Category: | Motorcycle Dealer |
Address: | 2530 17th St, Sarasota, FL 34234 |
Phone: | +1 941-365-3443 |
Site: | hapscycle.com |
Rating: | 4.7 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 8AM–4PM Closed |
GA
Gary Rollinson
You meet the nicest people on a Honda was the tagline when Hap and I first met. Always a great dealer for my Honda Passport. Then I bought my sparkling Triumph Scrambler from Billy and have always had an admiration for him since. Dave and Valerie in parts have always been my champions. Upfront in letting me know if the part was green, yellow, or red regarding the delivery and subsequent re-shipping to me. The service department should be shut down as an insult to the rest of the team. Jan was always big in attitude and short in customer care. Dave will not return phone calls and when you do get him on the line, he promises and never delivers. I’ve been dealing with Hap’s for many years. Triumph sales, parts, and apparel are the best in Florida. Fun Bike Center Motorsports in Lakeland is the best for service.
ST
Steven Lamp
I own a K1600 BMW. I did not buy it from Hap. I live in Key West and bought the bike where I could at the time because of limited supply. The dealer I purchased from became distant as soon as I cut the check. I picked up the phone and called Bob here at Haps. He had no ties to me nor did he have any promise of making any money from me.. Answered a TON of probably stupid questions for me and was VERY helpful. IF and When I get the chance to have some service work done.. I will go the extra 80 miles to have them do it. Great people, super friendly..
DO
dontaskmenomore
I bought my first new motorcycle in Sarasota in 1972. I have been going into Haps since that time and never had a negative experience. Haps is a Sarasota icon. I hope they will always be owned and operated by the same family unlike other dealerships in the area. No scamming, no smoke screens, fair parts pricing & down to earth experienced professional pleasant employees thru out. Any negative post about Haps is really suspect.
PH
Phil Smith
Wife and I selling our singles and looking for a two-up ride. Found this place on Cycle Trader and decided to take the 100 mile ride over. Glad we did. David Lee and the rest of the gang were great! Lots of info, clarity, fun and a no pressure sales environment means we just found our BMW dealer for the next ten years. Thanks, all! (But hire some outsiders. This family thing is a bit over the top! (Joke))
DO
Don Daubert
I purchased a new bike last week. I was a long time customer and moved to Harley Davidson. They have always been nice to me even though I was riding another brand. Now, I came back to Honda and the experience was fantastic. I feel like part of their family, Thanks to everyone for the experience, I feel like I was away and came home. The bike is awesome too !
RI
Richard Stevens
As always, got excellent service today at the Parts Dept. They did not have the part, but directed me to a dealer out of state that did. This part has been on back order from Honda throughout the on-line stores. This is the second time Haps has come through for me to find a virtually "Unobtainabe" part! Thank you Ryan.
PE
Peter Engelsberg
Had a great experience buying an awesome motorbike. Family run business and everyone was great. Steve helped me with the bike and went above and beyond even before I tried to negotiate the deal. Got a great deal and found an amazing motorcycle store. They will definitely see more business from me. Thanks guys Peter
ER
Ervan White
I visited Haps -cycles today hoping to get some information on my motorcycle and some info on parts. I was at the shop inside and out for over 30 minutes. Felt I was invisible. Nobody acknowledged me even after walking around every Triumph on the floor and checking out the shop. Guess I go online and order.
OS
Oso26
The service I received was great! It took close to less then a hour to buy a new bike from Haps! Steve also took the time to explain everything as far as regular maintenance to what I should do after riding; it was very helpful and overall excellent! I would highly recommend this place to another buyer!
RO
Ron Meisen
David Lee was a Pleasure to work with on the sale. He was knowledgeable, clear and ready to help with anything that came up. I really appreciated his help and attention. Everything came out exactly as described and was completely satisfactory in every respect. Haps and the whole staff were great.”
WI
Wilhelm Braner
“David was very helpful locating and ordering exactly the bike I wanted. Always kept me updated about the delivery of the bike. No problem to get the bike delivered to my house. Overall a very good experience working with Dave. He is very friendly and knows his stuff very well. ”
RI
Richard Griggs
Unmatched knowledge, honesty and service....never going any other place. I visited several dealerships and was met with half truths, misrepresentations and "I dont really know".....so happy i found the best spot for my needs at Haps Cycle Sales... Thank You
LO
lonnie giles
My GF is looking at a BMW scooter and I was looking at a 150cc. They must be really proud of their inventory and not willing to move it. Will not negiotiate much! Disappointed and frustrating to deal with. Sales ppl are not friendly.
DA
Dave Hutter
“Everybody I have met and talked to at the dealership is very friendly and knowledgeable, your attention to customers is excellant. I have been involved with motorcycles and the business for close to 50 years and enjoy stopping in.
DE
Dennis Plautz
“Just purchased a 2016 Triumph Bonneville T120 at Haps. Great discussions with David prior to sale and great hands-on assistance servicing the sale! Haps is a most enjoyable place. Keep up the great work! Dennis”
RU
Ruth Morrow
ALWAYS TOP NOTCHED. BOB AND KENNY GO THE EXTRA MILE. BROUGHT BIKE IN FOR BRAKE RECALL SERVICE, IT WAS COMPLETED IN MINIMAL TIME SPEAKER COVERS HAD A LITTLE RUST ON THEM, KENNY TOUCHED THEM UP, LOOK BRAND NEW..
