Category: | Lawyer |
Address: | 1738 Hillandale Rd, Durham, NC 27705, USA |
Phone: | +1 800-899-1414 |
Site: | billsbills.com |
Rating: | 4.9 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
AN
Anthony and Anne D.
Dear Mr. Orcutt: We can not even begin to thank you so very much for all of your help. You and your entire staff at the Durham Office have been the answer to our prayers. Every employee you have at your Durham office, regardless of what step we were at in preparation of our bankruptcy have been so kind and considerate, incredibly helpful and always professional. When at our first visit to your office, we had no idea where to turn and to say that our financial situation was taking a toll on our health is an understatement. Today, we are so incredibly grateful and thankful for the opportunity to rebuild, correct our mistakes, and look forward to our future. There are not enough words to really show our appreciation for all of you. Please know anyone that may be reading this testimonial, there is hope and Mr. Orcutt and all of his staff are there for you and can show you options available to you in whatever your situation. Specifically, we would like to give a special heartfelt "THANK YOU" to Sarah Smith, a Bankruptcy Paralegal in your Durham office. Sarah, I will never forget my first visit with you and your kind words. It was after this first meeting with you, I began to get my health back. To Sarah Smith, Glenda Mathis, Wheatley Honeycutt Davis and our attorney, Koury Hicks your professionalism, knowledge and support during this trying time were invaluable. Living in the "EYE OF A STORM" we were in, having the phone ringing all the time, and not sure who would be showing up at our front door was a frightening experience to say the least and then our case was filed we began to sleep a bit and understand we can rebuild again and have a future. Thank you so much again for helping us!!!! Happy New Year!!!
JO
Joseph Pendergrass
This law firm has done one outstanding job, in helping me get back on my feet. I came to them $363,000, in debt. Today that debt, is a thing of the past. They delivered on what they said in their commercial. I file for bankruptcy, in December of 2012; almost three years to the date of my filing, on December 22, 2015, I will be closing on a brand new home, in Florida. This would never have been possible, if I had not walked into the office of John T. Orcutt, At Hillendale road. The staff there was dedicated to getting me credit worthy again, and they have. Would like to thank, Mr Hicks my Attorney, for a job well done. But there is one person who stood out above and beyond the call of duty, and that is, Paralegal Erica NeSmith. She is a giant, amongst giants. Her work on my behalf was/ an continues to be impeccable. She walked with me every step of the way, through this process. She returned every call, quickly. Her communication skills are phenomenal. I feel like I have made a new friend, for life. She is a true professional. Her care and concern, made this the smoothest, and most stress free endeavor, I have encounter in my life time. Thank You, Erica NeSmith and Robert Hicks, for making this Thanksgiving, and the upcoming Christmas, my dream come true. Erica Nesmith, you are my hero.
AL
Alida J. Cockerham
We filed bankruptcy back in 2010 and the initial process was wonderful. Customer service was great which made me feel comfortable to choose John Orcutt as my representative. Over the past few years I have been trying to get accurate information regarding our standing since the information I receive from creditors and the Trustee are not quite matching and I am feeling very uncomfortable that we will have problems with our creditors once the 5 year period expires. The problem is that it is very hard to be able to reach any one at customer service when I try to call. I understand the staff goes on vacation but it is not customer friendly that no one else can assist during the period. Then I leave messages but get no return call. I am not able to get a direct phone number to the clerk our case is assigned to. We are the customers, and the reason the company is successful. I feel displeased due to the fact that when trying to get information when I need it service is not available. I feel like I am calling some government agency where you just a number, not a person. You ought to improve your process and match the service one receives when first applying. meanwhile I am still waiting for a return phone call. I am very frustrated.
CY
Cynthia Smith
Hi Mr. John Orcutt and staff My experience with your office is truly an amazingly easy, stress free transition. "THANK YOU". After meeting with Pepper to get started; I was calmed by her encouraging words and strengthened by her energy. Then I met Joe Nichols, a Paralegal who with his jovial attitude being so professionally detailed in explaining the process made the thoughts of being unable to handle your responsibilities due to life events or mismanagement uplifting rather than feeling down. Even when I had doubts or questions he brought in Lee Roland an Attorney who gave more details, both were patient and easy to understand. Even now having questions as I move on to the next phase of the process I talked with Charlene Ennemoser and I could sense her willingness to help me with the answers I needed in order to relax and have confidence in your handling of my case. I have no doubt as I wait to complete the whole process, that your whole staff are professional, caring, and able to relate at some point in order to provide such excellent customer service. I appreciate that....You sir are "Represented" well!.
