Category: | Mortgage Lender |
Address: | 1084 E New Circle Rd # 200, Lexington, KY 40505 |
Phone: | +1 859-293-0411 |
Site: | benchmarklex.com |
Rating: | 5 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed Closed |
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Aliana Cherpitel
This is far overdue... Closed on our second home last May with David Willoughby and Benchmark Mortgage in under 30 days. Both my Husband and I were blown away by the phenomenal service and thorough care. Words do not do justice for how filled with warmth and joy by the whole process we are. We went with Benchmark via a recommendation from our trusty realtor. I knew from the moment I contacted David with questions regarding our situation that we would go with them for the proceedings. David displayed knowledge and expertise with VA loans that I had not seen anywhere else. Our needs were met in a timely manner. From start to finish we were seen to with respect, kindness, and professionalism. Even after closing I knew we made a connection with an outstanding organization and person. The connection continues and I know we were not just a number. Both my Husband and are are Veterans and current Military members. Not that we feel owed by anyone. However, when a company appreciates what you have given and still give the feeling is reciprocated. To all my fellow Service Members, before you see anyone else for mortgage related situations seek out David Willoughby with Benchmark Mortgage. VA loans can be tricky. You need a master of the craft to guide you on the way. You will not be disappointed. To everyone else, the same applies. David will handle all of your mortgage needs. Benchmark Mortgage will satisfy your closing requirements to the fullest. It comes down to the finite details which they excel at entirely. Feel the love, go Benchmark.
BR
Brian Adkins
Marty Preston has performed the lending services for three homes for me, a home for my in-laws, and he has serviced the mortgage on basically all of my closest friends. He is a true professional, a financial wizard, and the most honorable person I have ever done business with. He is the only person you should trust for correct advice on your mortgage and he has always had my best interests at heart. For example, he once turned down my business because he knew of an opportunity for me to get a better deal through a package deal special promotion with a competitor. His primary goal is the best opportunity and optimal experience for the customer. Although he is a superb mortgage broker with a tremendous understanding of the market, his selflessness and honesty are the attributes that make him special.
JA
Jason Collier
Marty and his team (Jarrod, Melissa, and Sharon) are simply the best. Their professionalism and detailed communication make the lending process simple and quick. When you are a client of Benchmark you are not forgotten once your initial loan is closed. I was contacted a 18 months later and informed they had reviewed my loan and could offer me a better rate and terms for a refinance. The fact that they had continued to monitor my loan and financial needs proved to me that I was not just a one and done client in their eyes. I give my highest recommendation to everyone I meet to contact Benchmark and Marty for all mortgage lending needs. It really is a pleasure to work with such a friendly and knowledgeable team.
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Kevin Young
Marty, Jarrod and the entire Benchmark Team have been fantastic to work with on several transactions during our time in Lexington. Their personal approach allows you to feel confident they have your best interest in mind. in one transaction, Benchmark helped us balance selling our home and buying another at the same time. This is a very stressful situation and Marty was able to make the financial side of the move a piece of cake. As a repeat customer of Benchmark, I highly recommend you visit them before any large financial decisions are made.
BR
Brandi Reyes
Brad was amazing through every step and gave great financial advice! Jamie and Amanda were also amazing! I would highly and have recommended benchmark mortgage. They were great through every step and made us feel at ease with buying our home and answered all our questions and I know I had a lot! You guys are the best!
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Amy Arnold
Benchmark is by far THE GREATEST OF ALL TIME in the mortgage industry!!!! From beginning to end and beyond, they make home buying SO MUCH easier and pleasant. They make it the exciting experience it should be!!! They are on top of everything. Marty and his team are just awesome!! I will never use anyone else!
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Amanda Palmer
I have had several loans with Brad and he and his team always exceed my expectations! They take the time to look at all your financing options and find you the best one. There is consistent communication throughout the entire process. Would highly recommend them to all home buyers and refinancers!
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Ron Tirey
Casey Vanhoose has helped my wife and I several times with our mortgages in the past. He has become like a family member to us. We have appreciated his professional courtesy, honesty and integrity. We would recommend him to anyone in need of his services. Respectfully yours, Ron & Sharon Tirey
LA
Laura Ratliff
Benchmark mortgage does a great job. Communication is key and I loved always knowing exactly where I was at in the loan process. I have used Benchmark for 4 home loans and they are so efficient and closed all of our loans on time. I am always able to reach them when I have a question.
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Rudi Coetzee
Marty has an amazing way to make complex concepts simple. He instills trust and confidence. This was the easiest home buying experience ever. The Benchmark staff sets the standard in the industry and makes you fell like their most valuable customer! all round a first class organization.
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Sylvia Ofei
It was a great experience to work with Brad and his team. It was my first home buying experience and he made sure to walk me through the entire process and to thoroughly explain any difficult areas. By the end of the process Brad became family. I would really recommend him and his team.
MA
makayla adkins
I was looking for a company to help with down payment. Benchmark was able to do so, which exceeded expectations. Tiffany was very knowledgeable and helpful with the ENTIRE process. Excellent service! I was even surprised with the help after the closing date, Tiffany was a great help!!
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tami Mullins
David and his team were a great experience in the home buying process. I could not be more happier with them. Guided us each step of the way and made sure we understood each step. Final numbers were what he quoted us and always was there when we needed answers to our questions.
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Matthew Ratliff
Benchmark Mortgage provides superior professional service to their customers. As a repeat customer, I can attest to the quality and efficiency of those handling my mortgage process. Professionalism and customer service sum up our experiences with Benchmark Mortgage!
