|Category:||Auto Insurance Agency|
|Address:||135 W Auburn Rd, Rochester Hills, MI 48307|
|Working:||9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed|
I’ve been insured with Mike Bashore and State Farm for little over a year. I was introduced to Mike by a co-worker. Mike personally worked with me, going line by line through a new policy, to equip me with what was best for me and my family. For being one who has never filed a claim I figured insurance was just an afterthought – but that all recently changed. Unfortunately, I was forced to file two home owner’s claims in two weeks. One for roof damage which was caused by a storm and the other for flood damage caused by a separate storm 2 weeks later. After both events, Mike and his team treated me as I would hope to have been treated. I was lost, panicked, worried, and distraught. They put me at ease with their reassuring tones and guidance which allowed me to concentrate solely on the wellbeing of my family. Not only have Mike and his team made a process seem so seamless but they also do it in a way to make you feel comfortable in a time of panic. I may be the most critical person there is to individuals who perform a service. But I will tell you this, Mike Bashore and his State Farm teams have literally made it easy for me to sleep at night with their A+ service. Graciously signed, Steve and Courtney Lucido
I don’t usually write reviews but the service I got from Mike Bashore State Farm went above and beyond my expectations. I have been a client with Mike Bashore for roughly 4 years. Both him and his staff were always courteous and helpful but thankfully I never had a claim. That all changed about a month ago when my car was rear-ended. I spoke with Mike personally after the accident and from start to finish he made the process easy to understand and completely stress free. After making sure my family was okay he called the claims department with me on the line. He was able to help make recommendations for a repair shop based on his experience (Action Collision was great!) versus whatever their computer spit out, he made reservations with the rental car company and checked in regularly with me on the progress to make sure everything was satisfactory. He was able to let me know what to expect at each stage so I was better prepared. Overall Mike Bashore State Farm took an incredibly aggravating situation and worked hard to make it as easy as possible. I would HIGHLY recommend this agency to any and everyone who would listen!
Opened a policy the same day I financed a vehicle through state farm. Dealt with Chelsea who was friendly, but found out a year later she never put my policy under full coverage. Had called and dealt with Sam and Lisa, neither one had caught the mistake. Over a year later I added another vehicle and they wanted twice as much money for my financed vehicle, asked why and they said that was full coverage cost. I then asked why I paid less than that for the past year and their response was I never had full coverage. Very displeased , had other encounters with Lisa as far as address changes etc. that could not be done without having to call back at least three more times to straighten out. Jason and Mike knew what they were doing and were helpful before I dropped all policies with this agency, but the girls as friendly as they were, did not know what they were doing. Very disappointed.
I was in the process of buying my first home & shopping for homeowners insurance, I was not looking forward to it... My experience was smooth and all my questions were answered, all thanks to Jason Youmans. Jason has excellent customer service skills, is always a pleasure to talk to, and got me a great deal with bundling my house, car and life insurances. If you want an exceptional experience & someone who works with you and not against you, I would recommend Jason to anyone!
Jason was very helpful assisting me with insurance on my new car. He was very knowledgable about what coverages I should have to protect myself ,as well as my car. Switching was so easy. You can tell Jason really cares about his clients. He personalized the experience to fit into my schedule, and even drove to me to get he documents signed.
I was shopping around for cheaper rates for car insurance. I received a call from Jason stated he could get me a lower rate than what I was already paying. Not only did he get me a excellent deal, he was friendly, professional, and knowledgeable. I highly recommend Jason to anyone who is looking to start a new policy or change companies.
Jason was awesome in assisting me with finding new car insurance for my family. He took the time to research all options and discounts available to me. He was very professional and accommodating by coming to my place of employment so all the paperwork could be signed. I have highly recommended him to others!!!
Jason is the best agent ever. He had the best deal among all the other offices of State Farm. He is humble, accurate, and very helpful. He is there for you whenever you need him. He responds to you whether he is at work or not. He always does the best to make us happy. Thanks Jason !!! Sincerely, Tammam Noori.
Jason Youmans helped me transition my Auto and renter policy from Texas to Detriot, He is very polite, walked me through couple of options, answered all my questions and more importantly did in timely manner. I would highly recommend Jason to anyone who needs help with finding right insurance coverage.
Highly recommend this office! Mike and his team are very professional and helpful. They assisted in me in transferring my policies from another state to Michigan. They took the time to explain all of the coverages in Michigan and how they work! They made the transfer very easy for me.
Jason youmans is an awesome guy i was a victim of a car jacking the whole situation had me in the dumps he went out his way to make sure i was whole again after dealing with claims dept i wouldnt trade him for nothing in the world thank you so much for everything. .....stanley gill
I want to thank Jason for setting up my car insurance, life insurance and online banking. He saved me a bunch of money and the online banking from StateFarm is very easy to use. I highly recommend calling him to save money or if you have any questions about your insurance.
Went into the office today and received excellent customer service. Chelsea (at the front desk) and Jason (not at the front desk) were both very attentive and helpful with my policy. As complicated and confusing as insurance can be, they made the process extremely simple.
