Category: | Insurance Agency |
Address: | 1870 Dublin Blvd Ste E, Colorado Springs, CO 80918 |
Phone: | +1 719-593-9916 |
Site: | agents.farmers.com |
Rating: | 4.8 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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Holly Coco
Mark has been our agent since 2003 when our original Farmers agent retired. We meet with him annually and he always has excellent recommendations for how we can improve our coverage in the most cost-effective ways. He never fails to show us how we can save money without putting our family at risk. He covers our home, auto, and life insurance needs - which are extensive for a family which at one time included four teenager drivers! When our home experienced extensive hail damage and destroyed our shake roof, Farmers processed our claim immediately... we were one of the first homes in the neighborhood to get our check and had a new roof in place just a few weeks after the storm. We are very blessed to know Mark and have him as our agent.
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Rhonda Cicak
Mark has been my insurance agent for many years. I have found him and his staff to be the best in the business. Everything I do with them runs quickly and smoothly. Claims are always handled in a timely manner. Most importantly they care about the client. Just today I locked myself out of my car with nothing but my phone. I called Jan in the office and asked for her help to call for my roadside assistance as I did not have that info at my disposal. She immediately jumped into action. She made all arrangements to get me help. She even made sure I was safe and offered a ride to pick me up if needed. Within an hour my car was open and I was back to my daily schedule. Thank you Jan!
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Ryan Robison
I have been with Farmers for about 25 years, Mark Olsen insurance for about 13 years. I have stayed with them for so long because the experience, knowledge, price, and most of all, customer service, is second to none. I have experienced customer service from Mark and his crew that has put me on a first name basis with most every one in the office. I know that they know me and my concerns and I am not just a number or a dollar sign to them. I trust them with my home, my autos, and any other insurance needs that I have. I highly recommend using Mark Olsen Insurance.
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Lisa Hernandez
Dear Mark: I just wanted to take a moment to tell you how wonderful Kristin Vo is! I recently had 2 claims from major hail damage and Kristin was so incredible! She went out of her way to help expedite the claims and walked me through the whole process! She was so positive and her energy was contagious! I am extremely impressed by her qualify of service and how it reflects on your company as a whole. I will be sure to recommend Farmers to anyone in the future! Thank you again for such a great experience! Lisa Hernandez
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Joshua Bruck
I want thank Mark and his excellent insurance team for the years of service! Mark has taken phenomenal care of our family and is always looking out for our needs. He does a great job of ensuring that all of our insurance needs are covered and more importantly that we are not over-insuring. We meet annually to do a policy review just to make sure that we are appropriately covered as our needs change and Mark is always helping us be prepared for the unknown. I highly recommend Mark and his team for all your insurance needs.
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Judi Brodil
I have been with Farmers just over a year and recently met with Mark to review my polices. Everyone at the office was extremely friendly and quite helpful. Mark reviewed all three of my current policies and pointed out where he recommended changes, why, and even where I could save money. The time passed so quickly. if I had a word to sum it up I would say impressive. I highly recommend this office if you are looking for home, umbrella,, car and even pet insurance.
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Ann Grumann
Mark has always been very helpful in getting us the best coverage while trying to save us money. He explains everything about insurance in a way that can be understood.We have had to make a couple of claims and Mark and his staff have always been very helpful. I highly recommend Mark and Farmers for all your insurance needs. Suffice it to say that Mark has earned our trust and will continue to be our agent for the foreseeable future.
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Jackie Cotton
What a caring insurance agent Mark is! I met him for the first time for a yearly update he does on your insurance needs during that visit I told him about a crack in my windshield and he explained they have people who fix them for us for free. And the next day I got called from the company that fixed cracks and what day would work for me? Amazing service!
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hvhoward 14
I have been with Mark Olson and Farmers for years and when I finally needed to make a claim recently on my house the claim was denied! I called and asked specifically for Mark to call me. He has NOT called. In fact, I have never met the man in years of paying for insurance. I am currently shopping elsewhere.
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Cecelia Dunlap
We have been insured with Mark Olsen Insurance for over 8 years. We are always treated well, and everyone in their office cares about making sure that we receive the best coverage and rates available. We are grateful for their meticulous attention to detail.
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kathy thompson
I was with then for a year and wanted help in finding better insurance and they could not help and I was not happy with the carrier they put me with so I had to find my own. And when I called to cancel she was rude and not professional at all.
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Robert Rasmussen
Mark and Company have been incredibly helpful throughout the 8 years we have been Colorado Springs residents. Attention to detail for any claims and available discounts for premiums have been well attended to. Thank you so much.
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Patty David
My husband and I have been Mark Olsen/Farmers for years and have always been very happy with the way he takes care of our insurance needs. We always enjoy his friendly staff and prompt attention when we visit his office.
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Dick Larson
Mark is superb at customer care - I have never had an insurance agent who went so far out of his/her way to help me understand and benefit from what was available. I highly recommend him to everyone.
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Amanda Ballard
Mark and his team of amazing people are great! They care about their clientele and do absolutely everything they can to make sure they are 100% satisfied! I would highly recommend them to everyone!
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John Ivan
Mark Olsen Agency is the best! He and his staff are amazing and always have our best interest in mind. He is always responsive to my needs and his passion for customer service is world class!
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Danny Webster
We want to thank Mark and his staff for helping us with our insurance and life insurance needs. You and your staff have always been a big help to us we really appreciate!!
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Bill Shell
Great insurance people. Mark is great at walking people through their insurance needs and Jan is the go-to person for everyday questions. At top notch team!
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David Alford
Mark Olsen has provided our family with high quality insurance coverage while personalizing the options to fit our specific needs and budget.
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Steve McCutcheon
Mark and his entire staff are excellent. I highly recommend them to anyone looking for a better relationship with their insurance agency.
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Genevieve Poucel-Sciba
Been here for 10 years...Great people, they care about you. Thanks again! Genevieve
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Ann Finke
I have been a customer for 25 years and have always been pleased with the service.
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Londa Phillips
Mark is always available to help with my insurance needs. Thanks!
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Lenore Swaim
Mark is very professional, helpful, and knowledgeable.
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Michael Garman
Mark is a pleasure to work with.
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Christy Olsen
Great Service Great Agent