Category: | Life Insurance Agency |
Address: | 28818 Agoura Rd, Agoura Hills, CA 91301 |
Phone: | +1 877-388-0025 |
Site: | westerngoldinsurance.com |
Rating: | 4.4 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed |
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Timothy Jackson
We have had a close family relationship with our agent for 19 years and trusted him explicitly. So when we read the letter from Patricia at Western Gold Insurance Agency, we were very skeptical about earthquake & deductible options. We found that she was correct, so we switched our homeowner and earthquake policies. We now have a 10% deductible and our pool, decking, and ornamental rock wall are all covered.The next thing we checked was our One Million Personal Umbrella. I kind of always wondered why the policy provided liability for others and not my family. I’m a physician and without my ability to operate my income would be in serious jeopardy. Again, we found our company did not provide this coverage in their policy. We were able to add both under and uninsured motorist coverage which now extends to me and my family for bodily injury, disability, and time out of work. I asked Western Gold to increase our coverage to 3 million. Another nice byproduct is that we were able to increase all umbrellas at a cost less than we were paying before the dramatic increase in protection. Thank you for your wonderful, informative letter. Your agents were really great in thoroughly explaining the coverages and helped us fill the holes and gaps. Thanks Western Gold Insurance Agency! I just saved over $1,000 with better coverage.
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Eddie South
We do not usually open our mail, but when I read your most informative letter, I had to call. I am certainly glad, because our savings, increased coverage, and new Umbrella Policy are really nice after two years of bad news. I sent your letter to my agent. He surprisingly said it was all true. He apologized for not being able to offer the same coverage. He hoped we would stay, but he understood if we left. Thank you for being honest with coverage information. We feel great with the better coverage and wonderful savings. We sometimes had our doubts about always getting a good price from our agent and company. You were right. We felt protected by brand name logos and slogans. We didn’t know the company you suggested us being with was best for us. Thanks for explaining Allied Nationwide’s ratings. We feel good about changing. We got a great policy, great advice and great agents. Our agent never really called except at time of renewal. We appreciate your annual Birthday letters and calling us just to say “Happy Birthday” always brightens our day.
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Caroline azer
Western Gold Insurance Agency OMG THIS COMPANY the worst customer services ever,Unprofessional,Careless called yesterday to clarify why my home insurance has been increased by 15 % ($128 more) been advised some one will contact me since I requested not dealing with Patrick Marino / dedicated agent to my account no one care to give call till I called Becky (Customer service ) them again today to find out some one dedicated the whole amount yesterday $ 956.15 witch I never authorized issue has been escalated to Alia customer services supervisor now she never clarify why the whole amount was charge on my account in the end I requested to cancel my policy starting from march 18th 2017. thanks for reading my review.
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Adam Craft
My experience with Western Gold Insurance was great, I dealt with Liz , B. I received a mailer for home insurance, when I called them Liz answered the phone and looked up the best rate and best company for me and it was half the price I was paying with State Farm with the same coverage, I was amazed at the speed and great service I received from Liz, even the next day when I called her to ask a question it was two minutes to five pm, she was on her way out but she took time to answer my question for like 10 min, I really appreciated her working with me as a customer and not looking at me in just dollar signs.
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Gabi Kao
Horrible, Chris Barrett wrote up an insurance policy for us without us asking him. We have a good policy on that property through October, 2015, and because I asked him for a quote, he wrote up a policy starting June(?). I never asked for the new policy, I did not need it, but it caused a lot of problems with the Mortgage holder and I had to pay a penalty. Is he just surfing ytrough papers or does he think that asking for a quote is a sale?
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Susan Brehmer
I was really impressed with your high value home policy. Your thorough approach and market research were very impressive. We got a better policy with unlimited additional living expense and, most importantly, no time limit to rebuild. Keeping our old policy could have cost us over $100,000! Thanks Western Gold.
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Ben Marshall
My experience with Patty B. in purchasing my property insurance with Western Gold Insurance has been wonderful. Patty has the patience and the ability to assist anyone for any insurance needs, Home, Auto, or whatever. I am so happy that I made the phone call to Western Golden Insurance.
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Samuel Bellamy
What a great concept. Shopping companies for the best price. I feel kind of stupid, but quite frankly, just couldn’t spend the time shopping every year. I quit shopping over two years ago. Thank you for restoring my power to reward only the best companies with our business.
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Mayra Lyon
I have been with Western Gold Insurance for over a year. I have been very happy with their rates and services. My agent, Patrick Moreno, has always been helpful and available. When I am late with a payment he has helped me retain my coverage. Thanks Patrick!
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Harold Luper
Working with Western Gold has been fantastic. They improved my coverage at a lower rate. My previous policy had lots of gaps that would have been terrible in a claim. They provided inexpensive and good- hard to find these days.
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Kirk Ledger
i have been working with patrick at western gold insurance for over 5 years. he has saved me a ton of money and the customer service is excellent. I highly recommend you give them a chance to quote your next insurance needs!
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Cynthia Carrera
I had called for a quote and talk to chris. I need a quote for a rental and a owner home insurance. Christ said it had to be one or the other because it eas just a wast of his time...really bad customer service, rude....
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gilbert ma
Western Gold is keen on market trend. Hope they can carry on searching reliable insurance companies offering competitive rates. Glad to know this group now so stop being ripped off.
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Luis Cabrera
We moved all ours insurances to Western Gold Insurance Agency, for great Service, thank you to our agent Patricia Bautista, She is great. -Luis R Cabrera and Maria E Cabrera.
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Jagtar Uppal
Highly recomended. I had spoken with Jennifer Brikman, she is very experinced and talented. Saved me good money.Im planning to move my other policies to them soon.
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Joyce Whitmer
Heather Ayres is the best agent I have been working with. I will move more insurance policies to Western Gold in the future.
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Sarah J.
Patty Bautista was excellent! She was super sweet and very helpful, I saved on my new home insurance! Totally recommend!!!
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D Lai
My agent Liz was great. I had more than 30% in saving from switching my home owner insurance. Thank you Liz.
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Ernest P.
Agent is very nice and patience, and also quick service. With one phone call, the deal is done.
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Jiangtian Fang
Great services, best rates. Thank you Liz!!!
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Tien Lin
So far so good. Professionally executed.