Category: | Auto Insurance Agency |
Address: | 5345 Hwy Blvd, Katy, TX 77494 |
Phone: | +1 713-227-7283 |
Site: | reliableins.net |
Rating: | 3.7 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–3PM Closed |
CA
Carolyn Berry
Because someone did not complete their job, I ended up paying the price. In trying to back date a cancellation 60 days, Reliable ended up with me having double coverage (illegal...) and double payments. After a dozen or more phone calls, no one owned up to the mistake, no one offered to make it right. After being with this company for 15+ years, I was surprised that absolutely no one responded to the situation they created nor did anyone respond to emails. When presented with the issues I was facing, I was told since I "no longer had a policy", they would not help rectify the problem. Reliable is interested in what Reliable can get in their pocket. They are not interested in customer service or resolving problems they create.
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Antonio Glover
I have had my insurance with Reliable Insurance for only a few months now; when i got a quote is was simple, easy and fast. In and out with a policy in minutes. The staff there are very lovely and always are attentive to what is going on when I call in. I highly recommend this agency to anyone who is looking for a honest company that knows how to get stuff done.
RI
Rick Nagel
For the most reasonable rates and the most courteous service available I have not seen any better that Reliable Insurance . I recommend them to all my clients and anyone who asks . I appreciate their prompt courteous service and I will continue to use them for years to come , Thank you Ryan for all you do . #Nagelcontractor / Nagel Construction Co Ltd.
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Ryan Nicholson
Very bad experience with this company. If I could give NO STARS I would. RYAN NICKELS was very bad agent and very incompetent. I was LIED to from the very beginning, all statements were MISLEADING, and to say the least he has INFRINGED the TDI BILL OF RIGHTS. He makes the insurance company I was with look TERRIBLE. TDI here I come!
MA
Marissa Green
Reliable Insurance has been giving me great service with the best prices for over 10 years. The are very easy to work with and are eager to help whenever I need them. Thank you!
ME
Melissa Nickels
I have my home and auto insurance with them and have for the past 11 years. They have great rates and service. They have always been super friendly and helpful.
MA
mark searcy
Awesome job guys!!! You found me the best deal for insurance on both of my vehicles and my travel trailer!!!
DA
Daniel Arias
Their customer service is very unprofessional, they are definitely on their own time needs and not yours.
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Ashley km Lopez
Everyone is so friendly! Especially the customer service representative
CA
carlos mendez
Friendly service and affordable rates keep me as their customer :)
DA
Dan Roberts
Worst insurance experience ever stay away from this place.
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Wh Lowe
Great customer service. I have been using them for years.
A
A Private User
extremely unprofessional, bad insurance
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HTX Jody Joe
Great service and Fantastic rates
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Cris Craft
Awesome company