WI
william yates
Casey and the Benchmark team have exceeded all of our expectations. From the courtesy and hospitality of each visit, to getting done every last detail for us, this team hit it out of the park. Stellar performance from an A-Player team of professionals. William Yates
KA
Kari Lostocco
As 1st time buyers, we did not have a lot of knowledge about mortgages. In our first meeting, Brad gave us all of the information we needed and answered all of our questions. He and Jaymee kept us informed and helped us find a house that was in our budget.
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Shamara Jackson
I don’t think I can give enough kudos and praise to Casey & his team at Benchmark. From the 1st contact, Casey was right there helping me through the process. He treated me like family which made the process painless and streamlined. Thanks so much Casey!
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Amanda Green
We had such an amazing experience with Marty and the whole staff at Benchmark. From the 1st phone call with Marty, we felt informed about the entire refinancing process and always had our questions answered quickly and thoroughly. I highly recommend them!
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Steve Corbin
Riley is an excellent Mortgage Planner. He is very knowledgeable and helpful. He is able to answer any questions you have and make suggestions on a personal level. We are glad we chose Benchmark Mortgage to prepare our mortgage and will recommend Riley.
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Sheri Claflin
Benchmark was wonderful to work with. Questions were answered promptly & thoroughly. Everyone I dealt with was friendly & knowledgeable. I I was given confidence by their professionalism even though I was completing this transaction from another state.
KU
Kusha Salihu
David made the process less stressful and in the end we were able to get our first dream home. We could not have done this without him and the Benchmark team. I highly recommend Mr. Willoughby and his company. We have made another friend in our life!
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Stephanie Campbell
Benchmark was such a blessing and pure joy to us in a time that can be so stressful and above hectic! I cannot imagine going anywhere else and being treated better. The communication was amazing. Our experience with Benchmark was simply Fantastic!
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Jeff Nantz
Riley was fantastic to work with. He made what can be a stressful,difficult time go through very smoothly. He put us at ease and was very knowledgeable about the entire transaction. I recommend him to everyone I know that is looking to buy a house.
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Angela Bereznak
The Benchmark staff were professional and knowledgeable. Whenever we entered their establishment, we were immediately directed to the appropriate location and were offered something to drink. The staff was responsive to our emails and phone calls.
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Brenda Carnes
Benchmark Mortgage was a pleasure to work with. Jaymee Catrine went above and beyond to accommodate our needs when our closing experienced delays due to a chain reaction in a multiple closing transaction. She was invaluable to have in our corner!
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John Randolph
While the purchase of the new home we had found did not go through (not because of financial reasons), Marty showed us where we could save some money and helped us re-finance our existing mortgage. We will be recommending him to anyone we know.
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Deanna Meza
We appreciate what Brad was able to do for us. He helped us plan our goals and achieve our dream of home-ownership. Since our initial meeting we knew we were in good hands and through the very end of the process he was always very attentive.
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Chance Ezell
Brad and team, Thank you for helping us purchase our first home! We really appreciate all of the work you all did for us by keeping us in the loop throughout the entire process and answering our many questions. You were a dream to work with!
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Andrea Decker
We are so glad we chose Riley Burton at Benchmark with our Mortgage needs. He and everyone we delt with were extremely nice and professional. If we had a question it was answered in a matter of minutes. I will recommend Benchmark to anyone.
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Kelli Bentley
Working with Casey VanHoose was a breeze from start to finish. He answered every question along the way and made sure we understood the process every step of the way! Thank you for helping us get our dream home in our dream neighborhood!
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Rob Catron
Brad Hacker and his team are all top notch. The level of confidence that we have in them is tremendous. We just felt as if we could trust what they were telling us as they were so up front with us. Comes with our full recommendation!
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Mary Monroe
Tiffany provided me with excellent service throughout this process. As a first time homebuyer, I felt very secure with Tiffany and had trustworthy guidance every step of the way. I would encourage anyone to use Benchmark & Tiffany.
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Ruth Byrd
Casey was extremely helpful in explaining the process &what was needed in order to complete the loan process. He also was very knowledgeable & gave me a heads up on anything he thought could come up during the underwriting process
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Brad Ferguson
The team at Benchmark always exceeds expectations. Whether it is a new home purchase or refinance Marty Preston and his team provide all the assistance to make the Best decision each time. They have customer service perfected!!
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Kelly Bishop
Casey has been excellent to work with. He has been diligent about keeping us informed throughout our home-buying process and has gone to bat for us to get our loan closed. We highly recommend him for anyone who needs a mortgage.
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Laronda Wilhoite
Benchmark -David Willoughby and everyone involved with handling my purchase and closing were very professional as well as accommodating. It was an easy transition from start to finish. Great experience will definitely recommend
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Amanda Woods
Our home buying experience has been wonderful. Tiffany has been efficient and solution-minded. Benchmark has also provided better communication and a high-level experience. We will always use Tiffany as our mortgage broker.
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Robyn Mullins
Awesome mortgage Company to work with!!! I loved and appreciated their communication and follow-up. They made the process of buying a house super easy!!! I recommend them to everyone and would absolutely use them again!
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Marc Wirtzberger
Brad Hacker went out of his way for my wife and I. He notified me about the possibility of a refinance and not only did our payment drop, we dropped 5 years off the length of the mortgage, saving us almost $100,000!!!
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Caleb Harding
Brad and Jaymee were huge assets to our Mortgage process and being readily available when we needed them calmed all of our fears. The process from start to finish was smooth! Thanks for everything! Caleb and Susan
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David Stewart
Marty Preston and his team are extremely knowledgeable, professional and competitive mortgage company. I would certainly recommend him to anyone looking for a home or considering a re-finance. David Lee Stewart
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Desmond Littles
David Willoughby did a great job of getting the competitive rate that he said that he could get and closing on time when other mortgage brokers at other institutions could not. He is truly gifted at what he does.