AAA Mountain View

Reviews 40

RU

Rudy H

I have been using the Los Altos office for many years and on average I give this location a B-, but after a visit on April 19, 2016 (~3:15 pm) this rating has dropped down to a D-. A receptionist, who @ all companies represents the company, is the first person you see/greet, gave the attitude that she needed to find another job as I was greeted with in very unenthusiastic manner, almost as if it was a bother. As I waited to see an agent, I observed the receptionist interact with other AAA members and she gave them the very same service I received - "POOR". I saw an agent come back in from lunch and after reaching her desk she asked the receptionist if I was waiting to be seen, the agent had to ask her, the receptionist several times and she finally answered "I guess so". Needless to say this was very unprofessional and extremely rude. The agent who attended me was very, very nice, a very nice woman whom I had interacted with in a couple prior visits. I told her that she more than made up for your receptionist rudeness. This receptionist, who in my opinion. very much needs to be retrained in the proper handling of AAA members or should give serious thought of finding another line of work.

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MI

Mitsubishi Starion

I will never go back to this location after using it for over a year now. Tired of waiting in line, and employees that always seem unhappy and uncaring. I spent 25 minutes waiting in line at the DMV services counter today. Honestly whats the point, might as well just go to the DMV. Even with a long line of people waiting, the employees worked super slow. Just fed up with it.

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UD

uday shriniwar

Went for car registration. Recently came to know that AAA members can do car registration through AAA. Smog check station is next to AAA office. Patient and friendly staff. They made sure all my questions related to other services were answered.

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MA

Mark Draper

Walked right in only had to wait about 3 minutes for DMV services. I went in to pay my registration and as it turns out it was am error on the DMVs part and only had to pay for new stickers. Total time was less than 10 minutes

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TH

Theodore Wu

Second person in line when they opened on Wednesday morning. Beats going to the DMV to renew my registration. I highly recommend becoming a Aaa member for convenience and for peace of mind on the road.

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RY

Ryan Bavetta

Great way to avoid the long lines at the DMV for certain tasks. Very easy to use for emergency towing. They also have discounted tickets to many theme parks and museums in the area.

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Hessen Ghazal

For the last 38 years my experience with AAA exceeded expectation, prompt service, professional and pleasant employees. Thank you very much!

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A Private User

I would highly recommend this branch, they are very quick and highly efficient in resolving any policy issues and customer support.

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RI

Rick Bucich

Forget the DMV, most transactions taken care of here quickly, without an appointment and with a smile and sense of humor.

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AS

Ashwin Guru

Can be crowded at times but friendly staff to help you with AAA membership related questions or claiming any benefits.

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HELEN JUMP

The DMV service offers to members is the worst you can get. It seems like people do not want to work

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ER

ernesto ramos

I went to this place Saturday and I did all my paper work DMV in less than 15 minutes cool I like it

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MI

Michael Chelberg

Friendly, efficient service, even as I walked in near the very end of the day. Thank you!

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JE

Jed Shuster

Great location. Rarely a line at the dmv desk and I have always experienced great staff.

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DO

Donnell Jameison

Their road service at $50 per year (3 calls) is great, but the insurance is expensive.

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DE

Deepak Patil

I went here to get discounted movie tickets, the guys are fast and efficient. Thx!!

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CH

Chris Polis

Have only been to this office twice, but received poor service on both occasions.

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NI

Nikolay Ayrapetov

Good service, no wait, quite helpful staff to help you Dave on insurance

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RO

Rosa Cortés

People Friendly.

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EM

emanuel ccastro

Good place to get insurance and they have a DMV office in there

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TH

Thom Werthman

Marco is great insurance agent...very helpful and professional

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SA

Sachin Kumar Rath

Went for license plate renew. It was quick and comfortable.

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CO

Corina Alvarado

Fast Friendly ladies in the DMV dept ... AWESOME

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MI

Michael Long

Good place to get international driving permit

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DO

Doug Kramer

They made transferring an auto title easy

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CA

Carmen Ayala

Great service, great deal on insurance

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WE

Wei Hou

Dan Bartoli is very nice and helpful.

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ED

Edgar Aguirre

A very buena..

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JA

James

Quick lines for their DMV services.

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HA

Haitham Shaheen

It was a great experience ! Thanks

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AM

Ambarish Malpani

Good place to get DMV work done

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DA

Dave McGary

Very nice office, nice people.

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AB

Abhilash S

they are slow, very slooooooow

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AU

Austin Head

Very friendly and helpful.

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ST

Steve Meiers

Beats waiting at the DMV.

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HY

Hypnotherapy conversations with Paul Garth, C.Ht.

Very friendly folk.

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SH

Shashank Dalela

Nice and fast service

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VI

vinod kumar

Very good service

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RO

Roshan Fernandes

Prompt service

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AD

Adeline Hill

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