DA
Daniel Knapp, D.C.
I just just trading in my BMW 1200r for a new GS Adventure. I am very pleased with the way the transaction was handled and felt like I was dealt with fairly and honestly. Haps will continue to get my business.
CA
Carlos Martinez
“Great experience on purchasing a new bike. Dave Lee was very cordial and knowledgeable about the bike. The girls at the office very efficient in handling the paper work and very pleasant to work with.
AN
Ann Hermecz
Glen Hermecz“The Technician, Dan Pelletier is a thoughtful and very competent BMW mechanic. He is an ultimate professional, that I know I can depend on for the highest standard in quality work.”
ER
Erica Harris
Amazing service my husband had a noise coming from the bike they got him in immediately and fixed in in less then an hr. We see why they are so highly recommend. They have our business for sure.
JI
Jim Smallwood
“Bob in service is great. Treats you fantastic, keeps you informed, could not ask for a better experience. Have been coming back to Haps for almost 20 years due to your service dept.”
MA
Marty Rodgers
"Start to finish, a smooth experience. All staff knowledgable, helpful, courteous. Left wirh a good, srviced R1200R, insurance and a tag. Old school service overall. Rare these days. "
A
A Private User
Bill was a great guy helped me pick my 2011 Honda ruckus and i love it i ride this thing everywhere they were so nice and have great service i would recommend them anytime.
IS
Isaac Barpal
“Needed just to change oil, and had little time. Everything was done perfectly, both Bob Haps and David Schmucker took care of the bike, and Dan did a great and quick job.”
US
usmc03pilot
Flawless experience. Great communication, no games, comfortable buying environment, fast and fair service dept. If they sold Ducati I would never go anywhere else.
BR
Brett Vogel
The whole service department was exceptional to deal with. Zero complaints. (Yes, even Bob) They had to order parts and everything arrived in a timely manner.
BR
Brad Edmonds
Had hard to find carb parts needed, took time to cross reference parts to help me out. Very friendly and helpful, will definitely be a repeat customer.
J
J V
Was in for safety/maintenance check for my BMW sport bike. Bob is always a pleasure to deal with (as everyone else in Hap`s). Fantastic service.
KY
Kyle Tharpe
Excellent service from a local, family owned business. David Lee is a great guy to deal with, no pressure and very helpful. Highly recommend!
GR
Greg Handloser
I was very happy with the customer service for a new cycle purchase and concluded the service price was very reasonable for on my generator.
GU
Gunner Johnston
Not real pleased with the service department. Was mislead by the staff, then at the last minute was told my part was on back order.
TO
Tom Brooks
Nice people to do business with, everyone was very helpful. This was my first bike purchase and I would recommend them.
NE
Neil Scavelli
“I always have a good experience when working with the parts dept. they are friendly and knowledgeable.”
RO
Rob C
Very friendly staff and competitive price. Drove a hundred miles to buy from them and will again. Thanks
DI
Dino D
Thanks for taking care of my Bonneville. Always enjoy visiting your store and talking with the staff.
DE
Dennis Lightfield
“Got me in on short notice and took care of my service need quickly. Was very courteous.”
GI
Gino Barone
Great service, easy to schedule. Detail oriented staff. Very knowledgeable and on-time
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Ruth Effner
Diagnose problem before getting the bike there from you telling them what happened.
RI
Rich S
Worked with Gary to buy my Honda Fury. Knowledgeable and helpful, thank you, Gary.
ST
Steven Silberman
Everything about the experience was good. Helpful, knowledgeable, reasonable.
SI
simon siegert
Great place with great group of people! I had great experience with them!
JO
John. Benson
Good customer service! Went out of his way to help get me a set of wheels!
A
A Private User
Happened to meet Bob at the Westcoast Rally this weekend. Great guy.
BI
Bill Nolen, Jr.
Friendly staff. No pressure. Great variety of new and used inventory.
CO
Cowboy Stone
A Family Business that cares for YOU by providing Quality Workmanship!
MI
Mike Gingerich
Honest, trustworthy dealership. I have used their service for years.
MA
marty rodgers
Old school atmosphere. Efficient, friendly staff. Excellent service.
DA
David Hutter
“Called in to order some Triumph parts, parts department is great.”
JC
jcyoungda
Best parts department around and customer service is top notch. "
RO
ROBERT WHYTAL
“As always a great place to get service, parts, or a bike. ”
JO
john campbell
Some of the best customer service in a motorcyle dealership
JS
jseal68
Awesome, friendly group of people and customer service.
NI
Nilam Patel
Outstanding family operated business. Front to back.
AL
Al Fraser
Very positive experience buying my Triumph here.
JE
Jeff Kvilhaug
Good communication. Ready on time. No hassles
BI
bill caravetta
a. "Outstanding. Been a customer since 1969"
MR
Mr Ray
Its. All. Good. ! Get. You. Some. ...
NO
noal k
“thank you for all the good service”
CU
Curtis Sisco
Great help in the parts department
SC
Scooter Johnson
Good old fashioned service.
DO
Doug Porter
Great customer service!!!
GL
Glen Woods
Ryan is very helpful!
TO
Tom Hodlick
Great selection!
MI
Mike Spawr
Good folks here!