Jason assisting me in great way, he is so helpful, he gave me great deal for our cars insurance, i am truly satisfied with that, he answered all my concerns,messages,and calls, for sure i gonna recommend the company and Jason for other friends,thanks Jason for your help.
Agent Jason at this location was extremely helpful in setting me up with auto insurance and renters insurance. I moved across the country with a long list of tasks to accomplish. Jason helped me to accomplish my tasks quickly. I would highly recommend him!
Jason was the agent who helped me obtain my car insurance. He was definitely very helpful and informative about everything. He provided great service and I will refer everyone I can to him. Thank you for helping me become a part of State Farm.
Fantastic service. Friendly staff. Lowest estimate I received. Saved my almost $50 a month on my Home Owners policy alone. Highly recommend them. Chelsea has always been prompt and professional. Mike is friendly and helpful. Great team.
I needed a new Auto Policy ASAP and Chelsea Price delivered exactly what I needed in a timely and professional manner. I highly recommend them and will refer everyone to them. Thank you again for all the help Chelsea!!
Bhaskar Praveen R
Chelsea Price was so helpful in resolving an issue with resepect to billing in a timely manner. I appreciate working with them and I hope I can get a better price to my insurance rates in next few months. Thanks Again
Jason is an excellent agent. He is fast, friendly and extremely efficient. He has been a great help to our family in the services he has provided. He is a true professional and we appreciate doing business with him.
Excellent experience. Jason was very helpful assisting me with insurance on my car. Switching was so easy. I am saving a lot with a better coverage than i had before. Thanks to Jason & thanks to Mike Bashore.
My account Rep Jason Youmans is awesome! Very professional and always on time with all my requests. And i have quoted against them multiple times and they are still the best price around, thanks State Farm!
Jason was incredibly helpful. Other agencies had me quoted at $500 a month, but he got me down a few hundred dollars! Everyone is so pleasant, including the very friendly dog they have to visit you. :)
Could not ask for a better rep than Jason!!! Always there to answer all my questions and makes sure I am getting the most out of my policy!! The whole team at the Bashore agency is amazing!!!
Jason Youman , took care of me he helped me get a great price that I could afford on car insurance in a very timely manor I really appreciate all the help and consideration. thank you Jason.
I have had a great experience with Jason he got me affordable car insurance cheaper than anywhere else I called and I mean like more than 100 dollars cheaper I highly recommend this business
Recently had a claim which ended up being a total loss of my truck. The claim was finished in 2 business days and covered everything. I even got more for my truck than I had ever expected.
Jason is super friendly, helpful and extremely prompt with responding whenever you need any assistance or have any questions. I continously recommend him to all of my friends and family.
Chelsea was very nice and kind and professional. She gave me a quote for everything I wanted and then some and I ended up saving almost 60 dollars off of my previous insurance policy!
Mike is personable, kind and someone you can trust. He explained everything and answered all my questions which allowed me to make the decisions that were right for me and my family.
Great Service! Jason answers all of my questions. Even though he wore a UofM shirt to a Spartan city, his services was so great I was able to look past that horrible shirt!
Jason is great. I got the best service so far. Their follow up is very good specially with existing customers, and he got me additional discount automatically.
Jason is great! Always helpful and very knowledgable. Anytime i have an insurance question he responds quickly and fast! Great rates at State Farm with jason!
I like the explanation and service that Jason provide it to me. He is a good guy. I highly recommend to deal with him if would like to go to this .place
Great service and easy process that only took minutes with a lower price than my previous provider. Extremely happy and satisfied with the service!!!
Kelli and the team did a great job in answering all my questions. Their reasonable and quick proposal made me believe a serious and trustable agency
Jason is the man! super knowledgeable and can save you the most money!! Highly recommend any one looking for a cheaper policy to go see him!
Amazing experience with Alisha at this location! I will definitely recommend going through them for ANYTHING! Great customer service!
Working with Chelsea Merkle was phenomenal! She made things simple and easy, and saved me money! Referred many of friends to her !
Jason was really great and took extra time to make sure all my questions were answered! He was really friendly and helpful!!!!
Jason replied to my email within 24 hours and quoted an agreeable amount. A friend of mine referred and it all worked great.
Chelsea Price is one of Mikes outstanding agent. She was fast, efficient and on point. She has earned my highest accolade.
Found more savings than my previous company and better coverage for home owners at a minimal increase. Great service!
The agent Chelsea Price I dealt with on the phone was very knowledgeable and pleasant I would highly recommend her.
Jason has always been helpful and friendly these past 3 years. There are no right words to express our gratitude.
I visited State Farm agent office without appointment and Jason Youmanswas very helpful. great experience.
Great staff, very knowledgable, friendly and cares about his community. Thanks for taking care of me. Tim
Jason is the best ins agent I have ever met he really goes the extra mile to help find the best quote
I am happy with their service specially Alisha took care of my issue as soon as she received it :)
Jason is awesome. He gave me the cheapest quote out of anyone. Everything was quick and easy.
Very helpful staff, great service, and an overall great experience. I would highly recommend