Ocwen Financial Corporation, Inc

Reviews 22

SC

Scott Schatz

Very difficult company to work with but this is a loan servicing company so you do not have a choice if they service your mortgage. Thier website is primitive and very user Unfriendly. The challenging website seems to be purposefully difficult. My experience with customer service staff has been difficult largely because the staff has often been unable to answer very simple questions. They seem to be reading pre-composed responses or rehearsed responses. This company has been investigated by state and federal authorities on many occasions for a variety of infractions at many levels from both the consumer side and at higher levels of administration. The fines paid by the company do not seem to result in an improvement in service. Maybe the company views the fines as a cost of doing business. I think the government needs to do more to get loan servicers to be more consumer friendly but then who is the true customer of the loan servicer---the consumer or the investor?

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MI

MICHAEL OCONNELL

i have only been with ocwen since january 2013. my elec. payments were showing up as received but erratic. april never went through. i just happened to glance at my bank statement. i have since cleared the issue and the ocwen rep. assured me that because the gmac takeover has had some bumps that certainly i would be able to have the late fee dropped. i have made over 150 mortgage payments with gmac and never been late. today i call and spoke with someone else who indicated to me they cannot withdraw the late fee charge. i then sent a personal email to ceo william erbey. now i know its just a late fee but being a new kid on the ocwen block i thought a billion dollar enterprise may give a little latitude.

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DI

DIONIS CASTRO

I am immensely grateful FIRST GOD FOR EVERYTHING AND OCWEN am grateful for the opportunity MODIFICATION OF MY MORTGAGE. GOD BLESS AND TREATMENT THAT I HAVE GIVEN TO ME PLEASE BE THE DEN TO OTHERS, TO HAVE COMPANY ALSO GOOD REVIEWS.

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GL

Gloria Pinzon Marin

NO trabajen con esta compañia. Los haran perder el tiempo y su dinero. Son mentirosos y cambian demaciado de personal. Do not work with this company or these people: Cindy Hernandez Paulino Fernandez Jorge Lemos My in-laws were trying for 1 year to refinance with this company. They blatantly lied to them, switched the reps every other month and asked them to keep resending paperwork. Then they asked her to pay thousands of $ when they had promised no money would come out of their pockets from the beginning. Lies.

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PA

Patricia Johnson

This company is complete CRAP!!!!! I was in the process of buying a home and after 5 months of my time and not to mention my money, they terminated my contract due to a problem with the title. I cannot get anyone to return my calls or reply to my emails. I am extremely pissed about this whole thing and someone needs to do something about this company. There is no reason why people should be treated this way.

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LI

Lisa Quinones

My husband worked for this company. He came from environment that promotes team work and assisting clients, his former employer relocated to another state. Ocwen does not work efficiently from the inside out. When employees attempt to solve the issues they are met with termination. They are currently being sued by regulators in several states. The are restructuring under Homeward, BEWARE!!!

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A

A Private User

Bad company to deal with, i called for a payoff they sent it to me. I sent in the total amount and they will not apply it and pay off the account. After several calls they still show me late and call me every day to send in another payment. i will be complaining to the state attorneys office and to the trade commission next.

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JO

Joe Falzone

I have been trying to make a payment and the wire transfer came back. The reason stated wrong account number. The number was verified by the billing statement. Have made several attempts to make calls nothing is working no trace of USA offices that handle mortgages. Now what?

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GI

Gi N

The customer service is very unprofessional and rude. I spoke to a rep. Quinton and he did not have any empathy or sympathy for my concerns... I will never deal with this company

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IV

Ivian Nunez

I rather watch paint dry, listen to nails on a chalkboard, roll around in CRAP, and be fed to wild boars, than deal with the lack of intelligence there is at this bank.

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JA

Jake Erickson

Constantly trying to scam me out of more money with refinace, insurance, fees- and then fail to manage my escrow account and made it -200% what it should be.

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PA

Paulette Crutchley

I would not recommend them to anyone. I question some of their mortgage practices especially their escrow account balances and payments.

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CH

Chris Boyd

Good service, professional employees and a strong desire to help borrowers stay in their homes and save their hard earned money.

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A

A Private User

Great service and very friendly. Feel like they really care and are doing their best to help my financial situation.

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NO

non urbiz

wouldnt give my dad the hurricane days off if there was a zero star I would def put that or even negative numbers

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AN

Andrew Richter

Their customer support call center is an embarrassment to even the worst of outsourced call centers.

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RA

Rachel Cabalse

Polite, helpful and knowledgeable. Employees are willing to assist versus just going to voicemail.

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MA

margaret blancato

Ocwen is trying to take my house no matter what you send these morans well be prepared to fight

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FR

Frick Frack

Fraudulent company. Stay away from this company! Crooks and thieves!

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JU

juan Espinoza

Stay away from this people they are the worst in the market.

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JA

Jaime Kirnos

Garbage customer service...Handled by indian call center

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LA

Laura G. and John D. Zarlino

President Of The United States

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