The drive was long but the staff from the ER to Building 18 South was amazing. Everyone in the elevators were so helpful and patient with us. Made me feel at home. Wish we had one closer but I must say thank you for a great visit today. Frank my CPAP tech was wonderful and answered all questions I had before we arrived. He was really approachable and had a ton of knowledge about the machine. Thank you so much. 5 out of 5 stars from us.

Marilyn Fletcher

The VA hospital staff in Seattle are knowledgeable and caring. I never feel rushed when I have an appointment and the nurses always take time to ask about my family and so does the doctor. The service is wonderful as well as timely. Although there have been complaints about the delay in service, I have never experienced any problems with getting an appointment or having the surgeries that were necessary to keep me in good health..

Andrew Ostergaard

Been here a few times before. This place and Mt. Vernon and the one in Tacoma have been wonderful and great service every time. Verry professional and treat you like family every time even if it is a simple question. I give the va big credit last October I had viral menjitice and waited amost to late and give them credit with saving my life. Little late for thanks but wanted to give them the credit they needed!

Hugh Wynn

The VA employees are under tremendous pressure from the leadership, all the way to Congress, to do more with less. Therefore a great number of us Veterans feel like we are being neglected, disrespected, disregarded, or even discriminated. There are a few bad apples in the basket. The fact is these bad apples having great authority in the VA. They need to throw them out.

Rolland Vincent

I received a Bone Marrow Transplant there in 1993. It was the best treatment that I have ever received then and now. The Doctors and Staff were fantastic. I went back once, it was great. There was a minister there, Pastor Vincent, Distant relatives I believe, he was great, I think of him everyday. If you need help this is the place to go.

Christopher Stout

Issue with the parking. The VA Police have marked off an area for personal vehicles, even though there is not sufficient parking for patients or staff. Patients and staff are required to park off-site when on-site parking is not available, except for the coned off area that the police have set aside for themselves.

Richard Dudzinski

Kudos to the dental clinic at the VA... I was a severe case and a 66 year old Vietnam veteran so they put my work out to an outside dentist to expedite my care... my dental care got done within a month and I can now eat without daily pain... I also have my dignity back... thank you

Gus Garcia

The SCI staff here was awesome. After retirement my wife and I wanted to travel across our great country however she needs monthly services, when we arrived from Tampa they took great care of her in Puget Sound VA, they treated us like family. Thank you SCI.

Kush Stay blazed

Nobody answers the phone when you call for help or an appointment. They really leave it all on your door step to take care of yourself no help what so ever. They act like our injuries are our fault when we know we got our injuries well in service.

David Holloway

Great VA Health Care in the Seattle area; the only downside is everything takes FOREVER (appointment scheduling). Most of the people I have dealt with are courteous and helpful. All in all, I am quite happy with the local VA Medical services.

Nova Starr

A disabled veteran traveled there to sit in a room for 4 hrs kept being told they are behind. Left without his cat scan. Was told to go down stairs, then was told he had to call. Because time, gas, ferry, it all cost money. They are NO help.

JNY

Please do an audit of this clinic. Sitting here for hours at a time and waiting to be seen. Many of the employees do nothing but talk or hang out. But then at the same time one doctor, nurse, or staff would be working hard.

Alan Becker

One of the things that like best about the VA Medical center is the great volunteer guides that will walk you to the dept that you need to go in order to help keep you from getting lost !!!

Ronda Fredrickson

My first time there. I was seen a few minutes BEFORE my scheduled appointment by an awesome doctor and was in and out in less than an hour. Great experience with the VA in Seattle!!

Mario Urrusuno

Excellent service,excellent treatment,excellent staff. Thank you for taking care of us all!!! I could not even imagine doing the work these people do all day long to help others.

Jfy prsl

Other than my primary care physician this place has great individuals working here. They show interest in patients and take great care of me in the specialist areas!

Robert Horner Sr

It just awesome easy and had no problems got every thing done on time as things should of no surprises very professional clean top notch care

Thomas Bartel

First time for care at this location. Staff and all personnel I had contact with were polite, professional and informative.

A Private User

Other than the construction which makes it hard to enter and exit the hospital, the staff and assistance is great.

Glenda Hoffman

Va got my brother out of a not so nice nursing home and is helping him work to better himself after a stroke

Chuck Paul

I have had outstanding care & treatment. Doctors, nurses and staff are excellent. Thank You!

Primitivo Marquez

i have the best treatment at Seattle va when i was hospitalised there i have no complain