Category: | Credit Union |
Address: | 31908 21st Ave S, Federal Way, WA 98003 |
Phone: | +1 800-562-8130 |
Site: | soundcu.com |
Rating: | 2.9 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–1PM Closed |
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Chris Stevenson
I am so angry. It started when I was not aware that they would put a 3 day hold on an ATM check. So they bounced a $6,000 check. When I called customer service, they told me they were not my babysitter. Then I accidently forgot to sign the draw check from the company that I owned. So they called me on my cell phone. They did not call the other account holder. Instead they started bouncing checks, again. They only reversed half of the fees because it was "my fault." So now, they have started verifying funds on all of my company draw checks. They say this is "per my instructions." Why would I put in my instructions to check the funds on my own account. So today I was put on final notice for being abusive with the tellers. I have never gotten anything like this in my life. These lovely people continue to charge me unwarranted fees and give me grief about cashing checks and wonder why I am upset. Changing banks is a hassle, but in this case it will be well worth it.
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Adam Beck
It turned 6pm and i knocked on the door because they said they where closed, a very kind lady came up and opened the door for me and helped me.
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Nug U
I keep going to these guys to use their co-op capabilities. Never been disappointed. Such a friendly bunch
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GH Chung
People there are really nice and helpful. Highly recommend you visit there.
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moonscalded
Such wonderful service
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Tamra Creighton
Polite