Inland Valley Federal Credit Union

Category:	Credit Union
Address:	9389 Cherry Ave, Fontana, CA 92335
Phone:	+1 909-822-1810
Site:	inlandvalleyfcu.com
Rating:	3.8
Working:	7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM 9AM–1PM Closed

Location

Photos 14

Reviews 9

Michelle Sharpless

If I could give this place zero stars I would. I do not recommend doing business with them especially if you need a loan. I have been a member of this credit union for 20+ years and had loans with them for 8. I have always made my payments on time since my credit is important to me. This past month, i had recently moved out of state and simply forgot to make my payment since I was busy with the move, I missed the payment by 14 days, not even long enough to charge me a late penalty. Nobody called me or notified me in anyway to give me a heads up or simple friendly reminder about my loan. Instead, when Jerlene, the collector saw I had my direct deposit coming through she froze my entire account so I had no access to any of my money, even though the payment was made as soon as the money was in my account. What was the reason for her freezing the rest of my money...they already had what was owed to them. I left a message with Chuck, the CEO however, he failed to call me back. The customer service in this facility has gone out the window. It is nonexistent. I strongly discourage anyone from going here and doing business with these people.

Michelle Bloomer-Freeman

I have been with this credit union for almost 17 years and they have been nothing but professional and helpful. I have in 17 years made a few mistakes with my account and they have gone above and beyond to help me out.... even when the mistake was theirs they got on it right away and acknowledged their mistake. What a great bank. You have to communicate with them if you have a problem dont just go online and bash them. Great Job IVFCU.

Kathy Lee

We have been with IVFCU for over 30 years and have loved it! The service we have received far supersedes all of the banks we were with previously. The employees are always friendly and help us promptly.

JOCELYN GONZALEZ

Amazing customer service! Love walking in there knowing I will get help from these ladies no matter what. Special thanks to Kathy and April for all the help you provide for my family and I.

Ryan Stotz

Always polite and helpful. Yes the lines get back up @ times, but they do @ BofA too (which is HORRIBLE, clientele, reps...) IVFCU has always help me and the family!

Britt Amacker

Very professional and trustworthy, which is hard to come by for a bank. Such an awesome staff.

A Private User

Horrible customer service specially Gabriela

Alison Mendoza

There always very nice and helpful

Gerardo Perez

Mui.vuena