VI
Vivian Whitman
Jack and Vivian Whitman (10-81359) We filed our Chapter 13 in July of 2010. It has been a long journey, but the people at your office have been so helpful any time we have had a problem. I would like to shout out to Koury Hicks who has been most helpful and quickly responsive every time I have "bothered" him!! Most recently I would like to definitely express my sincere thanks to Erica Nesmith. She has been so very helpful in answering questions thoroughly and quickly with such kindness and a caring attitude. We are coming to the end of our plan.....and I know I have emailed her to death...but she has been most pleasant and most helpful every time. You have a wonderful employee in her!!!! Thank you all for making an unpleasant experience one that we have been able to endure thanks to you all!!!! You will be highly recommended to anyone who finds themselves in the situation that we unfortunately did!!!! Sincerely, Vivian P. Whitman
MO
Monique Vann
I am so thankful for this amazing place! I just received my case number today and and it was dream come true to know that all of my debts are officially gone! This truly will be the happiest Thanksgiving of my life knowing I have a peace of mind from debts. This was the fastest service ever I was able to get my paperwork and they were able to get me a case number within a week. I highly recommend John T. Orcutt Law firm for anyone struggling with bills and debt because they have friendly and reliable staff. I am thankful for April Ayscue she helped my bankruptcy process to be done seamlessly. I am thankful her! She was very pleasant and kind and provided excellent service I am sending over friends to her to get their debts handled because she is absolutely the best!!
GE
George Hindenach
One of the most difficult decisions that we had to make was made so much easier due to the help from the folks at John T. Orcutt In Durham. From our initial consult with Sarah Smith who reassured us that they were there to help and to not feel ashamed, to our final paperwork and case filing with April Ayscue who was just full of positive reinforcement and SO easy to work with. April and Sarah are truly an asset to this office and are a big reason we decided to work with your firm. I hope that others can find the relief that we have now found and we very much appreciate your help getting our lives back to basics.
RO
Rogie Burgess
I cannot say enough Good, Great, Awesome things about April Ayscue! This world needs more people like her. She has a natural talent of professionalism. She is Extremely Smart and very humble in her profession! She knows her Job! She is the Best!!! Thank You for allowing her to help, James & Rogie Burgess. She made our heart glad and our life a whole lot better. Please keep her so that others can experience the CARE and CONCERN she gives unselfishly. I really appreciate her. I would recommend and refer her highly to anyone that needs this kind of service. Thank You Very Much!!!
JE
Jennifer Helms
I not wish the entire process of what we have gone through on anyone, but I can say Attorney Craig Shapiro made the experience much less stressful than it could have been. His knowledge of the law and his professionalism are exceptional. He was ever so helpful, caring and understanding to our needs. We are very thankful he was there for us and would highly recommend Attorney Shapiro. With him as an example of the caliber of attorneys at the Law Office of John T. Orcutt I would also highly recommend them. The entire experience with their part of the process was very good.
DO
Donna Taylor
Hellow my name is Donna Taylor,i filed For bankruptcy a couple of weeks ago.when i first filed i feft like it was going to be very over welming and stressful with all the paper work and trying to get everything in order. But it was a smoothe transtiton i have to tell you Mrs,April Aycuse was great she explain and went over everything with Me,s step by step ,anything i did not understand,she would take her time to explain.When i came to the appointment,s everyone seem so nice. I am glad i got The Law Office of John T.Orcutt. Thank you Sincerely Donna Taylor.
SH
Shannon Wilson
The staff at Law Offices of John T. Orcutt made this not so great situation both easy and understandable. They were able to explain to me in detail the process from start to finish using terminology that I understood, making me feel both comfortable and confident that I was making the right choice filing bankruptcy. My personal paralegal, April Ayscue, made time to talk to me each time I called her with numerous questions. She made sure I was completely aware of every possible scenario. I would highly recommend their services to my family and friends.
CH
Charlene Vance
I have been in the Chapter 13 process for the past year and a half and I am always impressed with all of the service I receive from my assigned lawyer of John Corcutt and his team! I recently had vehicle issues and immediately my assigned paralegal Erica NeSmith came to my rescue. From filing the modification to simply being a listening ear, she has been extremely helpful and most of all knowledgeable what she was doing. I am so thankful that I have her and the other associates at John Orcutt on my side as I recover and restore my financial freedom!
LE
Lee May
This was the best decision I have made in a long time and wish I had done it sooner. The weight of my financial burdens that I could no longer control were lifted off by the wonderful staff in the Durham office with professionalism and down to earth compassion. And April Ayscue is such a genuine person with a great personality that makes you feel built back up after u think u have hit financial bottom. This whole experience went so smooth and I can breathe with relief again. Thank you
FL
floyd griffin
I would like to thank all of you for your support and professionalism during a difficult time in life. When I was greeted I knew then that I had made the right decision. I found people that did not make me feel ashamed and was courteous and willing to help with my bankruptcy concerns. I had the opportunity to work with a very knowledgeable and thoughtful paralegal April Ayscue. She understood and cared about my issues. I do recommend the Durham N.C. Law office of John Orcutt.
AN
Angela Harris
From the phone call to set up the consultation until the filing of the case, it has been wonderful!! Everyone is on point and knows what they are talking about. One individual that was an absolute stand out for me was April Ayscue!!!! She went well above and beyond to make sure we had everything we needed and more, she is a true gem......I give her 5 stars alone, herself!! I WOULD highly recommend you guys as well as April to anyone needing service. THANK YOU FOR EVERYTHING!!
JA
Jane Landreth
I recently sold my home and purchased a new home WHILE UNDER BANKRUPTCY. I was assisted through this process every step of the way by Ms. Erica NeSmith. She communicated with me and my realtor in a way we could understand and she was available when we needed her through this fairly complex process. She was very patient with me explaining things more than once and all the time treated me with the utmost respect. John Orcutt is lucky to have her. Jane Landreth