Category: | Insurance Agency |
Address: | 134 W Columbus Ave, Bellefontaine, OH 43311 |
Phone: | +1 937-592-4871 |
Site: | galvezinsurance.com |
Rating: | 4.7 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed |
MA
mat kapphahn
Customer service is easily the worst i have dealt with. If you do not fully understand any single part part of the process, then they will get angry and out the window goes all willingness to work with you reasonably. Let me reiterate that the receptionist gets testy as soon as either you or her dont understand one singular detail of everything you talk to her about, and i mean any tiny thing. The rest of the staff isnt much better unfortunately, and they will also try to make you feel stupid for not fully understanding the industry. Prices aside I personally would never recommend alan galvez insurance to anyone based on the overwhelming rudeness that comes with customer service.
A
A Private User
Alan Galvez Insurance is very helpful and responsive to any question I have ever had. They are active in the community and show a sincere interest in their customers and all people they come in contact with. I like the tips they have on their Facebook page. Very helpful.
TI
Timothy Bryson
I am so glad to be part of Alan Galvez insurance... Trevor was very good about answering my questions . I would definitely recommend to anyone looking for insurance .. Switching my insurance was a pleasant non-painful experience. Thank you
JU
Judith Vassar
Galvez Insurance worked very hard to provide the extra policy we needed. This was for a special event which we had to insure. I chose to go with my local agent and someone I could trust. Personally they kept us well informed.
CA
Cathy Dinovo
We have been with AG insurance for at least 20 years, and have appreciated the prompt and reliable service we have received. It is nice to deal with such friendly people that you have known and trusted for so many years!
BR
Brenda Mathys
We have been with Galvez Insurance for 30 years and have always received exceptional service, reasonable rates and have had our questions answered quickly. The staff is very knowledgeable and nice.
JO
jodi grannison
Alan,Galvez Insurance has been nothing but great and,professional for all the years that i,have had them. Understanding and flexible to our needs!! They are a true blessing! !!
MI
Michael Crowley
When looking for an agent in Ohio, I look no further than Carrie and the team at Alan Galvez Insurance. Family business that makes you feel like part of the family.
NA
Nancy Funderburgh
The staff is friendly and very willing to help with even special requests. I highly recommend Alan and Carrie for your insurance needs.
LI
Linda Stuart
When we had a question about possibly buying more coverage, they got back to us with a quote in record time. What terrific service!
AM
Amy Fillmore
Always satisfied with their customer service, and Carrie is always getting the best deals for us! Highly recommended!
ST
Stephen Ferre
Our agent was very professional, explaining all the facets of our new policies, making moving home a breeze.
LY
Lynn & John Reynolds
Alan Galvez insurance is always quick to respond to common insurance questions as well insurance claims.
JI
Jim Houchin
Ive been a Galvez insurance customer for 6 years. The team there has always found me the lowest rates.
A
A Private User
The staff at Alan Galvez Insurance are knowledgable, friendly & helpful. Great customer service!
RO
Ron Yeazell
Friendly staff. Payment due notice always there as a friendly reminder. Helpful,courteous staff.
CA
Cathy Riegel
Thanks for your quick help getting my insurance for my new car You are the best!
SU
Susie Mercer
Have been with Galvez Insurance for 26 years; great service always!
TI
Tim Ingram
Great people. Sound advice. Personal service is excellent.