Builders Surplus

Category:	Building Materials Store
Address:	5600 Poplar Level Rd, Louisville, KY 40228
Phone:	+1 502-968-8858
Site:	builderssurplus.us
Rating:	3.9
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–5PM 11AM–5PM

Location

Photos 100

Reviews 20

Myra Trihey

on 9-14 went in and paid $50. to have 2 bathrooms measure for total remodel. they came 9-18 to measure, heard nothing from store, went in 9-26, spoke with mgr, he said he would have associate contact me, nothing, went back a week later, associate and mgr not in, went back next week, associate and mgr not in, went in 10-10, spoke with associate, she said they have to have a different person measure the showers, she called him and setup an appointment for 10-16 at 3 pm. i waited him 3:20 call the associate and asked where he was, the installer called me at 4:20 and said we did not have appointment. the store did not even have the common curiosity to give me a call back. I am finished with builders supply and the usless attempt at my 2 bath remodels totaling an estimated $20,000. they are extremely unprofessional. all i want from this place is my $50. back and an apology for wasting a month of my time

Renee Hogan

I live in Louisville. I was looking for salvage windows/ Louisville only had 1 window that would work so I called the Newport store. I spoke with Marvin who went through their inventory to make sure the trip would be worth my time before the long drive. Once I arrived in Newport Marvin went above AND beyond to assist. He helped us go over our entire blueprint, looked through every possible window that might work, climbed a ladder and pulled 8 windows down to so I could look them over. I ended up purchasing 6 windows. The time and effort was absolutely worth going to Newport. Marvin was amazing and the entire staff was extremely attentive and helpful.

J. Scott Wright

We Worked with Tricia for our layout and design. She was great and gave us the 2D and 3D layouts to start with. We made a few modifications and the rest is history. The cabinets were delivered on time and on the date promised. The installers arrived the next day as planned and did a wonderful job on putting them in. Waiting for the counter top now. Chris was out this morning to measure for the template. Everyone was great and delivered as they said they would. The Wellborn cabinets are really beautiful and look better than we expected. Our thanks to all for a jobe well done.

Steve Hurd

I want to thank Beverly for all her assistance. I live in Atlanta Ga and was trying to find a grout color that is not available in the Atlanta area. I called Builders Surplus in KY by accident thinking I was getting the Atlanta store, Beverly assisted me and discovered the color I needed they had in stock. She set up the purchase and shipped it to me in Atlanta. Customer service has left most retail stores but Beverly went above and beyond to assist a customer that would never enter her door. Thank you so much for everything.

Lenora Roberts

The custom-made door looks fantastic! The installer could not install the electronic deadbolt lock and left with the installation of the lock half finished. Cost additional $80 for locksmith to complete installation of the deadbolt. The locksmith indicated that it was not an inexpensive lock--next to top of the line. Reported lock installation problem to Bob French.

Beth Mitchell

I recommend Builders Surplus to everyone! I renovate homes in order to use them as rental properties. It is very important that I am able to complete these renovations with affordable, good quality, attractive materials. Builders Surplus meets my needs with everything from cabinets, to windows and flooring. Staff has always been attentive and helpful!

Cindy French

The staff at Builders Surplus is always very helpful and professional. Bob French has always given honest advice regarding my home remodeling questions. There has never been an issue he could not problem solve. I am extremely satisfied with every purchase I have made and the quality of the products at Builders Surplus!

Raymond Bissmeyer

Received a quote form Builder Surplus for a quartz kitchen counter top for $1714 good price and paid in advanced. Received a phone call two weeks later that it would cost another $873. Can I say bait and switch. I could have gone to several other suppliers in the Louisville area for that price.

The Stationhouse

My apartment complex has used Builders Surplus for many Capital Projects (renovating the interior of apartments, window replacement, etc). We have had nothing but great customer service and amazing outcomes to each project. I would highly recommend using Builders Surplus!

J Palos

Our Wellborn cabinets were delivered and even more beautiful than I imagined! Todd did a fantastic job of helping us walk thru the design process, making modifications until we had it just right! Great service, workmanship & price.

Chip Crush

A step above Lowes and Home Depot in terms of price, quality, and service. I found exactly what I wanted, in stock, at a fair price, and drove it home that day! Doors, cabinets, sink, faucet. Great place to shop!

Justin Kramer

Ordered a custom entry door and overstock patio door. Both were great quality and better prices than competition. Staff was knowledgeable and helpful by giving updates on order status periodically.

M Benzing

Builders Surplus has a phenomenal selection of cabinets, flooring, tile - everything and anything needed to complete an enhancement project at your home. Their prices are far below other retailers.

Joey Branham

Disorganized and blames the customer for their mistakes. keep my $75 I paid for measurements that were only partial completed. I would not let Builders Surplus work on my doghouse.

Stephen Moore

We are able to track down the door we wanted and stay within budget! The salesman was very knowledgeable and friendly. I would recommend this company to anyone with a DIY need.

George Cissell

I was very pleased with all help and advice from the salesman Shawn . The hardwood flooring looks great. Definitely will be a repeat customer.

Ella Fausz

i just purchased all new flooring and cabinets from builders surplus. Everything turned out beautifully. The staff was amazing. Thank you!

Jenn Brown

Great selection and helpful customer service. I found the perfect bathroom vanities here at a very good price.

Richard Hoefer

I was impressed by the selection and the prices of the merchandise.

Rachel Joy Abel

Love this store, saved $20.00 a box on Tiling