Category: | Loan Agency |
Address: | 1340 State St, Orem, UT 84057 |
Phone: | +1 801-426-9857 |
Site: | macu.com |
Rating: | 4.2 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–2PM Closed |
GA
Gau Mamea
I have been banking with Mountain America for a while and you all served so well. I visited the North Orem branch today and the teller was immediately available with a big smile of his face. His name is Jasen. Such a loving and happy soul. He made my day. He reminded me that a smile always goes a long way regardless of how your day goes. Jasen, thank you so much for your service. Congratulation on your promotion. Wish you all the luck in your future endeavors. Thank you Mountain America for your service.
DI
Diesel Red
Went to the drive thru I sent in my check and the payment coupon to pay my loan. And the teller wanted me to give my social security number to confirm he had the correct account. Well what if I had mailed the payment in with the payment coupon does the payment coupon not have enough information on it to credit the payment to the correct account. How stupid and insulting that these people can not use the payment coupon they gave me to credit payments to the correct account.
AL
Alex Cardenas
Not really pleased with wasting half an hour and being skipped over 2 times by the loan officers especially when one saw me there before and still accepted the other impatient customer. I am not spending my time sitting in the chair so I can rest it is so I can get information from the loan officers. I was looking to do business with this bank but I have changed my mind. Even Wells Fargo, the bank I am leaving, knows that people take valuable time to set up their accounts.
GA
Gabriel Chiararia
The service was just excellent, Melissa was very friendly and did a great jog transferring my loan. I was able to refinance my car loan with a very low interest rate. Plus, they gave $100 because a friend referred me, and $50 because I transferred the loan to Mountain America. Totally recommended!
CH
Chris Blockston
Every time I go to the Lindon MACU branch they go out of their way to meet my financial needs. They are able to customize and work with just about any financial plan I have. Great people at this branch!
GA
Gary Weight
I visited the branch to withdraw some money for Christmas. The teller was immediately available and filled my request in a very courteous and expeditious manner. In and out in good time.
KI
Kim Douglas
Love the customer service and variety of services. The only reason I gave a 4 star instead of 5 is because every time I call they never answer the phone.
LE
Leo Anderson
I have been a member for a few years now. Never had a single problem in any way. Always friendly and professional. No crazy fees like my past bank
BR
Brandon Peterson
I love this branch. They have great customer service. They always know my name and my needs. I recommend Mountain America credit union to anyone.
AD
Adam Jensen
I like the style of the building, particularly the openness of the front area, and the MACU employees have always been helpful.
ZE
Zester Posey
They didnt even help me . They helped other people who barley came in and left the ones who have waited . Wait longer .
TO
Tony Ortiz
Worst customer service including the manager. Long waits. Same deal every time I go to that branch.
KE
Kevan Saunders
I love this credit union and have enjoyed going in or using their app to work with my money.
TY
Tyson England
Professional and friendly, down to earth people, whether on the phone or in branch.
MI
Michael Viramontes
Jessica was a great help! Love MACU!
CA
Caine Lloyd
Short wait, nice staff.
JU
Justin Martin
no complaints
RA
Rashelle Brady
Super nice!
KI
Kim Robinson
Good branch