Blue Cross Blue Shield

Category:	Health Insurance Agency
Address:	700 Broadway, Denver, CO 80203
Phone:	+1 888-545-8161
Site:	anthem.com
Rating:	1.4
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM Closed Closed

Location

Photos 7

Reviews 15

Alix Whittaker

It continues to amaze me that a company as large as Anthem operates with such poor customer service. That is, when you can actually get someone on the phone. I have been on hold for over an hour waiting to talk to a customer service representative and then been hung up on in the middle of a conversation. Or when I call at 3:00PM MST and told that I have reached them outside of their business hours (7:00AM-5:00PM PST)....

Jason Wood

Horrible service I spent 2 hours on the phone, transferred 5 times and after that there customer service manager Joe was extremely difficult and rude. He would not give me his last name or employee number. I asked to speak with his supervisor. He just transferred me to another number. This was the worst experience I have ever had.

Stacey Lane

Not only did they loose my paperwork resulting in loss of policy but I was put on hold for 50 minutes when trying to cancel the new policy (they automatically put me on) and was then hung up me when I told them that the reason for cancellation was due to horrible customer service.

Mike Deignan

Poor. Contracted with Acculab for blood tests-which has one location in town and closes at 15:30. So a parent misses work to take a child to the doctor. Then misses work to compensate for limited hours at Acculab. Ultimately, poor service from Anthem.

Martin Cunnane

Worst phone system and customer support ever. They make the entire health service industry look bad with all the hoops to jump through. disgraceful every time i have had any kind of interaction with them.

Jonathan Norris

Embarrassingly poor customer service. I hage never been put on hold for less that 20 minutes when calling, and they are unwilling to communicate properly when you need it. Steer clear.

M Janiczek

Website is down today..I waited an hour to speak to customer service last I tried (about a month ago.) I dread trying to call today because of my last experience.

Michael Le

If I could give less than 1 star I would. Horrible service. Horrible coverage. Horrible premiums. Never again will I use Anthem as my health insurance carrier.

Bart Lantz

I was almost hit by a silver truck by someone who works at this place. Do not give them any of your business. scum.

745 Ross

Very confusing and stop go service, but the xustomer service has been increasingly helpful.

Matthew White

By far the worst insurer. They try very hard to get out of honoring claims.

John Schliep

awful to work with. phone drops, rude people

Nisha Edwards

This company sucks

Broncos Country

There great