|Address:||5360 Arapahoe Ave, Boulder, CO 80303|
|Working:||9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed|
Helen and her staff are fantastic. I was involved in a very sensitive international incident. I was in China, facing some very serious problems. From the first phone call, Helen and her staff took charge. The entire staff was involved in my case, and over the next week they would even take their computers home with them to make sure they could accommodate me and the 14 hour time change. From start to finish I received professional, caring, and accurate consultation as we sorted through a very complex and sensitive international case. They are MUCH more than just a "good neighbor"! If you want a caring, intelligent staff that are positive and problem solvers, this is THE branch to choose.
This has been the worst insurance service ever. I had a small accident in April and was told by Helen Wagner herself the penalty increase would only be $ 7.00 per month. Well, it turned out to be $ 40.00 per month. When I tried to lower my rate by getting rid of some extra coverage, I was offered a higher insurance rate for a lesser service - with a professional smile. I instantly found a much better insurance - without loss of coverage. Helen Wagner and her staff offer an extremely unreliable service. Just hiding behind their computer pages and caring nothing about a client while driving up prices.
A Private User
I have been with State Farm for over 9 years now, and with Helen Wagner State Farm directly for nearly 3 years. They have been extremely helpful, accurate, and professional with all of my insurance needs, and I would highly recommend using their services. Whenever I stop by unannounced or call, they happily talk with me on what I need and then do a quick review of my policies. Very impressed and satisfied with Helen Wagner State Farm...keep up the great work and attitude!
A Private User
I moved my business to Helen/Wagner Insurance in June 2010 after being with Allstate for 25 years - I have had more contact and service from Helen and her staff in these few months than in all my years with Allstate. She and her staff are knowledgeable, friendly and helpful. It’s a pleasure doing business with them and I look forward to a long relationship with Helen and State Farm!
Helen Wagner, and her amazing staff, have helped me through a number of life changes. They are always willing to help and endure my unending questions. Highly recommend State Farm especially my outstanding agent!!!
I just recently switched insurance providers to work with Helen and her team. I am very pleased with the customer service and attention to detail they provide! SO glad I made the switch!
Amanda and Helen are terrific. They really care about meeting your needs. My highest recommendation!