Citibank

Reviews 8

KI

Kim Burton

I am in sheer disgust with this Citi Bank Simplicity. They have made the experience of a balance transfer from one credit card to another a living nightmare. They paid off My Walmart Master Card to the incorrect account and continue to have me make duplicate payments to them until this day!!! I have called and written them on several occasions and they refuse to contact me regarding this matter! I suggest if you decide to do a balance transfer please do not go with this bank!!!

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BD

bd C

I have made multiple calls and cannot access my account. Technical support is only a name - you are sent to the Philippines. No one at the subcontractor is of any assistance. The only way to effectively communicate is to send a return receipt requested letter to the General Counsel of the company located in South Dakota.

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GA

Gavin R

Borderline fraudulent company using false advertising. Advertised on Costco checkout and then stated I could not use the advertised benefits during an online checkout. Kept referring to the fictitious scenario of me being in a Costco. Refused to close account before it was established or remove inquiries from credit report.

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JI

Jill Mahurin

I am having a problem with the credit limit transfer from American Express. Citibank told me to write a letter and fax it with documentation to Sioux Falls. I sent a letter on 7/9 AND faxed them on 8/1. No one has contacted me to date. Can i give zero stars?

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LE

Leverage Group

They charged my card interest for being one business day late on a payment and they did not want to reverse it, even though the payment was late due to a bank error. They said they can not do anything regarding this.

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TU

Turatbek Akylbekov

One of the worst customer service. They are not bank workers they are liars. 100% . I called them 15 days 2 ,3 times in a day. Every time I got different answers. Never never NEVER trust them.

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BO

Boris Meshcheryakov

It takes ages to get any help from the customer service. Especially on weekends.

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AL

Aleksandr Vasylchenko

Horrible bank,never again to work with them

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