Category: | Health Insurance Agency |
Address: | 1200 Madison Ave # 400, Indianapolis, IN 46225 |
Phone: | +1 800-356-1204 |
Site: | mdwise.org |
Rating: | 3.6 |
Working: | 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM Closed Closed |
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Fred Leimberger
They are a terrible company. The phone crew is untrained, unprofessional, and highly clueless. They never follow through with anything, and every time you call back, they have no clue what it is they were supposed to be following up on. Then of course the whole process starts over and then over again and again etc. I guess a lot of patience is necessary. It usually takes 4-14 months to get a bill paid. Unfortunately ive been dumbed down enough that im starting to get accustomed to having collections letters sent to me on a regular basis. But i am always concerned about how it will reflect on my credit score. Of course, they wont answer that question. I would absolutely LOVE to give them 1 or 0 stars, but i cant complain too much when my family of 4 gets coverage for $28 a month. I guess you get what you pay for. But still, considering i spend 30-50 hours a year on the phone with them, all while constantly worrying about my credit score, is it worth it to me? Yeah......i guess
MA
Marina Pies
Horrible horrible horrible insurance. I have kidney stone and urgent to see the doctors and urologist but nobody want to see me because of this MARKETPLACE insurance. Im in pain for a week now and cannot find anyone to see me. THIS IS SO UNFAIR! By the way , as I am writing this review im crying bec of horrible pain Im having everyday for a 8 days now.
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Joella Short
Worst experience with any company I have ever had. Can prove husband has been covered but claims get denied. Every time we call supposedly getting taken care of but never does. Have sent 2 ltrs and still nothing. Next step to file complaint with Department of Insurance and Better Business Bureau. If there was a negative star I would pick that.
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Sharon Butcher
I have always been satisfied with MD Wise....I have made several calls and have always received kind and courteous people to answer my questions. Without MD Wise I could not afford my doctor visits or my medications. Thank you so much for this. I will be going on Medicare shortly but MD Wise has been a blessing to me. Thank you Indiana...
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Ty Isom
DO NOT get this insurance unless u enjoy long wait times on the phone , not having access the right tax forms , countless broken promises & waiting 30 days for any answers with problems created by there own systems . THE WORST INSURANCE COMPANY THAT COULD EVER BE FORMED . BELOW "0" WITH MY STARS RATING
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Steve Gift
MDWise and HIP Plus has done a great job. I know a person who has another provider and has had nothing but problems. They takes care of my diabetic medication needs and preventative care matters to help keep me healthy. Thank you MDWise and HIP Plus for taking care of my medical needs.
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debbie rickett
This is a great company and I am very satisfied with my coverage. Everyone I have ever spoken to at MDWISE has been fantastic. They are always very friendly and helpful. I would highly recommend this company to anyone looking for a very good insurance company.
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Cheryl Guiff
It has helped me to be able to not worry about paying for my asthma meds over $500 every 3 months. Staying healthy is important and getting preventive care has helped me stay healthy. I hope HIP 2.0 plus stays around for many more years. Thank you.
CA
Carmelo Zanfei
first insurance that actually cares about my health and wellness love it best thing that i found on the exchanges all states should adopt their model and the country will be much better off and they are less expensive WOW!!!!
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Cris Gonzalez
Thank you MD wise you saved my life as I am a diabetic and was wondering how I was going to get coverage that I could afford, and then I signed for MD wise and it has kept me health and being able to pay for my meds, thanks
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Beth Alyea
Have children on MDWise and have never had a problem with them or their service. Initially a doctor was assigned incorrectly, but one QUICK phone call later and it was fixed and new cards were mailed to me.
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Alan Anderson
Should have a much higher rating and the negative reviews are petty. Truth is this -- HIP and MDwise is what makes Indiana a fine place to live. Without it, the suicide rate would double in this state.
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Merry Lamb
Have never had a problem, am extremely happy with MD Wise. They have helped resolved problems for me, and have called to check up on me after a recent hospital stay. Thanks MD Wise!
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Cynthia Hummel
I am satisfied with my plan. Other than having some long wait times Customer service has always been curtious and provide the information I need. Very thankful for this program .
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aja roome
The wait time is ridiculous to talk to anybody, very rude customer service, nobody ever seems to know how to answer your questions so they keep transferring you to other people.
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Michelle King
I have had no trouble with my coverage and i have no issues when at appointments. The one time I had a question, the person who answered was helpful and friendly.
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Tammy Young
I can not say enough about MDwise, I have been sick for so long and thanks to MDwise I am feeling so much better. Thank God I was finally eligible.
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Terri Huff
The coverage is for my grand daughter, I am not sure what we would have done without it. I am pleased with all this company has done for us.
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Tammy Braton
MDwise has done so much for me since I been on HIP+, like skin cancer removal, my diabetes and more. Thank You so much for your help
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Alexandra Fenter
I came to the office to turn in my paperwork. Drove about 30 minutes just to find out the website lies. They close at 5, not 8.
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Judy Dages
You wait on hold for over an hour. When I asked for my payment history, I was told to use my bank account.
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hazel frazier
Without MedWise, HIP - my healthcare needs would be untreated. This is a much better option.
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Nettie Wood
I can not begin to express how grateful I am. Thank you so much for all you have done for me.
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Christine Sprague
EVERY ONE TREATS ME WITH RESPECT AND KINDNESS WITH A WIDE VARIETY OF DOCTORS TO CHOOSE FROM
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tomi whitaker
I am so thankful and grateful to have insurance at this time in my life. Thank you
CA
Catrina Walker
I have been with them for some years now and the service I receive is awesome.
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thomas hays
no more worries about my health ins. thanks so much hip 2.0
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Stephanie Abbott
MdWise has always been very professional and kind.
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Patrick Hayes
THE WORST COMPANY EVER!!! TERRIBLE IN EVERY WAY!!!
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David Wright
i have been very grateful for and happy with hip2
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Amariah McIntosh
Glad I have it! Everything is user friendly!
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[email protected] tierra stewart
So thankful for this! You have no idea!
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Jean Paul Mendoza
The Cotumer Service of MDwise is Great!
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Warp 10
Nobody knows anything!
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Ricky Musselman
It is not good so far
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Jerry Stantz
I have no complaints!
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Dei Jones
No complaints!